• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
15

P: Arrow keys no longer advance to next photo in filmstrip in Develop

Community Beginner ,
Aug 15, 2024 Aug 15, 2024

Copy link to clipboard

Copied

When I use "+" key to go up on the exposure slider it stops my arrow keys from being able to move left and right on the film strip. If I press "+" it does its job and makes the slider go up but it makes it so I can't go left and right using the film strip. However, if I press "-" it works fine and I can still select the next and previous images with the arrow keys.

 

I've gone back to 13.4 and it works fine so it's clearly the update is the problem. 

Bug Fixed
TOPICS
Windows

Views

6.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Sep 02, 2024 Sep 02, 2024

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The 13.5.1 update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed

Votes

Translate

Translate
88 Comments
Participant ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

It can't be, I have the same thing as Ryan, and on both Mac and Windows systems. Try just processing 10 photos in a row, changing the exposure, and moving to the next photo with the arrow, I'm sure it will stop working for you, and why should I pay for some programme when I pay for the ADOB subscription???????? You are talking complete nonsense. Why is version 13.4 working stably?

Votes

Translate

Translate

Report

Report
Engaged ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

@vitalyn38151610 

 

Using the '+' key on the keypad causes the problem with the Left and Right keys. Use the '=' key instead of the '+' key on the keypad until it is fixed and you won't have the problem.

 

What @John R Ellis wrote is not nonsense, but there does seem to be a bug in LrC 13.5 which has the above workaround.

 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

I have the same issue, using Sonoma 14.6.1 and Lightroom Classic 13.5.  Arrow keys stop working after using keypad +\- to adjust sliders. If I set back to 0 then I can use arrow keys again.  Super frustrating to use cmd + arrow key to advance to next photo.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

The team has a bug logged for the behavior.

Workarounds are as follows:
  1. use the mod keys (+/=) next to backspace
  2. use ctrl + arrow keys to change
Rikk Flohr: Adobe Photography Org
Status Acknowledged

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

@vitalyn38151610: "Are you going to tell me how arrows work in lightroom?"

 

I said no such thing and haven't expressed an opinion about how things should work. Rather, I just laid out facts. I understand you're very upset about this bug, but don't shoot the messenger. Which of these do you think are not true:

 

- Left arrow and right arrow for advancing to the next image are not documented shortcuts.

 

- Left arrow and right arrow haven't worked consistently in Develop for many years. For example, if you adjust a Develop slider with the mouse, then on Mac, right arrow will then be ignored, and on Windows, it will move the slider.

 

- Adobe didn't respond to complaints about that behavior, other than to point to the documented commands Ctrl/Cmd Left/Right Arrow.

 

- A previous bug with the numeric keypad on AZERTY keypads, acknowledged by Adobe, which impacted high-volume culling and rating of photos by users in France and other countries, hasn't been fixed for many years.

 

It's encouraging to see that Adobe employee Rikk Flohr has logged an internal bug report about this, but that doesn't guarantee that the product team will prioritize a fix, though I hope they do.

Votes

Translate

Translate

Report

Report
Participant ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

@John R Ellis  Thank you, I'm sorry, maybe I was rude to you, I'm already talking to Adobe, I sent them a video with the errors, she's not the only one. I hope they'll sort it out, but in the meantime, I've rolled back to version 13.4, it's stable, because it's a big wedding season, I need to work quickly. 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 16, 2024 Aug 16, 2024

Copy link to clipboard

Copied

Confirm the same problem LrC 13.5 on Windows. In the Develop mode, I can't go back/forward with arrow keys anymore.

I actually have arrows mapped to the mouse keys, so I can no longer move to the previous or next photo on 13.5.

Downgrade to 13.4 helped - workflow works as smoothly as before. Staying on LrC 13.4 for now...

Votes

Translate

Translate

Report

Report
Engaged ,
Aug 17, 2024 Aug 17, 2024

Copy link to clipboard

Copied

@osovitskiy 

 

Map your mouse keys to Ctrl+Left and Ctrl+Right. Problem solved until the fix is released.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 17, 2024 Aug 17, 2024

Copy link to clipboard

Copied

I have this problem after last update to 13.5, Ctrl key are helps.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 17, 2024 Aug 17, 2024

Copy link to clipboard

Copied

Bug experienced in the latest Lightroom Classic (13.5 Release) on Mac OS* where the keyboard arrow keys become unresponsive in the Develop Module, losing ability to move back and forward between images. Moving through images still works in the Library Module when this bug occurs but not in Develop. Other shortcuts such as Add Rating/Label+Caps Lock still work and move forward 1 image. The arrow keys work as normal again once the application is closed and reopened.

*macOS Ventura 13.0.1

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 17, 2024 Aug 17, 2024

Copy link to clipboard

Copied

As a workaround while waiting for this to be fixed, use - and = on the top row of the keyboard to adjust the sliders rather than + and - on the numeric keypad. Or use the documented shortcuts Ctrl Left Arrow and Ctrl Right Arrow to switch photos.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 18, 2024 Aug 18, 2024

Copy link to clipboard

Copied

Same! So annoying!!

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 18, 2024 Aug 18, 2024

Copy link to clipboard

Copied

Same issue here. This is a serious issue, and breaks the learned behaviour over 13 years of LR usage for 3 different people in our studio. Please issue a fix for this ASAP. We process 100,000+ images per month in LR, and not being able to use our numeric keyboard as we have been for over a decade is quite insane. 

 

Macbook Pro M1 Max, Monterey

LR Classic 13.5

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

This has been driving me crazy since the update! I rely on speed and reliable trusted workflow in my work, I can't believe the developers made such a stupid change! PLEASE change this back ASAP.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

My arrows worked fine for years without exception until this moment. I started using Aftershoot AI edits and it just stoppped working. And then, out of the blue, works again for a brief moment, before it stops working again. It's very frustrating. I'm using Mac and latest version (I think)

Votes

Translate

Translate

Report

Report
New Here ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

I just realized it's behaving just like the OP said, so it must be that. I read the workaround, thank you for that! I hope it gets fixed because it's very confusing this way and it's slowing me down a lot.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

I started googling it becuase I too am super frutrated that I cannot use the arrow keys normally to advance to the next photo. can the catalog be downgraded to the previous version of LR? anyone know if this is possible?

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

@Naftoli2: "can the catalog be downgraded to the previous version of LR?"

 

You can install the previous version (13.4):

https://www.lightroomqueen.com/roll-back-update-previous-classic/

 

Your current catalog will work just fine in 13.4.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

The right and left arrows work in the loupe module.  When I switch to the develop module, the left and arrows will work until I apply a setting to multiple images or even a single image and then it stops working.  If I hold down the command key and use the arrows, they will work as long as I am holding down the command key.  I just moved from an Imac to a mac mini.  Would love to see this fixed.  It is quit vexing, and I am not the only one having this issue.

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

The bug is triggered by + on the numeric keypad. As a workaround, type - and = on the top row of keys to adjust the slider, or use Cmd/Ctrl Left/Right Arrow.

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 19, 2024 Aug 19, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Engaged ,
Aug 20, 2024 Aug 20, 2024

Copy link to clipboard

Copied

I noticed this too...Maybe I'm missing something here, but in the Develop Module shortcuts, the behavior was already re-written to include the CTRL key to the action that was previously devoid of using that particular modifier. 

 

see highlightedsee highlighted

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 20, 2024 Aug 20, 2024

Copy link to clipboard

Copied

@JBedfordPhoto: "in the Develop Module shortcuts, the behavior was already re-written to include the CTRL key to the action that was previously devoid of using that particular modifier."

 

Archeological digging in old versions shows that as early as LR 4, the Go To Next/Previous Photo commands were bound to Cmd/Ctrl Right/Left Arrow, and that's what was displayed in Help > Library Module Shortcuts.

 

However, the Adobe reference manual (Adobe Photoshop Lightroom Classic CC Help) was still showing plain Right/Left Arrow as late as LR 8 (the last version for which Adobe produced PDFs). The current online help shows Cmd/Ctrl Right/Left Arrow.

 

I'm guessing Adobe changed the documented commands to use Cmd/Ctrl because there were controls in the UI, such as Develop sliders, that when activated with the mouse, grabbed input focus, thus preventing the use of plain Right/Left Arrow.  (That behavior still occurs today on Windows.) Rather than change those controls or explain why Right/Left didn't always work, Adobe introduced the new Cmd/Ctrl shortcuts as the documented shortcuts. But Adobe didn't disable the use of Right/Left Arrow.

 

However, many (most?) users still use plain Right/Left Arrow, since that's used in most other apps. (I typically use Right/Left myself, until the input focus gets grabbed by another control, when I then use Cmd/Ctrl.)  This thread has complaints from several users doing high-volume editing using keystrokes, and they object to the extra effort to press Cmd/Ctrl.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 21, 2024 Aug 21, 2024

Copy link to clipboard

Copied

This might be a "workaround" but this needs fixing FAST. It's halting workflows on large projects. Rolling back is currently the most viable workaround.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 21, 2024 Aug 21, 2024

Copy link to clipboard

Copied

Just curious - last night by accident i leanred thag hitting - (decreasing exposure) makes my arrow keys work again

 

+ makes arrow keys fail

- makes them work again

 

does yours do that?

Votes

Translate

Translate

Report

Report