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P: Adding to/Creation of a new Target collection takes minutes unless Sync is paused

Community Beginner ,
Sep 15, 2024 Sep 15, 2024

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Hello everyone.

I've been using LR for a long time, previously on an intel based Windows 10 laptop. It was a bit slow, but usable.

Now I am using m1 macbookair, both MacOS and LR are up to date and the issue persists.

Since couple versions ago - LR is not usable for me. My collection is huge, has photos on several external hard drives, but i mostly use one, with most current shots. Since 3-6 months my LR is UNUSABLE. I push the B key to add image to target collection - nothing happens. I push it again - nothing happens. After couple minutes - some photos appear in the target collection, others don't, because i pushed the button more than once. It's very annoying. Sync activity goes back to some photos on random external hdd (not currently connected) form way back - i haven't done anything with those photos but there are sync errors for some reason, because why not?

Also - i create a collection - and it doesn't appear immediately.I create another one - after 20 minutes LR wakes up, that the collection I want to create has to have a unique name and boom, the firs one I created magically appears. Seriously - my impression is that this has something to do with syncing - as I sync some collections to cloud to be ableto do some additional culling on my mobile while on the go.

I cannot work like this and instead of having a pleasant experience with culling photos - I am very annoyed and I am unable to work like that. What can i do to make it work smooth again?

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macOS , Windows

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correct answers 2 Pinned Replies

Adobe Employee , Sep 17, 2024 Sep 17, 2024

I was able to replicate this with the following instructions: 

  1. Select a PV2 Image
  2. Create a new Collection, make it sync, include the currently selected image, and set a target collection in the dialog
  3. Attempt to update the image to PV6
  4. The image does not update to PV6 until several minutes have passed or will update immediately if you pause syncing.

 

Status Investigating

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Adobe Employee , Oct 14, 2024 Oct 14, 2024

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The October (MAX) update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed

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111 Comments
Participant ,
Oct 15, 2024 Oct 15, 2024

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Exactly same issues for me. I will update with Lrc 14 but I don't hope a lot.  I just noticed that if I suspend synchronization and kill several times the process "Adobe Content Synchronizer", I can retrieve some performances.

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Participant ,
Oct 16, 2024 Oct 16, 2024

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Rikk reported: "The October (MAX) update contains an update for this issue" and also the bug seems to have changed to "fixed" status. 

1/ Bug has not been fixed. 

2/ The real issue is not limited to "Creating Target Collections..." - moderators won't let me file this bug with proper description - it deals with lags in MULTIPLE Lightroom operations with cloud sync enabled, including but not limited to "auto-tone", "update to current process version", "apply Portrait AI preset" etc. I still see ALL OF THOSE LAGS in 14.0 OCTOBER MAX update (weirdly, export command seems to be working normal now - while before it used to be in the "lags" category - so there may be a bit of an improvement in 14.0)

Once again a plea to moderators - please allow me to create a proper bug thread with adequate issues description. I did it as far back as July 2024, and ever since my thread has been - RELEGATED to discussions, LOCKED, and MERGED with other less adequately described bug issues. 

We need a proper thread for this LAGs bug - it has not been fixed in 14.0! 

 

 

Da, Moroshka!

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Adobe Employee ,
Oct 16, 2024 Oct 16, 2024

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@DaMoroshka! 
"Once again a plea to moderators - please allow me to create a proper bug thread with adequate issues description."

No one is stopping you from creating a proper thread describing the issues you are facing as long as you do so within the best practices, Community guidelines, and proper, respectful forum decorum. (I love that the last one rhymes)

Some recommendations: 

 

  1. Post in Discussions (Read this: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-do-i-post-in-discussion...)
  2.  Use a descriptive and precise subject line (Read this: https://community.adobe.com/t5/lightroom-classic-discussions/p-fine-tune-the-subject-line-of-your-ad...)
  3.  Do not combine issues.  Regardless of whether you believe they are related or not, post individual problems as unique threads. This avoids your threads being combined with a mish-mash of others. 
  4.  Use Precise terms.  Lag, sluggish, and other descriptive but imprecise terms tell post readers nothing.  Describe specific operations and use specific time increments. Example: "It takes 20 seconds for the Export dialog to open" - not "this program lags on everything."
    4. Do not alter the Moderator's text. It is there to accurately and effectively improve your post's visibility and, ultimately, provide a quicker solution. Altering a moderator's text may result in your thread being locked. 

 

Realize that the Adobe Staff, Legends, Community Experts, and other members are here to help you, and your results will improve by following best practices. 

 

I look forward to your new posts. 

 

Rikk Flohr: Adobe Photography Org

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Participant ,
Oct 18, 2024 Oct 18, 2024

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@Rikk Flohr: Photography After you have multiple times downgraded my thread from bugs to discussions, then locked it multiple times because your "forum decorum" was rhyming in your head and you thought it proper to punish me for editing MY OWN THREAD TITLE, then after finally you've successfully diluted it by MERGING with a bug thread posted much later, with misleading description and dealing with ONE PARTICULAR INSTANCE of the issue (lag in creating collections), but nowhere touching on the core of the problem (poorly coded sync engine) and not touching on a dozen other even more serious instances of that same bug (lags in other various vital workflow operations),

after all that you are saying "nobody is preventing you from filing"? You are a funny decorum rhymer! I hope Adobe soon realizes that employees like you who care more about your own decorum and display of your moderation powers are a detriment to company success. You are obstructing investigation of a very serious bug affecting perhaps thousands of users! I hope Adobe management will rhyme it up with you 😉

Da, Moroshka!

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Community Beginner ,
Oct 21, 2024 Oct 21, 2024

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Oh, I have a mayor problem with the LRc 14 update....it suddenly requires MacOS 13.1 or later, which my old iMac dosen't get...

The iMac is connected to external storage and just uploads the images for editing with different devices. This worked perfectly till LRc 13.3. Since then the upload to the Adobe cloud is completly broken. 

Well, I guess with this update Adobe locked me out...

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Community Beginner ,
Oct 22, 2024 Oct 22, 2024

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I am giving up on adobe LR classic and lookingg for non adobe tools at this point.

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

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I thought the issue has been fixed untill today - I was told by my model, that part of the photos are missing in my shared collection. When I tried to add them - boom! there it is... It again takes AGES to see that a photo has been added to synced collection, even after pausing sync. Also, same is true for any change I make to the photo. Even minor exposure update.

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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@wroublin 

I am no longer able to replicate this issue using the recipe posted earlier. I suspect your issue might be different.  Would you consider posting complete information in a new thread?

Rikk Flohr: Adobe Photography Org

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Participant ,
Nov 06, 2024 Nov 06, 2024

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I am still having this issue, so obviously the bug was not fixed. Adding new images to collection lags atrociously after some time working with Lightroom, even with sync on pause (but there are images in the sync queue)

Da, Moroshka!

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Participant ,
Nov 06, 2024 Nov 06, 2024

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Same issue for me with LRC14.0.1. Have to wait more than 10 minutes ...

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Community Expert ,
Nov 06, 2024 Nov 06, 2024

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@DaMoroshka! , you stated "Adding new images to collection lags atrociously after some time working with Lightroom, even with sync on pause (but there are images in the sync queue)"

Can you clarify, are  you  referring  to a Collection that is set to Sunc to Adobe Creative Cloud  or to a targeted Collection?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 14.0.1, ; ) Camera Oly OM-D E-M1.

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