Text disappears when typing in text box

[Elaine5E3A]

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

It doesn't happen every time, but often enough to be incredibly annoying.

I'm running:

• Mac OS 11.4
• Macbook Air M1 2020
• InDesign 16.2.1

[BobLevine]

16.2.1 is not M1 native. 16.3 which is rolling out now should help you here.

Keep an eye out for it.

[SteveP56]

I have ID 16.3.2 and I am seeing these problems. I am using a new M1 Mac Mini. Randomly when I add text to a text frame, or reformat text, the text box will show as being empty. Nudging left and right fixes it, but it is clearly an error which Adobe needs to face up to and address. 

[DBlass68]

Well, i didn't have this problem until InDesign updated today to 16.4.
Now i have this problem and it is causing problems in the PDF generated form indd compromising the job.

[brucem72857451]

I am having this issue in 17.0!

[eveningclouds747]

I am having this problem in 17.1.

[Derek Cross]

Which version of InDesign and OS?

Select the text box and under the Edit menu, select Edit in Story Editor so that you can see if the text is present on the page. If it is, check the size of the font, the leading and colour to see if one or more of these features is causing the text to not appear.

[Elaine5E3A]

Hi Derek, 

I'm using 

• Mac OS 11.4
• Macbook Air M1 2020
• InDesign 16.2.1

When I opened up story editor, the text is there, but everything is showing right to left, which is very puzzling! I'm wondering if these are related.

[Srishti Bali]

Hi there,

Sorry about this trouble. InDesign 16.3 has already been released in a few countries and soon will be available to all. If it is not available for you right now, please install it from the pre-release tab in Creative Cloud and let us know if that helps resoving this issue.

Regards,

Srishti

[Elaine5E3A]

Hi Srishti,

I tried to download it but it said that the beta has expired. I guess I'll just need to wait for the update! I'm in Canada. Hopefully it's soon!

Thanks,

Elaine

[Scully20]

I am having the same issue... running InDesign 16.2.1 and there is no Pre-release tab in my Creative Cloud window. (See photo attached)  When will 16.3 be released in the US?  I can't do my job efficiently with the text disappearing every minute.  Thank you for any info you can give me!

[Srishti Bali]

Hi there,

Sorry about this inconvience. Please sign for pre-release version here ( https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 ). 

Once done, please sign out and sign in to Creative Cloud with same ID. You'll see pre-release tab in your Creative Cloud app.

@Elaine5E3A I think you are trying to install the version from Beta tab. That is expired already. Try the installing the app as suggested above.

Let us know if you need any help!

Regards!

[Elaine5E3A]

Thank you! I was able to download and launch!

[Scully20]

Hi Elaine.... did that fix the problem?  Just checking before I download the Pre-Release.  Thansks!

[Elaine5E3A]

It's working perfectly so far! Thanks!

[Elaine5E3A]

Oops, spoke too soon. I still have the problem. It's not happening as often, though.

[Scully20]

Thanks for the update!  I won't download it then.  So, does that mean that the update won't fix it either???  

[Elaine5E3A]

It's definitely better than it was before, but the issue wasn't fixed completely. 

So I guess not?

[ale_maia]

Nothing to do, it still happens, sob...

• Mac OS 11.4
• iMac (24-inch, M1, 2021)

[Scully20]

This is ridiculous.  I CANNOT work this way.  There has to be a solution.  Adobe needs to fix this!!!

[ale_maia]

Really, I am severely slowing down my work and no one will pay me back for this loss... please, do something!

[ale_maia]

Olà Adobe! Is there someone there? Maybe an answer... 

[adama78694864]

Agree 100% i've put up with this for well over a month now - since upgrading to an M1 iMac (Which i'd argue is worst than my old Intel iMac). Every update i've done doesn't fix the issue and in-fact seems to make it worst. I've even tried an older version of indesign to no avail.

It's pathetic that Adobe haven't fixed this issue - made even worse by the fact we have to pay a subscription fee every month but we can't do our jobs effectively using their software.

[gregp29940391]

Hi all

I am really annoyed that Adobe fails to acknowledge the problem - they have all our emails because we have accounts (which we of course pay heaps for, especially in Australia).

All I can suggest is that users close as many other apps as possible when using Indesign. I often need a graphics program (Affinity) the web and excel open in order to complete my work tasks.

Come on, Adobe. Lift your game. Support your users. In my own instance may business partner and I pay $900 per year. The disrupted workflow has crushed my productivity.

Class action anyone?

[tinas9375709]

I am having this same issue -- since October. This really needs to be fixed. If I change the zoom the text reappears but it is slowing down my workflow and creating errors! Please, please fix this!!