Texts disappear when place Ai file into InDesign file

[245049953wes]

Hi! I have designed my infographics in the Ai, but when place them into Indesign, all texts disppear from the graphics. What should I do to make them appear in the graphics?

[jmlevy]

You need to give us more details: what version of Illustrator, of InDesign? Can you post a screenshot of the Illustrator file and another of the InDesign file?

[245049953wes]

Sure! below is the graphic I created in Ai. The other image is the Ai file I placed in Indesign.

  

[jmlevy]

Would it be possible to post the actual AI file?

[245049953wes]

Sorry, that's impossible 😞

It contains sensitive data

[Robert at ID-Tasker]

Sorry, that's impossible 😞

It contains sensitive data

By 245049953wes

Contents of your screenshot doesn't look very sensitive? 

[245049953wes]

Here are the softwares I'm using

[Steve Werner]

Also: Exactly what operating system are you using?

[245049953wes]

I'm using Apple MacBook Pro, M1 chip

[leo.r]

I'm using Apple MacBook Pro, M1 chip

By 245049953wes

what's your exact macOS version?

[leo.r]

also, when you place the file, check Show Import Options. is there anything suspicious in the settings?

[aniri5j9ox8tw2ln]

How do you add the infographic to your document? By copy&paste or placed as a link?

[245049953wes]

I placed a link

[Willi Adelberger]

WHy do you not answer my question, what happens if you use PDF/X-4 instead. Please anwer it as it helps to come closer to a cause.

[Peter Spier]

How was the text added in Illustrator? Is this a chart linked to a file, or something you drew and manually added the text?

[245049953wes]

I drew them and typed the text

[Peter Spier]

Can you copy just that part you've showed us to a new file and share that?

[245049953wes]

I've tried. Seems unable to attach the file:

The attachment's untitled-1.ai content type (application/postscript) does not match its file extension and has been removed.

[Robert at ID-Tasker]

Upload it somewhere and give us a link. 

[aniri5j9ox8tw2ln]

As an alternative, you could only write the text in ID and only import the graphics...! Although it is already strange and it would certainly be better if you could solve the actual problem.

[Willi Adelberger]

What happens, when you save the file as PDF/X-4 and place that file?