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jessj53220324
New Participant
April 14, 2020
Question

Digital publishing - Error code 13

  • April 14, 2020
  • 1 reply
  • 630 views

Everytime I try and publish my document online I get error code #13.

I have signed out of my account and back in again, it didn't help. Any other suggestions or reasons for why this might be happening are greatly appreciated. 

This topic has been closed for replies.

1 reply

Derek Cross
Derek Cross
Braniac
April 14, 2020

Suggestions to try from Diane Burns:

-- log out, then back in, your Creative Cloud application

-- if you have checked to download a PDF with the Publish Online document, uncheck that option and see if it publishes.

-- make sure no new firewall/proxy has been added to your system.

 

 

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