Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 2 Correct answers

Adobe Employee , Sep 22, 2021 Sep 22, 2021
Hi All, We're currently investigating this issue. We'd appreciate if you could share the information listed below: 1. Version of the OS & InDesign. 2. Device Information. 3. Whether it happens with GPU Performance enabled/disabled or both. 4. Does resetting TextEdit preferences on macOS help? 4. A sample of the file. 5. Preferences files(You may find the location of these files here). This information would help us assist you accordingly. You can share the information with me over DM. Rega...

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Adobe Employee , Oct 27, 2021 Oct 27, 2021
Hi All, Sorry to hear about your experience. We're still working on the fix however we have observed this workflow shared below has helped on some machines. Could you try these and share your observations: 1. Open FontBook, 2. Select all fonts 3. Right-click and select Validate fonts, 4. Delete the font that was marked as having Issues.  5. Restart InDesign.  Hope this is helpful! Regards, Ashutosh

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New Here ,
Sep 20, 2021 Sep 20, 2021

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THIS WORKS! For old macbook pro running latest Adobe updates and Catalina.

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New Here ,
Aug 12, 2021 Aug 12, 2021

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Similar thing happening to me - anyone have a solution yet?? Just have the text disappearing as im editing a text box constantly and only way to make it appear is to press a random key, or go off the page and back onto it.

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New Here ,
Aug 10, 2021 Aug 10, 2021

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Hi there,

Hoping someone can help FAST please as I'm working on a deadline but when I'm typing, all the content keeps dissapearing as soon as I stop typing and only the cursor is left flashing then I have to zoom in and my type appears again. It is very annoying as I am constantly having to stop and start / zoom in and out,

to see the text I am formatting.
Any help would be AMAZING!!! 🙂
Thank you

 

 

{Renamed by MOD}

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Standard troubleshooting:

- Quit InDesign, restart

- Restart your computer system

- Log out of Creative Cloud app, log back in

- Delete InDesign preferences: https://creativepro.com/rebuilding-indesign-preferences/

Also, please confirm this happens with all documents, not just the one.

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Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

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Hi Emma,

seems to be a new bug with InDesign 2021 and either a specific Mac OS version and/or Mac machine details.

There are a lot of discussions here in the forum about this. One example:

 

Text layer disappears every time I stop typing. Reappears when I start typing again.
akogan0716, Jul 02, 2021
https://community.adobe.com/t5/indesign/text-layer-disappears-every-time-i-stop-typing-reappears-whe...

 

What could help, at least temporarily: Recompose all stories.

There is no menu command for this, but a keyboard shortcut.

 

Read this one, it's from 2009, but the keyboard shortcut should still work:

 

Force Text Reflow When InDesign Forgets to Flow the Text
by David Blatner, January 3, 2009
https://creativepro.com/force-text-reflow-when-indesign-forgets-to-flow-the-text/

 

Regards,
Uwe Laubender

( ACP )

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Adobe Employee ,
Aug 11, 2021 Aug 11, 2021

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Hi there,

 

Sorry about this trouble. I would like to know if the steps suggested above worked for you? If not, I would request you, please share a few more details like:

  • OS and version of InDesign
  • Is this happening while working on a specific file? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, or web extensions installed recently.
  • Does turning off GPU performance from preferences (ctrl + k > GPU Performance > uncheck GPU performance) helps to resolve the issue?
  • Is there any app running/ open in the background? If yes, does closing them resolve this issue?

 

Looking forward to your response.

 

Thanks & regards,

Anshul Saini

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Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

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This is just a guess, but have you tried changing the Live Screen Drawing preference?

Another guess- have you tried cleaning your font cache?

Live screen drawing.png

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi All,

 

Sorry to hear about your experience. We have launched Adobe InDesign 16.4 recently with multiple bug fixes and performance improvement.

Please update your app to the latest version. Let us know if you still have any issues. We'll be happy to help.

 

Regards,

Ashutosh

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Explorer ,
Sep 15, 2021 Sep 15, 2021

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Hello,
I am having the same problem. Text dissapears while I'm typing and I have to zoom in and out to get it back. Supper annoying! I am on a brand new iMac with Apple M1 and 8GBs. I'm up to date on InDesign with 16.4 installed. What do I do to stop this? I'm working on a magazine and this is making my work day a nightmare.

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New Here ,
Aug 12, 2021 Aug 12, 2021

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Please help. I'm working on a 20 page brochure (amongst other things) and it's really slowing me down (and winding me up!). Every time I type my text disappears. I can make it come back if I go off the page for a second and come back or if I nudge the text box. I've even tried going back to the older version 16.3 as I thought it may be the update to 16.4 but I'm still getting the same issue. I noticed others have had this problem but it doesn't seem to be solved. Any suggestions? Thank you. 

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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Hi Racoon35,

16.4 should still be a prerelease version…

 

Hm. You are not alone:

 

Text layer disappears every time I stop typing. Reappears when I start typing again.
akogan0716, Jul 02, 2021
https://community.adobe.com/t5/indesign/text-layer-disappears-every-time-i-stop-typing-reappears-whe...

 

Other workaround:

Do the keyboard shortcut for Recompose All Stories.

Note: There is no menu item for this.

 

Read this one, it's from 2009, but the keyboard shortcut should still work:

https://creativepro.com/force-text-reflow-when-indesign-forgets-to-flow-the-text/

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Aug 14, 2021 Aug 14, 2021

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Thanks Laubender, I've tried the Beta version and it says it's expired! 

 

and I''m not sure the Recompose all stories worked either... 

 

My problem seems a little different from these. The text doesn't reappear unless I nudge the text box, come off and return to the page, show/hide guides etc. 

 

 

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New Here ,
Aug 14, 2021 Aug 14, 2021

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Perhaps I should also mention that the text often repeats eg.  'Messessages' 🤷🏼‍:female_sign:

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Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

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Racoon35 said: "Thanks Laubender, I've tried the Beta version and it says it's expired! "

 

Hm…

Well, there is no beta version, just one in the tab Prerelease with the CC Desktop App.

If you already installed a version from Prerelease do the following:

 

[1] Uninstall that version.

[2] Check for updates in the CC Desktop App.

[3] Restart your machine.

[4] Install the InDesign version that's available at the Prerelease tab in the CC Desktop App

 

Just checked. My 16.4.0.51 is still running. It did not expire.

Hold the Ctrl key (Windows) when invoking "About InDesign" and you'll see the exact version number:

Prerelease-16.4.0.51-FirstLaunch-FansAreRunning.png

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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PLEASE!! Is it possible to get this sorted out?! I have tried uninstalling, tried all kinds of settings, and tried to use the Beta test version (but it just said that the beta period was over... or something like that) ... This is seriously slowing down my work!! 

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Adobe Community Professional ,
Aug 06, 2021 Aug 06, 2021

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Go to the Preferences and turn off the GPU performance and see if that helps.

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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I tried this ...and for not it seems to have solved to problem 🙂 

 

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Adobe Community Professional ,
Aug 06, 2021 Aug 06, 2021

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You can double-check that your text is still in place by selecting the text box and then choose Edit in Story Editor which is under the Edit menu. 

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New Here ,
Aug 06, 2021 Aug 06, 2021

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J'ai exactement la même chose, mon texte disparait chaque fois que je corrige. J'ai essayé en décochant GPU, cela n'a rien fait ! 

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi All,

 

Sorry to hear about your experience. We have launched Adobe InDesign 16.4 recently with multiple bug fixes and performance improvement.

Please update your app to the latest version. Let us know if you still have any issues. We'll be happy to help.

 

Regards,

Ashutosh

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New Here ,
Aug 10, 2021 Aug 10, 2021

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After installing the latest update of indesign the window displaying the file artwork isn't viewable — the app is open and my desktop shows that the file is open within the app. This issue extends across all versions of 16.3 onwards, if I open 16.2 then it works as usual.

 

 

{Renamed by MOD}

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021

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Hi there,

 

Sorry to hear about this. Could you please share a few more details like:

  • OS
  • Do you get any errors while opening the file in v16.3? If yes, please share the screenshot.
  • Are you able to see content on a newly created document in v16.3 onwards?
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • Does resetting InDesign Preferences (https://helpx.adobe.com/in/indesign/user-guide.html/in/indesign/using/setting-preferences.ug.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Also, you may try re-installing the InDesign by uninstalling it using the Creative Cloud Cleaner tool first and then install it from Creative Cloud again and let us know how it goes.

 

Thanks & Regards,

Anshul Saini

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi All,

 

Sorry to hear about your experience. We have launched Adobe InDesign 16.4 recently with multiple bug fixes and performance improvement.

Please update your app to the latest version. Let us know if you still have any issues. We'll be happy to help.

 

Regards,

Ashutosh

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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Hello Adobe Community and Adobe. I too am experiencing this issue (very frustrating) and I am on a new M1 MacBook and have the latest InDesign version (16.4) installed. Working on a copy heavy project for a client and struggling to get through due to this issue… Help. Cheers.

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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One thing that seems to fix the issue is to turn off ALL other open Abobe programs (e.g., PSD, AI, etc.) when running InDesign. Not super effecient when you need to utilize multiple programs to complete your project(s).

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