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P: 14.0.1 update badges for "Likes" on sync'd collections are no longer showing

Participant ,
Nov 07, 2024 Nov 07, 2024

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Hello,  still not working in LRC 14.0.1.  , I have old yellow badges but not new ones on last sync. collection.

Any idea ?

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correct answers 1 Pinned Reply

Adobe Employee , Dec 06, 2024 Dec 06, 2024

Moved to new thread and adding updated bug information

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Enthusiast ,
Oct 10, 2024 Oct 10, 2024

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So they are fixing it again?

Wurstkrapfen_0-1728574216855.png

 

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Explorer ,
Dec 03, 2024 Dec 03, 2024

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And the problem's back again ...

 

It's been working fine now for a while, and now the issue is back again.

 

My customer tells me they left some comments. No badge shows on the collection icon. No badges whatsoever are shown on the cells, and when sorting by Last Comment Time, the photos appear in a seemingly random order.

 

Something interesting to know: this collection had been shared before, customer selected (liked) some photos, and I made it private again (never stopped syncing).
The customer asks me to select some additional photos, so I make it public again. They made some comments, and now we're here.

 

Oh, and of course everything works fine in Lr. Is this a cheap trick to get us to move to the far inferior Lr? no badges in LrCno badges in LrC

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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@YannigVdW , what Lightroom Classic version is your customer using, indicate the actual version number?

Currently the use of the Sync to Adobe Creative Cloud features requires LrC 13.3 or later. The current version is LrC 14.0.1.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 14.1.1, ; ) Camera Oly OM-D E-M1.

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Explorer ,
Dec 04, 2024 Dec 04, 2024

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I'm using LrC for Windows 14.0.1.

My customer is using ... a browser 🙂 I sync the collection from within LrC, then generate a URL with the "Make Public" button.

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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@YannigVdW , have you checked the Sync function with Creative Cloud to ensure it is not stuck?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 14.1.1, ; ) Camera Oly OM-D E-M1.

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Explorer ,
Dec 04, 2024 Dec 04, 2024

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  • Creative Cloud app is syncing
  • LrC is syncing without errors
  • Lr is syncing without errors
  • No issues with lightroom.adobe.com

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Participant ,
Dec 05, 2024 Dec 05, 2024

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I have same issues and I updated everything. No errors but no more badges.

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Adobe Employee ,
Dec 06, 2024 Dec 06, 2024

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Thanks for reporting this. We are able to reproduce the issue from our end. We will be investigating on this further.

Thanks!

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Adobe Employee ,
Dec 06, 2024 Dec 06, 2024

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Moved to new thread and adding updated bug information

Rikk Flohr: Adobe Photography Org
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Enthusiast ,
Dec 06, 2024 Dec 06, 2024

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For me it never worked again after version 14.

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