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MountainThyme
Participant
November 13, 2022
Question

Windows Print Dialog gets in the way when printing in InDesign Windows 11 machine

  • November 13, 2022
  • 4 replies
  • 3027 views

This is a new behavior I have observed with the latest InDesign update. I am running Version 18.0 x64 on Windows 11.

 

When I hit the Setup button on the Print dialog, instead of going to the printer-driver-specific dialog, I get a generic Windows Print dialog. If I click on the More Settings button on this dialog, I can get to the printer-specific dialog I want, but all the settings in that dialog have reverted to their defaults, and I need to reset them all. The settings revert to default even if I print the document again immediately. Previous versions of InDesign went straight to the printer-specific dialog, and saved the preferred settings there not only from one print to another, but as part of the file when saved and reloaded. 

 

Is there some setting to turn off the call to the Windows generic dialog? Having to reset everything in the printer dialog for every print is time consuming, and a source of errors. 

 

<Title renamed by moderator>

4 replies

J
jkxs
Participant
September 24, 2025

Try following this, I just did it via the Command Prompt method:

https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/

 

After doing Ctrl + P (Print) in Chrome, and clicking "Print using system dialog..." 

 

I expect my printer's Printing Preference box to pop up like below

 

But instead I kept getting this and had to go into More settings to get the my Printer's Printing Preference box

 

So I did the Command Prompt command and now when I do Ctrl + P in Chrome, I go from the first screenshot directly to the second screenshot. This is needed because if I just did print on the 3rd screenshot my printer would hold print jobs until I did form feed because I have multiple letter (8.5x11) in different trays with different weights (so it doesn't know by default if I want to use my default HP letter paper, my shipping labels (also letter), or super heavy letter paper. Hope this helps someone in the future.

    J
    John293009990egf
    Participant
    April 7, 2023

    It is funny how Adobe is blaming windows 11 for the problem when my Photoshop and Lightroom do not have that problem. I have used the workaround but I still don't get a preview and since I'm printing non-standard sizes I need the preview. It is time for Adobe to stop making excuses and fix the problem. I am paying a monthly subscription to have the latest and greatest software and I think I have a right to expect it to work. 

      E
      EUFjan
      Known Participant
      April 30, 2025

      Ive switched my printing-shop-workstation to win11 and exactly this! Its über-annoying, to have that extra-dialog, extra wainting time, and setting up all options – man, this blows!

      But I wonder: Why does Acrobats printing behaviour didnt change at all?

       

      I tried a workaround to revert win11s printing dialog via a regedit-command to legacyPrinting, but that did do nothing.

      A
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      April 30, 2025

      Hello @Jan373823687ed1,

      Could you confirm the version of Illustrator installed, and share a small screen recording of the workflow compared to other apps, so I can check this with the team?

      Looking forward to hearing from you.

       

      Anubhav

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      November 18, 2022

      Hi @MountainThyme,

       

      Thank you for reaching out. It looks like you're experiencing a similar issue reported here. This is a change brought up by Microsoft on Windows 11 machines. Please try the steps suggested in the post and let us know if that helps.

       

      Thank you, @Robert at ID-Tasker for sharing the workaround. I hope it helps the customers.

       

      Thanks,

      Harshika

        SirSpeedy Meadow Lands
        SirSpeedy Meadow Lands
        Participating Frequently
        February 20, 2025

        It doesn't help really. I've been experiencing the same issue since upgrading to Windows 11 last month. I run a printing company, we print strictly digitally and the sizes and designs that we print are SO varied that it is impossible to do any kind of catch-all presets.

         

        Somebody fom Adobe needs to be setting down with somebody from Microsoft and get this fixed.

        Abhishek Rao
        Community Manager
        Abhishek RaoCommunity Manager
        Community Manager
        March 21, 2025

        I got it fixed.

        Thanks,

        Steve Bowers
        <Personal Info Removed By Moderator>


        Hi @SirSpeedy Meadow Lands,

         

        Glad to hear you got it fixed! Would you mind sharing what worked for you? It could help others facing the same issue.

        Also, here’s a related article that might be useful for anyone looking to restore the legacy print dialog in Windows 11:
        Restore the Old Print Dialog in Windows 11

         

        Thanks again. 

         

        ^

        Abhishek

        Robert at ID-Tasker
        Robert at ID-Tasker
        Legend
        November 13, 2022

        Just a workaround - as long as you use the same settings all the time - create a copy of your printer and set all your settings - you can even set your own, shorter name. 

         

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