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Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 2 Correct answers

Adobe Employee , Sep 22, 2021 Sep 22, 2021
Hi All, We're currently investigating this issue. We'd appreciate if you could share the information listed below: 1. Version of the OS & InDesign. 2. Device Information. 3. Whether it happens with GPU Performance enabled/disabled or both. 4. Does resetting TextEdit preferences on macOS help? 4. A sample of the file. 5. Preferences files(You may find the location of these files here). This information would help us assist you accordingly. You can share the information with me over DM. Rega...

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Adobe Employee , Oct 27, 2021 Oct 27, 2021
Hi All, Sorry to hear about your experience. We're still working on the fix however we have observed this workflow shared below has helped on some machines. Could you try these and share your observations: 1. Open FontBook, 2. Select all fonts 3. Right-click and select Validate fonts, 4. Delete the font that was marked as having Issues.  5. Restart InDesign.  Hope this is helpful! Regards, Ashutosh

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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"… any other suggestions?"

Sorry, no.

 

Regards,
Uwe Laubender

( ACP )

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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I am having the same issue. InDesign 16.4.

Text disappears. Unable to use your application.

Did I forget to pay my subscription fee?

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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It's an InDesign issue, not a payment issue.  We are all having the same problem.  I upgraded to the latest version (16.4) yesterday so we'll see if they fixed anything.  Highly doubt it but you never know!

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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Well it's disappointing. Adobe and M1 performance has been very bad, overall. Premiere unusable. InDesign unusable. I did realize it might be a memeory issue with the disappearing text. I have a Mac Mini M1 only 8GB RAM. Once i quit all other apps InDesign was behaving better.

 

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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Clearing my memory (quitting most apps…) helped with my disappearing text issues in Adobe InDesign on an M1

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Community Beginner ,
Aug 28, 2021 Aug 28, 2021

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I currently have the same issue (Mac OS 11.5.2 / MacMini M1 / InDesign 16.4) but tbh this bug has been around for years on and off on countless different combinations of Mac OS & InDesign versions on 6 different Macs… sometimes it looks like it's fixed or at least occurring less frequently in one update just to come back in the next one (so it doesn't have anything to do with M1 vs. Intel etc.)

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Adobe Employee ,
Aug 28, 2021 Aug 28, 2021

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Hi there,

 

Sorry to hear about your experience. Do you see this behavior with a specific file? Are you working on the files saved on a network drive?

I'd request you to try the suggestions given on this community post & let us know if that helps. Looking forward to your response.

 

Regards,

Ashutosh

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Community Beginner ,
Aug 30, 2021 Aug 30, 2021

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no, it's not limited to different files or file locations… 


@Ashutosh_Mishra  schrieb:

Hi there,

Sorry to hear about your experience. Do you see this behavior with a specific file? Are you working on the files saved on a network drive?

I'd request you to try the suggestions given on this community post & let us know if that helps. Looking forward to your response.

 

Regards,

Ashutosh


 

I've tried all usual recommendations (as in the link) countless times, it doesn't fix the issue, at least not permanently. No, it's not limited to specific files, fonts used in the files or file locations… usually my files are on external SSDs but the same happened with files on internal SSDs (and hard drives on older Macs), files on external hard drives, network drives etc.

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Hi, I just wanted to also add that I have been having exactly the same issue. It's constant and extremely frustrating. Typing in a text box (or doing anything in a text box) in Indesign causes the contents to disappear. If I zoom out or in, the content reappear. I've been doing this constantly now for months and it's kind of annoying. I've never come across this before and had assumed it might have been a screen display problem. But I see form this feed that this might be a familiar Indesign bug? Please fix it Adobe! I'm on an M1 Mac and just updated my Indesign to the latest version today. It's slightly less frequent now. But still happening frequently (as in every other time I type).

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Community Beginner ,
Sep 02, 2021 Sep 02, 2021

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This is still an issue in InDesign 16.4 on M1 Macs. Makes the program nearly unisable and has nuked my workflow

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Explorer ,
Sep 02, 2021 Sep 02, 2021

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it's a memory issue. at least for me it was. i'm sure it can be improved though but maybe that helps resolve it for you.

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Explorer ,
Sep 02, 2021 Sep 02, 2021

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What do you mean by "memory issue"?

 

Thanks!

 

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Explorer ,
Sep 02, 2021 Sep 02, 2021

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having too many applications open. i use istatsmenu to monitor my memory usage. I only have 8GB Mac Mini so i have to be very careful how many applications are open. Just by having Figma and Firefox.. they both take up 8GB.. so if you let's say start working on InDesign.. Memory allocation is full and memory will be swapped from your hard drive.. causing issues.

 

 

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Explorer ,
Sep 02, 2021 Sep 02, 2021

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I have an 8GB Mac Mini too so I'll have to try to keep only InDesign open when I'm working and see if it makes a difference.  Thanks for the advice!

 

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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Thanks so much for the clarification. This does seem to help, and at least allows me to get a bit of work done. Hopefully it points Adobe in the right direction to actually fix this issue instead of pretending to be confused every time this issue is posted!

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New Here ,
Sep 03, 2021 Sep 03, 2021

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InDesign 16.3.2 (up to date)

iMac, M1 2021

iOS 11.4

 

WHY DOES THIS KEEP HAPPENING???

WHO CAN WORK LIKE THIS???

Adobe: This membership costs an arm and a leg as it is. It is unbelievable that something this simple has to be corrrected by downloading an OLDER version???

 

Imagine being a mechanic. And that everytime you want to reach for your wrench, the wrench dissapears. So you have to go get one EVERY. SINGLE. TIME. How fast, effecient and productive do you think you'll be? Not very much, right? 

 

So what's your answer, Adobe.

 

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Adobe Community Professional ,
Sep 06, 2021 Sep 06, 2021

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Hi default7gzn6309np7b,

best update your InDesign 2021 to 16.4.

 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

https://helpx.adobe.com/indesign/system-requirements.html

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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Issue is NOT SOLVED. It's almost impossible to work on a layout when text boxes are disappearing every sec.

Very frustrating.

Working on M1/InDesign 16.4

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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Having posted about this a while ago, one suggestion from a contributor was to have all other applications closed. I think this does help, but it’s hardly a fix.
Adobe needs to get a solution — quickly. Adobe needs to step up and take responsibility for this huge blunder. Never mind bombarding with more and more marketing; just get on and get us a usable version of your product. This is the same kind of problem that plagued QuarkXpress — a forerunner of Indesign. They took their users for granted as well and ignored them. Update after update yielded these kinds of annoying bugs. Eventually, Adobe stepped on and completely took their market. If they don’t watch out, Adobe will become a victim to some newer, sharper start-up who may well repeat history. Adobe: stop taking us for granted. Fix these problems.

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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This doesn't help at all, the issue is just as persistent in 16.4, which I'm sure you're aware of.

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Adobe Community Professional ,
Sep 06, 2021 Sep 06, 2021

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So is this basically a memory issue? Do you all have 8 GB Macs with the M1 chip?

I'd suggest you sign in to InDesign Prerelease where you can talk more directly to the developers and product engineers.

 

https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

 

Source:

How to Join Creative Cloud Prerelease Programs
Erin Finnegan, Oct 18, 2019, UPDATE July 24th, 2020
https://medium.com/adobetech/how-to-join-creative-cloud-prerelease-programs-ccecc10ae7d3

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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It's an Adobe InDesign issue that seems to be related to memory allocation.

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Explorer ,
Sep 09, 2021 Sep 09, 2021

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I think Adobe should visit this forum and make their own assessment.

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Same problem here.

Brand new iMac24 M1 / 8Mb / Big Sur

Installed directly InDesign 16.4 

 

I'm copping text from a web page. So I' wondering if it has to do with HTML embedded on the copy/paste.

 

Have to toggle preview mode on/off to make text reapear. Impossible to work! 

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Community Beginner ,
Aug 30, 2021 Aug 30, 2021

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I have a brand new Mac (MacOS Big Sur v11.4) and am using InDesign version 16.3.2. The text in my documents disappears when I make changes or scroll up or down. It reappears if I scroll up and down. I've read other posts about this occurring, and one response said this problem was fixed with version 16.3 of InDesign. But, it happens to me constantly, and it's making my work take a LOT longer. Can you please advise?

 

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