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A
avalonpp
Participating Frequently
February 14, 2023
Answered

Zapf Dingbats will not work in InDesign

  • February 14, 2023
  • 2 replies
  • 10168 views

Hi All:

Running the most recent version of InDesign on an iMac. I replaced my old Type 1 Zapf Dingbats with a brand new (purchased from myfonts.com), ITC Zapf Dingbats Standard, an Open Type font. I put it in my Suitcase Fusion, activated it, everything I am supposed to do. InDesign will not recognize the font. I can see it in the list of fonts, but it will not take when I select type and select Zapf Dingbats. Webdings and Wingdings do not have what I am looking for. What's up with InDesign and Zapf Dingbats. I've seen this question before, but with no viable answer. 

 

Thanks,

Amy

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

In cases like this you should clear your font caches on the Mac to insure no traces of the Type1 Font are still interfering.

Since you're using Suitcase here is a helpful doc:

https://help.extensis.com/hc/en-us/articles/360051176614-Cleaning-font-caches-with-Connect-Fonts-for-Mac

https://helpx.adobe.com/x-productkb/global/troubleshoot-fonts-mac-os-x.html

2 replies

Steve Werner
Steve Werner
Community Expert
February 14, 2023

Before you assume that it's InDesign's problem, try two things:

 

(1) See whether your ITC Zapf Dingbats font works in another Adobe application like Illustrator or Photoshop.

 

(2) Place the font in the InDesign Fonts folder:

 

    A
    avalonppAuthor
    Participating Frequently
    February 14, 2023

    Well, I'm baffled, but it's fixed. I did put the ITC Zapf Dingbats Standard in the InDesign font folder as suggested above. I had completely deleted the Type 1 version from my computer so I'm sure that was not interfering. Initially, the font did not work in Illustrator either, but on a second try, it now does work in both InDesign and Illustrator, and to top it off, a "mystery" version of ZapfDingbats.ttf seems to be working as well, when it was not before. I can't seem to find where the mystery version of ZapfDingbats.ttf actually lives, but it is not in Suitcase. It seems to help to create entirely new files and then use the Zapf Dingbat fonts (either version) Thanks for helping!

    Kevin Stohlmeyer
    Kevin StohlmeyerCorrect answer
    Community Expert
    February 14, 2023

    In cases like this you should clear your font caches on the Mac to insure no traces of the Type1 Font are still interfering.

    Since you're using Suitcase here is a helpful doc:

    https://help.extensis.com/hc/en-us/articles/360051176614-Cleaning-font-caches-with-Connect-Fonts-for-Mac

    https://helpx.adobe.com/x-productkb/global/troubleshoot-fonts-mac-os-x.html

      James Gifford—NitroPress
      James Gifford—NitroPress
      Brainiac
      February 14, 2023

      I know font management can be a little involved on Mac — and that ID sometimes looks in a different location from the main font repository. My question would be whether ID is still seeing it as the T1 font and if further updates are needed to clear the mapping?

       

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