Tips for troubleshooting "Book conversion failed" error message?

Forum|Forum|6 years ago
August 11, 2019
3 replies
4221 views

I've never seen it before, and I can't think of anything I'm doing that's different from what I've done hundreds of times before.

It also gave me this spreadsheet popup:

Obviously it could be a problem within Kindle Previewer, but I thought I'd check here first. I'll try again with other files I know have converted OK in the past, but not tonight...time to throw in the towel and admit I'm not going to finish this project this week!

I'm using Windows 10, InDesign 14.0.2 x64, and Kindle Previewer 3.31.0.

EPUB

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kyriosityAuthor

Inspiring

A couple more bits of data:

1) This is the error message I'm getting from ID. I always get the "Custom Layout settings..." message, so it can't be that. The "External Text Anchor..." message might be the problem, but I have double-checked every link in the document, and they're all good.

2) After I click "OK" on the "Book Conversion Failed" dialog, Kindle Previewer opens this Excel file, which I've never seen it do before, and which I cannot comprehend, especially as it contains the contradictory message "Book conversion successful":