Known Participant

Question

Using InDesign Beta to Convert PDF but nothing happened

Forum|Forum|1 year ago
May 31, 2024
9 replies
7199 views

Hi,

Today I'm trying to convert PDF using Indesign beta as latest version InDesign beta able to convert PDF to InDesign. But when I try to open it from File > Open, the PDF is greyed out and I cant select it. Even I try enable from All Readable document to All document, nothing happened, and when I drag and drop directly to InDesign beta showing "Undefined Error" window.

The PDF I try to opened was from InDesign, page less than 10 and connected to internet.

Any idea what happened?

E

Editorial_Hidekel1088

New Participant

Instalé la versión Beta en idioma español y no funcionó, así que instalé Indesign Beta desde el Creative cloud Desktop, con la opción Preferencia: idioma de instalación: Inglés

Y funcionó!

I installed the Spanish Beta version and it didn't work, so I installed InDesign Beta from Creative Cloud Desktop, using the Preference: Installation Language: English option. And it worked!

F

Francesco22459974d2vd

New Participant

I had the same issue but I noticed Indesign Beta app was installed in Italian. So I changed the download language settings in Creative Cloud/Preferences/App to English (North America) and re-installed it. Now it is working.

Bdz

Inspiring

Yes, we know.
A lot of new features exist only in the English version (style group, Firefly implemented, pdf conversion…, which is not normal for the others… 😞

Bdz

Inspiring

Hi.
I am running version 19.5, on MacOS Sonoma and I have the same problem 😞

R

r36058804bwut

Inspiring

that's because we have indesign installed with another language

It works on english version only 😞

Bdz

Inspiring

Thanks.
Like the text to image feature!
This is getting annoying 😞

R

r36058804bwut

Inspiring

Any suggestions here

leo.r

Community Expert

Any suggestions here
By @r36058804bwut

All I know is that here in Canada I also don't see beta 19.5; 19.4 is the latest.

Anshul_Saini

Community Manager

and so I , until now in egypt I can't see beta 19.5 - 19.4 is the latest .

Hi @r36058804bwut,

It sounds frustrating that you're experiencing issues with converting PDFs using InDesign beta 19.4 and not seeing an update to 19.5. Let's see if we can troubleshoot this together.

Firstly, could you confirm if the PDFs you're trying to convert were originally created from InDesign files?

Secondly, please ensure that you're connected to the internet and logged into your Adobe account.

Lastly, remember that the InDesign beta typically supports files under 100 MB and up to 200 pages only. If your PDF exceeds these limits, it will not work.

If you've checked these points and are still facing issues, please provide more details about the PDFs you're working with and share them if possible. This will help us assist you more effectively.

Looking forward to your response!

Best regards,
Anshul Saini

R

r36058804bwut

Inspiring

I also suffer from this problem , Are you solve it ?

pdf not shown with me

I use indesign beta 19.4 , Windows 10

I'm from Egypt

BobLevine

Community Expert

Update the beta to 19.5.

R

r36058804bwut

Inspiring

19.4 is the last update on my indesign beta

there are no other updates

Derek Cross

Community Expert

Users might find this useful: How to convert PDF to editable InDesign in 6 quick steps

https://www.leguptools.com/how-to-diy-convert-pdf-to-editable-indesign-in-6-quick-steps

leo.r

Community Expert

All I know is that it does work for me in the latest beta.

fandisticoAuthor

Known Participant

Lucky you, still doesnt work for me but it's okay. I just curious to know how it works.

leo.r

Community Expert

Just to make sure - are you running exactly the same beta version:

E

Eugene Tyson

Community Expert

Was the file created with InDesign?
https://helpx.adobe.com/indesign/using/convert-pdf-to-indesign-file.html

fandisticoAuthor

Known Participant

Yes, all my PDF created from InDesign. Strange not any single PDF is working, I know it's only beta :/. I'm on Mac btw and it should no problem.

E

Eugene Tyson

Community Expert

Try exporting a PDF from InDesign from the Beta

Then try opening that PDF.

I know there was a rollout and it was for UK and USA only - but I think since mid-May it's been rolled out globally.

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

Derek Cross

Community Expert

Assuming you're reporting this to Adobe as Beta versions should be used for testing purposes only not be relied on for "real" work.

fandisticoAuthor

Known Participant

Hi,

Is it any different between testing purpose and for real work? I just want to test it how it works, just open directly but none of the PDF, just simple PDF file doesnt work and it's from my past PDF that exported from InDesign. Everything greyed out.

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