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ravicsadobe1
New Participant
February 4, 2011
Question

Getting unable to snap in error when trying to run indesign server as service

  • February 4, 2011
  • 2 replies
  • 3570 views

Hi,

I am trying to get the indesign server cs5 as a service to run at a particular port on 64bit windows vm platform. The documentation pointed towards trying to operate the .msc file in <installation_folder>/adobe/indesign x64/ folder.  However I am getting a snap-in error. I have tried installing it through mmc.exe, but fails with the same error. It is a trial version right now.

The error reads

"MMC could not create a snap in. The snap-in might not have been installed correctly.

Name: IndesignServerService

CLSI ID:{xxxxxxxxxxxxx}

"

I have uninstalled, reinstalled and restarted many times.

Any info will be helpful. I am wondering if all the dlls have been registered correctly.

Thanks

Ravi

This topic has been closed for replies.

2 replies

2i_Geert
2i_Geert
Participating Frequently
March 15, 2013

Hi,

Have you tried opening a command window (as Administrator!) and running "regsvr32"? Note that on (at least on my machine) a 64bit machine it is also named "regsvr32".

C
CherylS1
New Participant
March 18, 2013

This worked! I didn’t run the command prompt as “administrator” and that’s what was needed. Thanks!

CherylS@CMC

R
ravicsadobe1Author
New Participant
February 4, 2011

The CLSI ID reads : "637D4D8A-02AF-485B-9807-FD83CE00A7CF"

R
Roddy Ide
Participating Frequently
February 9, 2011

Try manually uninstalling and reinstalling the InDesignServerService.dll and the InDesignServerMMC.dll. Instructions are in the section "Installing the InDesign Server Windows Service" in the document "Introduction to Adobe InDesign CS5 Server" which lives in the docs folder of your IDServer installation.

C
CherylS1
New Participant
March 14, 2013

We are having the same problem.  We tried uninstalling/reinstalling both .dlls mentioned above and are still getting the same error shown exactly above.  We are running CS6 on Windows 2008 R2.  I have googled my brains out and still cannot find anything that helps resolve the issue.

Thanks,

Cheryl

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