Text Tool, Selection, and Properties Panel Problems in InDesign CC2019

[gdwd]

After upgrading to InDesign CC2019 and resetting my preferences, I've been having problems with the text tool and selecting objects in some of my .indd files.

One problem is that I am not able to select the text tool with a keyboard shortcut. Here is a gif of me simply pressing "T" a few times. The cursor changes for about one second, then changes back. The tool bar shows that nothing actually changes. Clicking the text tool on the tool bar will to change it, but only after InDesign freezes for a couple seconds.

I am also having a similar problem with selecting objects. While the properties panel is open, sometimes InDesign just freezes for a couple seconds when I select different types of objects. Here's a gif of me alternating selecting text and a shape. InDesign freezes the first time I select text, and the second and third (and all subsequent) times I select the shape. I can reproduce this pattern every time.

How can I resolve these issues? I am on Windows 10, if that helps.

[Srishti Bali · Accepted solution]

Hi all,

This issue is now fixed in the latest update (ID 14.0.1) of InDesign CC. Please use the Creative Cloud app to update InDesign. Please refer to this help article if you face any difficulty in updating. : https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

Regards,

Srishti

[kmcguinness]

I am running version 14.0.1 and still have the same problem as the original poster.

[Srishti Bali]

Hi there,

Sorry to hear about the trouble. I would request if you can share a few more details like:

• Operating System(Exact version of Windows/MAC)
• A small video and description of the issue.
• Did you try resetting preferences for Illustrator? If not, please try steps shared here: How to set preferences in Illustrator and let us know if this helps.

Resetting preferences will remove all the custom settings and Indesign will launch with default settings.

Regards,

Srishti

[sebastianf15538645]

Having this problem now on several Mac in our company - latest versions of CC (INDD 14.0.3).
Any help greatly appreciated - this sucks incredibly and slows working progress down like being a one-legged in the ass kicking world championship... ;-6

[jeroenw31695344]

Hi, in the meantime I Have ID14.03, but I have the same problem as described here. Before it was working well.

[brunnjon]

I'm also having the exact issue described in this thread, and have been for months. Trashing preferences hasn't helped, neither does changing workspaces.

Version 14.0.3  |  Mac OS 10.13.3 

[UlrikValla]

Define "fixed", cause we're now in may 2020 and the problem persists. Version 15.0.2

[eleighb]

This issue with an inability to select the text tool by pressing T as a shortcut was happening to me inconsistently a year ago and stopped with an update at some point. It started flaring back up again today. 

Mac 10.14.6, InDesign 15.0 CC 2020

[holgervaga14]

I can confirm, that this is still an issue. Pressing T as a shortcut WON'T activate the text tool if the control panel is open.

Closing the control panel solves the problem. Unfortunately I depend on it being open 😞

Windows 10 Pro

Latest Creative Cloud

[3Demeter]

It happens to me as well on two German Windows 10 systems (one standard, one enterprise), both since the latest CC update to 15.0.2 x64.

[Krysztoff]

while not a solution to this horrible and ongoing issue, I am happy I found out that working without the control panel improves my workflow. So thank you for sharing. It's not 2021 and i'm on the latest version and this issue still exists.

[krtope]

I have the same problem intermittently. I recently upgraded to 15.0.3 (Mac) and have had the problems with previous versions as well. Re-setting my preferences doesn't help. Since upgrading 3 days ago, it is doing this constantly.

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Would you mind sharing version of OS? Also, I'd request checking out https://support.apple.com/en-in/guide/mac-help/mchlp2864/mac and see if it helps.

Regards,

Ashutosh

[iain.macspidey@gmail.com]

Hi,

I'm having the same issue as gdwd but using 15.1.1 Is there a new fix? I'm also using a Wacom - but that shouldn't matter, right?

Thanks in advance for any help.

[Geоrge]

Please report this to Adobe chat support. 

[nreid3298471923]

I'm using 15.1.2 and been experiencing this weird text tool shortcut problem on and off for a while now. A co-worker has no problems at all with it.

What appears to have fixed it for me is to go to Edit > Keyboard Shortcuts and then under Product Area: Tools > Type Tool reassign the letter T as the shortcut. It will tell you that it is already assigned to the Type Tool but just click Okay.