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Answered

Text disappears when typing in text box

Forum|Forum|4 years ago
June 17, 2021
146 replies
115536 views

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

It doesn't happen every time, but often enough to be incredibly annoying.

I'm running:

Mac OS 11.4
Macbook Air M1 2020
InDesign 16.2.1

Bug

Correct answer Rocky5D5C

Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

Have you updated?

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M

MandyNauticalia

Participating Frequently

I'm having the same issues, running InDesign 2022 version 17.00 on a Mac mini (M1, 2020) Big Slur. Its driving me potty. I'm using a LG screen. I will read through the thread to see if there are any fixes.

F

Fearless_artist5E5A

Participating Frequently

I will save you the trouble.

The solution is to buy a new Macbook Pro M1 MAX

D

defaultlmoarnrgpb5l

Participating Frequently

That is the correct answer. I sold an arm and bought the Pro M1 Max with 64 gig of RAM. Workers perfectly. Can now have hundreds of tabs open on safari, all InDesign, Photoshop, Illustrator and Acrobat open at the same time and a number of other programs as well. Never crashed. No spinning wheel of death. Perfect so far. This looks like the machine we have been waiting for since 1984. Finally.

R

roberteblesse

Known Participant

I'm becoming more and more infuriated about this problem. I'm trying to design a long service sheet and almost everytime I do something the freeking type disappears! I must scroll in and out to make it reappear. This level of support from Adobe is inexcusable! If I had a reasonable alternative, I'd use it. I've been using InDesign since it was Aldus Pagemaker back in the mid-1980s and I've never had such a problem and had to deal with the ineptness and inability of Adobe to fix the problem. All the lame solutions I've seen so far, don't work. Get with it, Adobe, you're making many of your users very angry.

SteveP56

Participating Frequently

Absolutely agree with you. It’s inexcusable of Adobe.

Sent from my iPhone

kamielk19930890

Participating Frequently

Hi all Indesign lovers.

Yesterday I bought a new 14" with 10GPU and 32GB instead of my new (Feb2021) 13" with 8GPU and 16GB.

And the problem has resolved. I think Indesign is to quickly developed and the problem for Adobe is in the GPU power.

So adobe please focus on the coding of how to use the GPU's in Indesign. I really think there is te problem.

Please solve it. It's not in the fontlibrary!

I had to buy a new computer to keep my Indesignproduction on pace.

I'm happy now but also 1,5K poorer.

Kamiel

J

jeffhalmos

Inspiring

Wait, I don't understand. You mean it's NOT the fonts and we don't have to delete the preferences?

This is heresy!

O

Oliver Coquelin

New Participant

Still experiencing this issue with InDesign version 17.0

MacBook Pro (13-inch, M1, 2020)

This issue affects all of my InDesign files and has been dragging on for ages. Keep expecting it to be resolved with the next upgrade. Cannot believe the lack of responsiveness from Adobe when it is effecting so many of their customers.

F

Fearless_artist5E5A

Participating Frequently

01. Affinity Publisher

The best InDesign alternative.

Thoughts?

Dave Creamer of IDEAS

Community Expert

My first thought is that you are "hijacking" someone else's post.

My second thought is why don't you do a feature-to-feature comparison and report back (in a separate post)?

David Creamer: Community Expert (ACI and ACE 1995-2023)

D

default2pflsk5utj76

New Participant

I purchased Adobe CC recently primarily to use Indesign and I also have this issue on both my Macbook pro (M1) and Mac Mini (M1). Extremely annoying to have to zoom in and out continuously to keep the text visible.

D

defaultlmoarnrgpb5l

Participating Frequently

I too had this problem on the M1 MacBook Pro 13" However, Tuesday I received my new 14" Max MacBook Pro with 64gigs of memory and presto, I have not experienced the problem since. I have Illustrator open, Photoshop and InDesign and even Bridge all running at the same time and so far so good. I have always felt that the issue was a GPU memory issue and having only 16gigs of RAM on my old (like 4 months) M1 didn't help. OF COURSE you should not have to buy a $4,100 MacBook Max to run any program, much less InDesign. This is totally on Adobe. FYI the new 14" Max MacBook is astounding. Definately trade-in the M1 if you can.

Ashutosh_Mishra

Inspiring

Hi All,

Sorry to hear about your experience. We're still working on the fix however we have observed this workflow shared below has helped on some machines. Could you try these and share your observations:

1. Open FontBook,

2. Select all fonts

3. Right-click and select Validate fonts,

4. Delete the font that was marked as having Issues.

5. Restart InDesign.
Hope this is helpful!

Regards,

Ashutosh

F

Fearless_artist5E5A

Participating Frequently

All fonts validated.

J

jeffhalmos

Inspiring

Happening with CC2022 v17. Monterey 12.0.1. Mac mini M1. Just last evening. Multiple times.

F

Fearless_artist5E5A

Participating Frequently

Just happened to me. We should male this a drinking game. @adobe

U

ubergreg

Participating Frequently

We'll all need new livers by next Tuesday...

U

ubergreg

Participating Frequently

I've been running the new MacBook Pro 14" since yesterday evening and have not had a single incident of the text disappearing.

Yet.

It's running the new MacOS (Monterey) 16GB RAM and InDesign v17, which was also released yesterday. I'm also running a 4k display, in addition to the native 14" screen.

I'll update here to let everyone know if the text issue returns as the day wears on.

I know this doesn't help anyone who didn't get a shiny new laptop yesterday, but it's interesting to note that the disappearing text hasn't been an issue after several hours of working.

U

ubergreg

Participating Frequently

So, day 2 of using InDesign 17.0 with the new MBP 14" (M1 Pro chip) and still not a single issue with disappearing type, or anything, really.

Very heavy workflow all day. Two screens, Premiere Pro, InDeisgn, Safari, Illustrator (and several more) all open at the same time.

Starting to wonder if this is exclusively an M1 first gen issue...

J

jeffhalmos

Inspiring

We'd need people to pipe in that have the same issue while not using an M1 Mac.

ddjanni

Participating Frequently

I'm having this issue with text disapearing while typing or after. Only shows up again if I move the document with the hand tool. New Mac Mini. All updated Adobe programs (InDesign 16.4)

ddjanni

Participating Frequently

Feedback: One thing I have noticed is this only seems to happen in "High Quality Display" setting.

ddjanni

Participating Frequently

Nevermind, it's happening still in "Typical Display" setting.

J

johng2900620

Participating Frequently

With hope I upgraded to Mac OS 12.0.1 and InDesign 17.0. Amazingly, the text issue is bad, worse than yesterday. How can this be going on for over 12 months without a solution? InDesign is cripled by the M1. I assume it is the M1 because my 2014 iMac with the same 8 GB of RAM performed far better with InDesign.

Macbook Pro M1 2020
Mac OS 12.0.1
InDesign 17.0

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