P: 14.0.1 update badges for "Likes" on sync'd collections are no longer showing

[HDelion]

Hello,  still not working in LRC 14.0.1.  , I have old yellow badges but not new ones on last sync. collection.

Any idea ?

[Wurstkrapfen]

So they are fixing it again?

[YannigVdW]

And the problem's back again ...

It's been working fine now for a while, and now the issue is back again.

My customer tells me they left some comments. No badge shows on the collection icon. No badges whatsoever are shown on the cells, and when sorting by Last Comment Time, the photos appear in a seemingly random order.

Something interesting to know: this collection had been shared before, customer selected (liked) some photos, and I made it private again (never stopped syncing).
The customer asks me to select some additional photos, so I make it public again. They made some comments, and now we're here.

Oh, and of course everything works fine in Lr. Is this a cheap trick to get us to move to the far inferior Lr? no badges in LrC

[DdeGannes]

@YannigVdW , what Lightroom Classic version is your customer using, indicate the actual version number?

Currently the use of the Sync to Adobe Creative Cloud features requires LrC 13.3 or later. The current version is LrC 14.0.1.

[YannigVdW]

I'm using LrC for Windows 14.0.1.

My customer is using ... a browser 🙂 I sync the collection from within LrC, then generate a URL with the "Make Public" button.

[DdeGannes]

@YannigVdW , have you checked the Sync function with Creative Cloud to ensure it is not stuck?

[YannigVdW]

• Creative Cloud app is syncing
• LrC is syncing without errors
• Lr is syncing without errors
• No issues with lightroom.adobe.com

[HDelion]

I have same issues and I updated everything. No errors but no more badges.

[Vidhya S]

Thanks for reporting this. We are able to reproduce the issue from our end. We will be investigating on this further.

Thanks!

[Rikk Flohr: Photography]

Moved to new thread and adding updated bug information

[Wurstkrapfen]

For me it never worked again after version 14.

[HDelion]

Which thread please ?

[Rikk Flohr: Photography]

@HDelion  This is the thread to which it was moved...

[HDelion]

sorry, I don't understand your answer. I have still the bug and wanted to see if there are new information or evolution. Sometimes I received yellow badges but not always. strange for me ...

[Rikk Flohr: Photography]

@HDelion 

When there is updated information to share, it will be posted in this thread. 
If you look, the thread's status is Acknowledged. When fixed, its status will be changed to fixed. 

[HDelion]

ah ok , so no fix ? thanks

[Rikk Flohr: Photography]

When fixed, the status of a post changes from Acknowledged to Fixed. It is easy to tell at a glance for any thread what its status is. 

[HDelion]

Hello Rikk, any news on this topic please ? do you know the roadmap to fix this buf ? Thanks

[HDelion]

Hello Rikk, do you know when Adobe will fix this bug, please ? 

[YannigVdW]

This system is so crooked. I now have this situation:

- No badges in LrC. 

- There is activity in in Lr (under the notification bell). So I filter on Likes. A lot of pictures show up with no likes ... 

Good to know: this is an album that had been taken offline, then shared again. I was surprised to see it got the same URL to share the album as before.

I really worry my customers are selecting their favorites, putting hours of effort into it, and I won't be able to (reliably) see their work.

[HDelion]

Hello Rikk, why this is so long to fix a bug? Do you know how to contact Adobe directly to obtain their analysis and support please ?

[DdeGannes]

@HDelion , Adobe updated Lightroom Classic to version 14.5 on Aug 13th 2025 have you updated your system?

If you have did you checked to see if your problem is fixed?

[HDelion]

Hello, yes it seems to work for now. I received yellow badges. But this software is more and more slow ... It becomes a nightware to work with it. Without the catalog, I could change for DXO or Capture One.

[Sameer K]

Hello everyone,

An update for Adobe Photography products has been released as part of the MAX cycle. This update addresses the reported issue.

If you don’t see the update in your Creative Cloud app, refresh it using [Ctrl/Cmd] + [Alt/Opt] + [R].

Please note: It may take up to 24 hours for the update to appear.

Thank you for your continued patience.