Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

I normally crop in ID, too, but the school paper is manned by low-skill students who have a lot of trouble getting things cropped and positioned correctly, so I like to give them as much of a chance as I can. :)

Thanks - I just crop in InDesign :) Still and all, next time one of these abominations turns up I will indeed try that - can't be worse than my planned next move. (You wouldn't want to know but black candles feature ;) )

One more thought. On occasion I used to save PDF as .eps from Acrobat, then run that through distiller to get it to behave (mostly for cropping off the marks and page info and the huge empty borders when designers would send me two-inch ads on lettersize pages). You might give that a try.

Peter

For what it's worth, which isn't much, I don't think this is an OPI comments problem. I've seen that with a lot of Quark generated PDFs because Quark enables OPI by default. On those files the page has printed, but random images will be missing from the placed PDFs.

I don't know much about Page Plus, other than it is a low-budget solution. I suspect one way they cut costs is to use some open-source PDF clone engine to produce the PDF and it isn't adhering to the spec perfectly.

Peter

I can't see that deleting prefs will help me - I've paid more attention and established that it's currently only pdfs from this one customer, who makes them from Page Plus. I can't remember where earlier ones came from, I get so many. I suspect I'll have to live with it and just print his files from Acrobat.

Pdfs can be a mixed blessing by the way, at the dealing-with-cash-poor-amateurs end of the market where I spend a lot of my time, I get proudly presented with god-awful scanned-to-pdf efforts that I'm supposed to separate to black + Pantone :(

b Adobe Print Engine Failure Error

I have been trying to work around this and/or cure the problem since November. I don't mind creating a new preferences file, if that solves the problem. And, I suspect that that is my problem. I'm sure that I aborted a job on at least one occasion, and I'm quite sure that
I have committed most of the sins outlined in the causes and effects
list. However, I haven't figured out where to type in the commands that will get me to the preferences file. One set of instructions suggested that I go into the library file and delete a file within, but can't remember which file it is. Guess I'm not savvy enough to figure it all out.
b Help!

Ellen Witteborg

Kath

Your not alone. I have experienced this issue as well. The only workaround that I have come up with is to give your local account admin rights "Allow user to administer this computer".

The pdf producer is PDFlib+PDI 6.0.0p2 (Win32) and the PDF version is 1.5 (Acrobat 6.x)

It's a teensy bit frustrating that nobody who might know is chipping in here to tell me if that might be a problem.

Ah ha! (I realise I'm talking to myself, but I'm still thinking about future enquiries that might come up.)

I did something very stupid - when I said where the pdf was made, I've just realised I was talking about my second generation one and assuming Windows because of the fonts.

The original was created in Serif Page Plus. I vaguely remember previous troublesome ones being from that source too, I don't know if anyone knows if these are problematic for Indesign.

No more progress today as I didn't make it through the snow and I don't have ID or Acrobat at home, although I can get to the pdf and find out some info. in Reader.