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Elaine5E3A
Participating Frequently
June 17, 2021
Answered

Text disappears when typing in text box

  • June 17, 2021
  • 146 replies
  • 115536 views

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
    Correct answer Rocky5D5C

    Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

    Have you updated?

    146 replies

    H
    Halima28282940p8mo
    New Participant
    February 6, 2023

    Still dealing with this issue when copying and pasting, adding pages and changing text on Adboe Acrobat Pro on my dell. Can this bug be fixed already? 

      U
      user5262082
      New Participant
      November 7, 2022

      Dear developers,

       

      I have the same issue as others in this thread and wanted to install the PreRelease version 17.2, however it didn't show up as an option to choose from. I could only choose 17.3, 17.4 and 18.0. I chose the 17.3 one. Could you tell me whether this will solve the problem too?

      Another question: I received a notification that if I installed the PreRelease version, my InDesign wouldn't update anymore. Will this solve itself once newer versions are made public or should I "go back" to the "regular" InDesign version one day? Please help a tech noob out. 

       

      Thanks. 

       

      With kind regards,
      Brenda

      BobLevine
      BobLevine
      Adobe Expert
      November 7, 2022

      Install InDesign 2023 and try that.

      D
      Dmitrij25118334e1i0
      Participating Frequently
      September 9, 2022

      same here!

      W
      willemr89438462
      New Participant
      October 26, 2022

      This issue is still bugging me in version 17.4 of Adobe InDesign. Why hasn't this been fixed already, with practically everybody working on M1 chips in MacBook Pro's now. Text in InDesign is quite.... ESSENTIAL... Why is this taking over a year to fix??

        D
        designer1955
        Inspiring
        October 26, 2022

        Hi Willem. I had the same issue and also text crumbling and pages displaying wrong text. With help from Adobe i removed all adobe files fro my Imac and restarted. After that reinstalled all. So far its almost gone. Only in rare cases i see text crumbling. Maybe worth a try?

        J
        Jos & Jurr
        New Participant
        September 9, 2022

        It’s 2022 now and I still have this issue with certain files. Working on a brand new MacBook that I was forced to buy after Adobe quit supporting on my golden oldie - which still worked PERFECTLY. Now several issues I never had. Including this one. Replaced all the Type-1 fonts - didn’t help. Damn Adobe, do you have any idea how much time this costs your long paying and loyal customers?

          M
          Mike25073794np2c
          New Participant
          June 30, 2022

          Dear Adobe - generally please fix InDesign's multiple faults - especially the text disappearing issue... rather than release new flashy software sort out what most users want - InDesign to actually work properly!! All day every day is too frustrating for words... very unhappy user.

            Derek Cross
            Derek Cross
            Adobe Expert
            June 30, 2022

            This is a user-to-user forum – which version of InDesign and OS do you have?

            angelab29126336
            angelab29126336
            Participating Frequently
            April 21, 2022

            I updated to 17.2 on my late-2012 iMac (still purrs like a kitten!), but still have not received the total update for my M1 24" iMac. Also - I am noticing that the disappearing text is still happening, tho not as frequently, on several large jobs that I just dump new copy into each month. These jobs were formatted on the old InDesign - probably a 16 or something. I'm assuming that the disappearing text will not happen if I create a job brand new - entirely in 17.2 on my late-2012, or with the Prerelase on my M1? When should I be receiving my M1 update to 17.2? I'm on the east coast. Has it not rolled out here yet? Thanks to all!

            Angela B - Maryland

            Anshul_Saini
            Community Manager
            Anshul_SainiCommunity Manager
            Community Manager
            April 22, 2022

            Hi @angelab29126336,

             

            We are sorry to hear that you are still unable to see the v17.2 update on your M1 Mac. I would request you to please try the steps suggested in this help article (https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html).

             

            Let us know how it goes.

             

            We will be looking forward to your response.

             

            Thanks & Regards,

            Anshul Saini

            S
            SarahAdinaSmith
            New Participant
            April 20, 2022

            I just want to chime in that I've been having the same problem for nearly a year and it's driving me nuts. 

            R
            Rocky5D5CCorrect answer
            New Participant
            April 20, 2022

            Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

            Have you updated?

              j4m1eb
              j4m1eb
              Known Participant
              April 14, 2022

              For me I would say 17.2 fixed the problem 99%. I have my M1 mini which first showed the issue and just got a Mac Studio and every now and then when editing text it disappears for half a second. It always comes back but it feels like it's not truly fixed and that the fix is to force it to redraw when it vanishes rather than not vanish in the first place.

                ppppppppgonzaga
                ppppppppgonzaga
                Inspiring
                April 14, 2022

                I totally agree with you. Sometimes it makes strange gray (and other colors too) vector-like marks on the page. They vanish quickly, but seems like something to be fixed.

                V
                virfortisdei
                Participating Frequently
                April 14, 2022

                glad we found another bug just on time before we all leave this community behind 🙃 I have exactly the same issue (ID 17.2, MacBook Pro M1 Max)

                  J
                  jeffhalmos
                  Inspiring
                  March 23, 2022

                  Not only did 17.2, reased this morning to North America, fix the text issue, it's also screamingly fast, especially opening files.

                  OK, done. NEXT!

                    shannonwbrown
                    shannonwbrown
                    Inspiring
                    March 23, 2022

                    Strange. I'm not seeing the update option. I quit Creative Cloud and restarted to no avail. 

                    eveningclouds747
                    eveningclouds747
                    Participating Frequently
                    March 23, 2022

                    I'm not seeing it either. Will give it another day or so. I assume they are doing a graduated release.

                    D
                    defaultk00af71bzf43
                    New Participant
                    March 17, 2022

                    Honestly, indesign is going downhill. Do they even test it before releasing it? It's enough to make me look at quark again lol.

                    Anshul_Saini
                    Community Manager
                    Anshul_SainiCommunity Manager
                    Community Manager
                    March 24, 2022

                    Hi @defaultk00af71bzf43, @Borja23187742gwvj

                     

                    I am sorry for the trouble caused by the issue, but I am glad to say this issue has been addressed in v17.2, which will be released publically in all the regions soon. I appreciate your time and patience. I will request you to please stay tuned for the updates, or in the meantime, you may enroll in our prerelease program and install the v17.2 from the prerelease section in the Creative Cloud Desktop app. Steps are shared on this correct marked answer.

                     

                    Regards,

                    Anshul Saini

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