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Kimbanjang
Kimbanjang
Participating Frequently
November 22, 2017
Question

"An error exists on this page. Acrobat may not display~" problem

  • November 22, 2017
  • 4 replies
  • 8954 views

I exported indd document to PDF.

Then the file has problem with "An error exists on this page. Acrobat may not display~" pop up on specific pages.

And those of pages contains some object that missing on Acrobat. Like Below

Please help me

    This topic has been closed for replies.

    4 replies

    amaarora
    Community Manager
    amaaroraCommunity Manager
    Community Manager
    November 22, 2017

    Hi,

    While the above discussion about [Registration] swatch may be a cause for your problem but...

    What type of fonts have you used? Are they variable fonts? SVG fonts? 

    -Aman

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    November 22, 2017

    Hi Kimbanjang,

    I think, without having access to the documents it's very hard (or impossible) to help.

    Can you upload the packaged InDesign document (included the exported PDF) that is zipped to e.g. Dropbox and provide a download link?

    Thanks,
    Uwe

    R
    rudo123
    Inspiring
    November 22, 2017

    What object is missing? I have a similar problem with object containing a gradient with registration color (100-100-100-100) being copied and pasted from Illustrator to InDesign. This causes such error in the exported PDF in Acrobat (because of confusing assignment to InDesign’s [Registration] color in gradient).

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    November 22, 2017

    Hi rudo123,

    never knew that you could build a gradient with Registration Color in Illustrator.*
    I'm sure one cannot do this in InDesign.

    Just tested this:

    1. Made a linear gradient with [100,100,100,100] CMYK to Paper in Illustrator.
    2. Applied it as fill to a rectangle.

    3. Copied the rectangle to the clipboard.

    4. Pasted to an InDesign page.

    5. Added a spot color element "SpotColor-1" to my InDesign page.


    And indeed, the gradient of the pasted element is showing all 5 colors if Separation Preview is used.
    Wow. That's crazy… A [100,100,100,100] CMYK color stop in a gradient from Illustator was pasted as Registration Color to InDesign:

    Tested with: Illustrator CS6, InDesign CS6 on Mac OSX 10.6.8.

    Thank you very much for pointing at this issue!

    *One cannot build a gradient with Registration Color in Illustrator. So this is a bug with InDesign where the pasted object contains Registration Color.

    The next step would be to export to PDF from InDesign and place the PDF again.
    Did that and had no problems to place the PDF…


    Ok. Then let's open the exported PDF with my old Acrobat Pro version 9:

    Also no problem.

    Hm…

    Regards,
    Uwe

    R
    rudo123
    Inspiring
    November 22, 2017

    Now i noticed that Adobe has fixed it, also in updated 2017 version too. In older versions were 100-100-100-100 colors assigned to [Registration] in InDesign when pasted from Illustrator, even in gradients (not possible directly in InDesign, and this was a problem in exported PDFs).

    vladan saveljic
    vladan saveljic
    Inspiring
    November 22, 2017

    did you try to export your document one more time?

    did you export in PDF/X-4:2008?
    Is the same mistake on the same page always happening?
    What content do you have on that page (text, photo, vector file, pdf ...)?

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