Unable to import existing preferences in InDesign 19 version

[AKS666]

That's really bad. I do not have the time to check the preferences with the older version to look what preferences I had and the worse thing is, ALL defined colours are gone... Same is for formats and stuff, I have to do everything from the scratch, this is really really bad!

So please let us use the preferences of the older version as it always worked that way before!

<Title renamed by moderator>

[HARSHIKA_VERMA]

Hi All,

We are sorry for the trouble, and thanks for reporting the issue. I wanted to inform you all that this is a known issue on MacOS, and we have logged a bug for the issue.

Our product team is actively addressing the problem, and we will ensure to provide you with ongoing updates regarding the bug's status.

We are sorry for the inconvenience.

Thanks,

Harshika

[Frans v.d. Geest]

@HARSHIKA_VERMA  Did you even read Bob Levines post? NOT only Mac(!)

[HARSHIKA_VERMA]

My apologies for overlooking that, @Frans v.d. Geest,  and thank you for bringing it to my attention. I will promptly relay this information to the team, notifying them that the issue is also occurring on a Windows 11 machine.

Thanks,

Harshika

[ELPrepress]

I usually don't see problems with inDesign so I checked "import preferences" and "remove old versions" when I just updated to InDesign 2024. Apparently that was a mistake as when I opened the program it was quite upset that the preferences were created by an older version and refused to use them!

[Rishabh_Tiwari]

Hi @ELPrepress ,

Sorry to hear about the trouble. We have received similar reports from other users and have logged a bug. Please stay tuned to this discussion for the update on the bug. I'd also request you to share the v18 preferences folder saved at these locations: 

Mac: ~/Library/Preferences/Adobe InDesign/Version [#]
Win: %USERPROFILE%\AppData\Roaming\Adobe\InDesign\Version [#]

You can add the file to a shared location and share it with us at sharewithID@adobe.com

Thanks

Rishabh

[ELPrepress]

Is AppPerfs.xml the correct file?

https://drive.google.com/file/d/1QfE6wWbk-JqjX3_8citF3fp3n5uANnAX/view?usp=sharing

[Rishabh_Tiwari]

Sorry for the confusion. I have updated my response. Please share the folder shown in the screenshot above. 

[Mark Gunter]

We will be very happy if you look at our problem that has not been solved for a long time. No one has given us a satisfactory answer... 🙂 Thank You...

https://community.adobe.com/t5/indesign-discussions/high-cpu-usage-while-idle-indesign-2021-2022-202... 

[tudoeraldo]

"remove old versions"

big mistake. sorry for your loss.

[ejpeg]

Same problem here… gone back to 18.5

[formal.name]

+1 Prefences do not transfer. If Adobe could let us know when it's safe to update I'd appreciate it.

[Sanyam Talwar]

Hi all, 

We are able to reproduce the issue in-house with customer-specific preference. We would want to validate if all of you are facing similar issues or not. Hence we would request you to zip your preference for InDesign 18.0 and share it with us at sharewithID@adobe.com

Thanks and Regards

Sanyam Talwar (he/him)

[jason.wester906]

Is it possible to copy & paste files from the InDesign 18.0 folder into the new InDesign 19.0 folder? Similar to the way that swatches and scripts can be moved.

[SanyamTalwar]

Unfortunately No.

[karloverhere]

Same problem, have also emailed my v18 preferences. Please let us know when we can restore our previous settings.

[J E L]

Add me to the list, please. Is it possible to pin this post to the top of the board, since the InDesign forum doesn't have a Bugs tab? It took me a while to find it. Can't import InDesign Preferences from v18.5 to v19.0. “Related conversations” are not much help, either. Thanks!

[Aris_VCY]

I am facing the same issue and I just emailed a link to my prefs folder.

[Mr Chin]

And can everyone stop being a bunch of Karens. Log your bug. Complaining here won't fix it. Didn't work for us. I rolled back to 18.5. And haven't lost a moment of sleep.

[Ingo H.]

I have the same problem under Windows 10.

e.g. the startup scripts are not executed.

C:\Users\[username]\AppData\Roaming\Adobe\InDesign\Version 19.0\de_DE\Scripts\Startup Scripts

I stop my tests and only warn against installing the new version.

Very annoying, it only costs time.

[RenatoKlisman]

Same here, cant use my coverbuilder script cause the indesign just ignores it

[Eugene Tyson]

Scripts need to be updated to work in newer versions.
Contact the person who created the script for an update.

[Philip Byrne]

This is shockingly bad, even for Adobe. You'd think they did absolutely no testing at all before releasing this version.

Adobe, why don't you concentrate on fixing long-standing issues and introducing long-requested features before throwing out new versions with 'cutting edge' features?

[Eugene Tyson]

Report bugs or make a feature request
https://www.adobe.com/products/wishform.html

[paulflong]

Can't import preferences and resets InDesign back to default.

[Eugene Tyson]

It's a known issue being looked into.