"An error exists on this page. Acrobat may not display~" problem

Community Beginner ,
Nov 21, 2017 Nov 21, 2017

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I exported indd document to PDF.

help1.png

Then the file has problem with "An error exists on this page. Acrobat may not display~" pop up on specific pages.

And those of pages contains some object that missing on Acrobat. Like Below

help2.png

Please help me

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Adobe Community Professional ,
Nov 22, 2017 Nov 22, 2017

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did you try to export your document one more time?

did you export in PDF/X-4:2008?
Is the same mistake on the same page always happening?
What content do you have on that page (text, photo, vector file, pdf ...)?

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Participant ,
Nov 22, 2017 Nov 22, 2017

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What object is missing? I have a similar problem with object containing a gradient with registration color (100-100-100-100) being copied and pasted from Illustrator to InDesign. This causes such error in the exported PDF in Acrobat (because of confusing assignment to InDesign’s [Registration] color in gradient).

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Adobe Community Professional ,
Nov 22, 2017 Nov 22, 2017

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Hi rudo123,

never knew that you could build a gradient with Registration Color in Illustrator.*
I'm sure one cannot do this in InDesign.

Just tested this:

1. Made a linear gradient with [100,100,100,100] CMYK to Paper in Illustrator.
2. Applied it as fill to a rectangle.

3. Copied the rectangle to the clipboard.

4. Pasted to an InDesign page.

5. Added a spot color element "SpotColor-1" to my InDesign page.


And indeed, the gradient of the pasted element is showing all 5 colors if Separation Preview is used.
Wow. That's crazy… A [100,100,100,100] CMYK color stop in a gradient from Illustator was pasted as Registration Color to InDesign:

GradientWithRegistrationColorDetected.png

Tested with: Illustrator CS6, InDesign CS6 on Mac OSX 10.6.8.

Thank you very much for pointing at this issue!

*One cannot build a gradient with Registration Color in Illustrator. So this is a bug with InDesign where the pasted object contains Registration Color.

The next step would be to export to PDF from InDesign and place the PDF again.
Did that and had no problems to place the PDF…


Ok. Then let's open the exported PDF with my old Acrobat Pro version 9:

Also no problem.

Hm…

Regards,
Uwe

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Participant ,
Nov 22, 2017 Nov 22, 2017

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Now i noticed that Adobe has fixed it, also in updated 2017 version too. In older versions were 100-100-100-100 colors assigned to [Registration] in InDesign when pasted from Illustrator, even in gradients (not possible directly in InDesign, and this was a problem in exported PDFs).

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Adobe Community Professional ,
Nov 22, 2017 Nov 22, 2017

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Thanks for the follow-up.

Just tested that with Illustrator CC 2018 and InDesign CC 2018 on OSX.

It's not fixed, I think. At least not if you did the gradient with AI CS6, open that file with AI CC 2018, copy and paste an object with that gradient applied to an InDesign CC 2018 document.

Regards,
Uwe

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Adobe Community Professional ,
Nov 22, 2017 Nov 22, 2017

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Hi Kimbanjang,

I think, without having access to the documents it's very hard (or impossible) to help.

Can you upload the packaged InDesign document (included the exported PDF) that is zipped to e.g. Dropbox and provide a download link?

Thanks,
Uwe

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Adobe Employee ,
Nov 22, 2017 Nov 22, 2017

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Hi,

While the above discussion about [Registration] swatch may be a cause for your problem but...

What type of fonts have you used? Are they variable fonts? SVG fonts? 

-Aman

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