The InDesign Application Frame gets stuck outside the screen area/behind menu bar

[mag-man]

Every so often, since working on my current iMac (2017), my Application Frame in InDesign gets stuck on my second 32" Benq monitor. The top bar area sits just behind the menu bar. Once it's there, it's there. The accessibility to reposition the frame is now not possible. Even switching the Application Bar, the background frame is still stuck and cannot be moved.

Surely, there must be a limit from stopping the Application Frame from running off behind the menu and off the top of the screen, or at least allow an interactive method in a dropdown menu to reset the Application Frame back within the frame of the monitor.

For the moment, the only way I have found to resolve this would be to 'Delete InDesign Preference file' (Shift+Control+Option+Command) on start-up and reapply my personal settings and workspaces.

After resetting, this crucial part of the frame is now visible.

I'm running MacOS Mojave Version 10.14.3, on an iMac 27-inch 4.2Ghz Intel Core i7 running a second 32" Benq screen.
Currently affecting InDesign version 14.0.1 but it also occurred with previous versions too.

[Jessie328557668sbm]

I've had this trouble for a while now but it never used to happen - something about the newer OS or Adobe products? Its super frustrating. I like to have my 2nd monitor above my laptop, and I know I've posistioned them directly abutting, so this reply doesnt quite make sense. The OS should account for this. Nothing should ever get lost on screen - it should at least sho in one or the other. No restart recifies it. I'm literally in a no mans land right now -- its never been quite this bad. I cannot get it unstuck from the upper left corner of my Macbook Pro. Disconnecting the 2nd monitor and restarting doesnt work.

[rob day]

Hi @Jessie328557668sbm , Is the laptop display set as the main monitor—the application menu is on the laptop not the 2nd monitor?  Does trashing your Caches and preferences fix window positions? Did you try the JavaScript I posted above?

[Troy32670543b9wd]

Thank you! This has been driving me nuts.

[danielas26551740]

Thank you very much I saw videos, other answers on adobe forum and in 2024 it happens still. I try to asign to all desktops but in my dock icon not display. Thank you very much for your reply.

[Michelle linocut York]

Thank you! 

[anna-birgittei28969938]

Problem solved 🙂 Thank you.

[Paula2787544374se]

Thank you, thank you, thank you!! This worked for me 🙂

[tmoore20]

Good to know. But doesnt solve the problem.

[Chanasaavedra]

THANK YOU! This is exactly what I was wrestling with... for days I just dealt with it on my laptop screen until I went searching again for the awnser! 

[Kazumi35239444akwu]

This solved the issue, Thanks! but I have my main screen directly BELOW the secondary screen. The main screen/laptop is only used as a keyboard. So Adobe needs to fix this. The second display position height should NOT MATTER AT ALL. It is a bug, not a feature....

[katrinaS]

The only thing that worked for me was to disconnect my second display. I was then able to resize my InDesign window, then plug in my secondary display again.

[shera555]

Worked! Just had to disconnect the second display, then was able to click and drag my tools lower -- reconnected -- fixed. THANK YOU. (OMG these are the things that make me want to fling my computer out the window...) 

[marketing-team-524364]

Thank you! This worked for me.

[Susanne Clark]

Same. So glad I found this. 10 min of terror.. haha

[pirn44679962]

Thank you this solved my problem

[empired]

Something so simple but so frustrating. Thank you so much for your answer! All fixed.

[parkdsng]

I'm having this same problem but none of the suggested solutions are working. My InDesign application window is stuck to the top of my screen, whether I'm using two monitors or one, I've tried resetting the workspace, oriented the other monitor "below" the primary monitor, restarting InDesign, nothing is working. I will try deleting the InDesign Preference File. I'm using a MacBook Pro with Mojave 10.14.6 and Id CC 2020.

Follow-up: I deleted the InDesign Application Preference file and restarted. When I opened Id again, it was just a pile of dismembered toolbars and control panels, even after resetting the workspace. I finally went to Window > Application Frame and selected it (so it is checked) and then everything was restored. Super disruptive and tedious.

[BryCas]

Same problem here using a 3 monitor configuration (ViewSonic + Asus running on my 10.14.6 MBP). Only remedy is to drag the top monitor down and to the left (as mentioned earlier). Once this is done, I can regain control of the ID frame and move to the middle of my main display. Finally, I arrange the displays back to my preferred config. Strange but this only happens w/ ID (2020 and 2021).

[Jeff Topping]

any way to fix this? so i cant position my second monitor above my laptop? or this will always happen?

jeff

[rachel.l.courtney]

THANKYOU! disconnecting second monitor, fixing and connecting monitor again worked. I'm in hour one of having 2 monitors and broke my most used program. thank you

[defaultbi2f1zab07p0]

Tried the solutions before this and nothing worked. Can't believe that all i had to do was click the application frame.... what a horrible setup that they just never changed! Thank you so much for the (two year old) answer.

[SueHud]

Thank you for sharing this info! 

[NorreneGodfrey]

Thank you mag-man, that worked!

[Macivi]

What happened to me is this:

I had 2 monitors connected to my MacBook Pro using Indesign 2021. I disconnected the monitors, took my Mac on a 4 week trip with no other monitors availabe. Now i cant use InDesign because it don show on my MacBook.

How to fix this?

[staceys5116346]

Thank you a million times over!!!