Skip to main content
Participating Frequently
June 17, 2021
Answered

Text disappears when typing in text box

  • June 17, 2021
  • 146 replies
  • 115536 views

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
Correct answer Rocky5D5C

Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

Have you updated?

146 replies

Participating Frequently
December 17, 2021

A post earlier in this discussion had a helpful tip - not a fix - but a way to refresh (redraw) the text without zooming or scrolling. The quick keys to refresh the text are Option - Command - /. I've found this to be more conventient usually, and that as time goes by working within a document, that my text issues decline.

 

Adobe, fix this problem. I'm already moving on to Affinity Designer. As soon as I'm comfortable moving my clients, I'll be cancelling my Adobe pay-through-the-nose subscriptions for our tiny agency.

 

Happy holidays everyone!

Participating Frequently
December 17, 2021

This will speed things up a little - so thank you.  Yes, it should have been fixed by now.

Participating Frequently
December 17, 2021

It's now December and still no fix?   Everything suggested so far is a temporary fix and the problem comes back.  Not just sometimes - all the time.  Every single time I type in a text box, it goes invisible until you nudge it left or right.  Then returns until next time you type.  Cost per month of this program in a professional setting is killing my business!  

New Participant
December 22, 2021

Unbelievable this, its been 6 months and theyve still not fixed it - im resorting to using illustrator more than InDesign now on my M1 MacBook! Im dreading upgrading my intel imac to the M1s now as InDesign is my daily driver - can you imagine having this isuue when designing 100 page + reports!! I might give Adobe a call and see what they say - better than ghost typing!!!

Participating Frequently
December 22, 2021

Agreed. As much as i have enjoyed leveling up on this community forum, i think it's time we take it to the higher courts. We need to call, email, and submit support tickets directly from our Adobe $$$ subscription accounts. It's clear this community forum is just that, a community forum. This is not going to attract their attention. But if you call your support agent and threaten to cancel your subscription, i think the response will be heard.

 

I'm contacting Adobe now.

Raindogg
New Participant
December 15, 2021

I wasn't getting it before, but now I am after I just updated InDesign.  It only happens on my M1 iMac, not my M1Max. 

 

M1 iMac running 12.1  16GB Ram, 2TB drive. 

InDesign version 17.0.1

 

Works fine on my M1 Max Macbook Pro (24 Core GPU, 32GB Ram, 2TB Drive) running 12.1

Participating Frequently
December 9, 2021

I spent an afternoon going over every setting possible. I just had to find a solution. Or start working ourselves towards a fix 🙂 

 

I found that activating 'Overprint View' removes the issue completely for me. No more disappearing text. If I play around with the 'Flattener preview' options the bug also seems to  disappear. So at Adobe, please have a look at how text is drawn on the screen? Or the transparancy. I don't know. It's probably not the font. I tested it in all kind of documents and everytime I turn on 'Overprint View' it's 'solved'. I still have to see it in action working on long documents for an extensive amount of time, but at the moment it seems to work. Does have an impact on performance. And colours are 'weird' when working on RGB documents of course. And I don't like to work where I don't see the bounding boxes etc... But for making hundreds of text corrections, without loosing my mind, it seems a good fix for now? Let's hope.... to be continued

Inspiring
December 9, 2021

You are right. I tested it and if i switch it off problem starts immediately. Swith it on and its okay. Brillant man

HanHuman
Participating Frequently
December 8, 2021

Could be that old fonts such as PostScript Type 1 fonts cause problems. Adobe already planned to stop support for these. I don't have the issue on a Macmini 16Gb RAM - 512 ssd. I only installed quality, and relatively recent OTF font. No TTF and no s.h.i.t.t.y free fonts. So far so good.

So solutions here but this could be the cause. Try removing dodgy fonts and emptying font cache.

kamielk19930890
Participating Frequently
December 8, 2021

This is bullsh.. The problem acures also with OTF even with an clean font cache.

 

HanHuman
Participating Frequently
December 8, 2021

Well, I never had the problem with that Macmini so far.
Good luck finding a solution.

yarahindawi
New Participant
December 8, 2021

I'm having this problem, even tho I followed instructions with font book validation and updating to 17.0.

 

I'm running:

  • Mac 12.0.1
  • iMac M1 2021
  • InDesign 17.0

 

Is anyone else still experiencing this? It's making it very difficult to do any work.

Inspiring
December 8, 2021

Yes unfortunately. And i have a t2 chipo. Nothing works. Bloody annoying.

New Participant
December 8, 2021

I also have this problem on my new 14" MBP. It seems to help if I close other applications, including Photoshop. Pretty pathetic to see this issue has been around for 6 months. Adobe seems to be going down the same sewer pipe as Apple.

Participating Frequently
December 8, 2021

wow and the new mbp 14" has minimum 16gb ram and strong gpu.

 

def adobe dropped the ball on the new M1 architecture. 

must be worse than we think, and there have been quite a few updates the past year and no fix yet...

 

 

kamielk19930890
Participating Frequently
December 8, 2021

I don't have the problem anymore since I bought a MacBook Pro 14" with 10 GPU

Participating Frequently
December 7, 2021

From the Adobe website:

 

Minimum 4 GB of RAM (16 GB recommended)

New Participant
December 7, 2021

Hi Adobe Support, I have the same issue here:

 

MacBook Pro 13" M1, 8GB RAM

macOS 12.0.1 (21A559)

InDesign 17.0.1

 

The issue happens with and without GPU acceleration. However I only noticed this error while I'm navigating with the text cursor using the arrow keys or cmd+arrow keys and while selecting text using the mouse. Rarely while typing. When I start typing again, the text re-appears, but then vanishes again without me touching an arrow key.

 

After using InDesign for a while it crashed completely. After this crash the error happened only two or three times before it  "magically" disappeared.

adama78694864
Participating Frequently
December 7, 2021

@Ashutosh_Mishra i beleive i speak to everyone on this forum when i say we want to speak to someone senior about this issue. The problem is getting worse, your solutions don't work and from a personal point of view we're a paying business customer with multiple accounts all of which are having problems. It is unacceptable that everyone on this forum has had radio silence for weeks now. 

New Participant
December 7, 2021

I absolutely agree. Come on Adobe give us some answers!