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Unknown print error ! In-design creative cloud failed to export the PDF

New Here ,
Jan 17, 2019 Jan 17, 2019

Unknown print error ! In-design creative cloud failed to export the PDF

Really annoying and other don't have the same issue, only me.

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

Stop using distiller! Why aren’t you exporting?

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New Here ,
Jan 23, 2019 Jan 23, 2019

EXPORT doesn't work, nor does PRINT or ADOVE PRESET HIGH or LOW res

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

Have you tried the divide and conquer method?

Export half the document. If it’s okay do the other half. If that one craps out do the same thing until you find the wonky page.

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

I agree with Bob. It's probably a corrupt link—looks like you have some fairly complex vector maps placed.

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

Also, looks like the Distiller error happens on page 135. Try Exporting 1-134

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

latest error - print engine has failed to output your data :

I still don't understand how the print engine is involved if you are using Export rather than the Print dialog. Where are you getting the error log text? It looks like it is coming from the Print dialog.

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New Here ,
Mar 25, 2023 Mar 25, 2023
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I was just having this exact issue and I found that importing all the file links made it work. Additionally, if you use anything like microsoft OneDrive to save files you are unsing in your document, make sure that it is syncing otherwise those links may have broken while you were working.

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

Edit>Assign Profiles...

But the version 4 profiles could also be embedded in a placed PDF or image. Does the document have many links?

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New Here ,
Jan 23, 2019 Jan 23, 2019

yes, hundreds of links mainly to JPGs

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

1. Don't use EPS, use PDF/X-4 instead. EPS is from a past millennium.

2. Don't print to PDF, export as PDF.

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

The OP has tried Exporting and Printing postscript, and both are failing (even a PDF/X-4 Export). I think the log file is coming from the failed print version, and seems to indicate the bad page is 135

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

The OP wrote that EPS were imported. Those EPS should be avoided. I am sure, if PDFs would be used, the other problems disappear.

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New Here ,
Jan 25, 2019 Jan 25, 2019

All,

I just wanted to say a massive thanks for all the suggestions and help. I've learnt some useful tips but ultimately it was a dodgy page or link that caused the issue. by isolating sections of the report i was able to narrow it down.

One thing it doesn't explain though is why two colleagues were able to Export it but another 2 of use were not. (All using the latest indesign cloud)

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

Some things can’t be explained, but if you’re sharing through something like Dropbox, everyone would be using different versions. They’re certainly all using different fonts.

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

One thing it doesn't explain though is why two colleagues were able to Export it but another 2 of use were not. (All using the latest indesign cloud)

In all 4 cases was the Status of the links OK (not Missing)? If the problem is a linked vector file with too much complexity or corruption, a Status of Missing might explain the successful export (in that case the link's preview would get exported)

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New Here ,
Jan 25, 2019 Jan 25, 2019

no errors no. one page had a hand drawn jpg sketch on it and another was a link to an unknown location but didn't show as missing.

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

to an unknown location but didn't show as missing.

The Link Info panel will show you the path of any link. Open Links>Panel Options and make sure Path and Drive are checked in the Show in Link Info column. It will also show the Format

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