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Lightroom: Can't read some JPEG images

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LEGEND ,
Sep 02, 2011 Sep 02, 2011

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Lightroom issue.
When I import a few Pictures sometimes some Pictures has a wanring "Lightroom can't read the Picture" (germen). The Picture is correctly imported, I also can open it with other programs. I'm able to remove the Picture from Lightroom (and Hard Drive), restart Lightroom an try to import it again (from Disk oder CF-Card). Import succeeded but the error still remains. I'm using Lightroom 3.4.1.
Thanks for suggestions!
Bug Investigating
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correct answers 1 Correct answer

Adobe Employee , Mar 24, 2017 Mar 24, 2017
Solved in Lightroom 3.6 and later.

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LEGEND ,
Sep 02, 2011 Sep 02, 2011

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What format is the image in?

Can Photoshop read the image file?

It is possible that the file is corrupt, and Lightroom is trying to read part of the file that other applications are ignoring (the part containing the corruption).

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LEGEND ,
Sep 04, 2011 Sep 04, 2011

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Hello,

the images are JPEG's. Shot with a Olympus E-3 and E-30.
I haven't PS, but Gimp, Paint and any other program on my pc is working with the image. Even windows-explorer prints it well.
Which part of file did you mean? It seems so, I have to dl PS to test it.

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LEGEND ,
Sep 04, 2011 Sep 04, 2011

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I checked it now - PS is able to open the Image, even LR on my mobile machine can open the Image without any problem.
Seems to be a corruption in the DB.. But why can't I delete and reimport the image?

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LEGEND ,
Sep 04, 2011 Sep 04, 2011

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Ok, it could be database corruption, or a bug in the Lightroom JPEG parsing code.

What OS version are you using?

And can we get a copy of the images that Lightroom can't ready?

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LEGEND ,
Sep 05, 2011 Sep 05, 2011

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The machine is Vista x64. Db was setup at april. The catalog before was working für about 2 years and at the beginning of 2011 the issue starts.

Here is one Image: http://foto-gupa.com/_9016910.JPG

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Adobe Community Professional ,
Sep 05, 2011 Sep 05, 2011

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Verified here too, with that image.

The image is seen as corrupted by 3.5 and 3.4.1.

It's fine up to and including 3.3, and it's fine if you resave in Photoshop.
-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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People's Champ ,
Sep 05, 2011 Sep 05, 2011

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JPEGSnoop says:

*** Decoding SCAN Data ***
OFFSET: 0x00006253
Scan Decode Mode: Full IDCT (AC + DC)

Scan Data encountered marker 0xFFD9 @ 0x004EC943.0
Scan Data encountered marker 0xFFDB @ 0x004EC945.0
NOTE: Marker wasn't EOI (0xFFD9)

*** Additional Info ***
NOTE: Data exists after EOF, range: 0x004EC945-0x00551E5B (414998 bytes)

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LEGEND ,
Sep 05, 2011 Sep 05, 2011

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The Lightroom engineers will have to debug the JPEG reading code with that specific file to see what is going on. Odds are that something in the file is corrupt or out of spec, and the Lightroom JPEG code isn't handling the problem as well as other JPEG decoders.

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LEGEND ,
Sep 06, 2011 Sep 06, 2011

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Hmmm... either my Cameras making stange things or the CF card's are not working correctly.. strange, cause I use 2 cameras with 2 CF cards - and don't change them.
But thanks for the help - now I have to save the pictures with a photoprogrm and it works.

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Adobe Employee ,
Sep 06, 2011 Sep 06, 2011

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I've sent this file to the LR engineering team for investigation.

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LEGEND ,
Sep 10, 2011 Sep 10, 2011

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Thank you 😉

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Adobe Employee ,
Mar 24, 2017 Mar 24, 2017

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LATEST
Solved in Lightroom 3.6 and later.

Senior Product Manager - Customer Advocacy - Digital Imaging

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