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P: Crop tool showing last image (GPU on)

LEGEND ,
Apr 04, 2018 Apr 04, 2018

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Have updated to LR Classic CC 7.3  Develop module when using the crop tool it shows the last image cropped for about 1 second before showing the current selected image.

Bug Investigating
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macOS , Windows

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correct answers 2 Correct answers

Adobe Employee , Jun 18, 2018 Jun 18, 2018
Hi,

Lightroom Classic 7.4 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

Thanks,
Smit Keniya

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Adobe Employee , May 16, 2018 May 16, 2018
We have logged a bug for this. We are working on fixing this and update here when we have a fix for the same.

Thanks,
Smit Keniya
Lightroom Classic CC Team

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78 Comments
LEGEND ,
Jun 19, 2018 Jun 19, 2018

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This annoying bug has been fixed in LR Classic V7.4

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Adobe Employee ,
Jun 19, 2018 Jun 19, 2018

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Lightroom 7.4 was released earlier today and should have a fix for this issue. Give it a try and let us know if you continue to see this problem. Thank you for your patience!
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Jun 19, 2018 Jun 19, 2018

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For those of us using Lightroom Classic CC and working on desktops, when will this update become available?  

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Adobe Employee ,
Jun 19, 2018 Jun 19, 2018

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It is already available. If you don't see it in your Creative Cloud app as an update, refresh your app by hitting [Ctrl/Cmd]+[Alt/Opt]+[R] 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Jun 19, 2018 Jun 19, 2018

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Thanks.  When I had checked a few minutes ago only the Lightroom CC showed an update. Now the Lightroom Classic shows an update as well as Photoshop. 
Thanks,
Jerry

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LEGEND ,
Jun 19, 2018 Jun 19, 2018

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Thank you Rikk, the bug is gone for me. Keep up the good work!

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New Here ,
Jun 19, 2018 Jun 19, 2018

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I just tried it and the bug seems to be gone.  Thanks for taking care of the problem.

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Explorer ,
Jun 21, 2018 Jun 21, 2018

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I did not installed the update yet and the bug even doesn't appear anymore

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Participant ,
Jun 24, 2018 Jun 24, 2018

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in sone situations there is still a short flickering of the previously cropped image in LR 7.4.
It can best be seen when you change the Folder/Collection, select an image and press the R key.
To me the behaviour seems somehow different dependend on which GPU mode you use (DirectX or OpenGL (via setting the config.lua flag)):
With OpenGL the screen gets black for a while until the image to be cropped is displayed.
With DirectX the probability for the short flickering of the old picture is higher.

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LEGEND ,
Jul 04, 2018 Jul 04, 2018

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I’ m using Lightroom Cc 7.4 release on Windows 10. When I use the crop overlay tool it reverts to previous photo and stays there.

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Adobe Employee ,
Jul 09, 2018 Jul 09, 2018

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Most are reporting it fixed. Let's reset your preferences and see if that cures it for you:  

A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the previous image with crop tool behavior continue after resetting the preferences?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Sep 27, 2018 Sep 27, 2018

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This bug seemed to go away for me with 7.4 and currently is showing signs of it again with 7.5.
I tried the reset preferences procedure and it did not fix it.

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New Here ,
Sep 28, 2018 Sep 28, 2018

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I have noticed the same thing. It doesn't last as long as it did before and doesn't do it all the time.  Mac OS High Sierra 10.13.6 running Adobe Lightroom Classic [1186149].

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Contributor ,
Sep 28, 2018 Sep 28, 2018

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Same here. Can a moderator revert the status of this thread please? This is not solved and I’ve also highlighted it previously.

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Adobe Employee ,
Oct 02, 2018 Oct 02, 2018

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The thread is not marked as solved, Jerry. It currently has no status. I am changing it from No Status to Acknowledged. The bug cross-referenced here is still open but I do not have a time frame for resolution that I can share at this time. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Oct 02, 2018 Oct 02, 2018

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I don't know if it was for me or the other Jerry, but thanks for the information.

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Community Expert ,
Oct 02, 2018 Oct 02, 2018

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(Sorry, I removed the solved status and forgot to mention it!)
_______________________________________________
Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.

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Explorer ,
Oct 04, 2018 Oct 04, 2018

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It doesn't show the last image anymore but the lag is still there. It's just the background instead of the last image.

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Participant ,
Oct 04, 2018 Oct 04, 2018

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At my system it DOES show the last image for a very short time.
"funny" detail: when you press <ctrl+r> at a video the display shows "video is not supported in develop module". When you switch back to the library, select an image and press <ctrl+r> this dialog window "video is not supported in develop module" is shown for a short time.

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Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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So not sure if this is a fix but the problem seems to have gone away.
I've done two things recently and not sure which one if any have fixed the problem but figured I would share in case someone else wanted to test it.
First thing I did was disable LogiOptions plug-in in plug-in manager. I did this in an attempt to remedy another problem I was having after deleting images from a collection.
The second thing I changed recently was the Tool Overlay option after the Crop function is selected.
I usually kept that on Always but changed it to Auto.
I just edited the first 350 images from a wedding and not once did it flash to an old image.
In the past, I would have to restart LR after about 50-100 images because I couldn't stand it anymore. 
Hope this helps!!

Cheers,
Toby

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Community Beginner ,
Nov 06, 2018 Nov 06, 2018

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I have the same problem today running LR 8.0 - the previous image and crop does not go away. I went to set preferences and unchecked the box about using the GPU. The LR display (in my background) immediately changed to the correct image. I thought I'd go back and turn on the GPU to see what would happen then - when I got there in the LR preferences, I found the the Use GPU box was already checked! I don't think that should be the case, since I just unchecked that same box. Is this a different bug, or a "feature?" I vote for "Bug."

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Community Beginner ,
Nov 06, 2018 Nov 06, 2018

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I have the same problem today running LR 8.0 - the previous image and crop does not go away. I went to set preferences and unchecked the box about using the GPU. The LR display (in my background) immediately changed to the correct image. I thought I'd go back and turn on the GPU to see what would happen then - when I got there in the LR preferences, I found the the Use GPU box was already checked! I don't think that should be the case, since I just unchecked that same box. Is this a different bug, or a "feature?" I vote for "Bug."

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LEGEND ,
Nov 05, 2019 Nov 05, 2019

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And this is still a thing with the latest and greatest version 9.0 of Lightrooom Classic. Unbelievable. 
How can they not be fixing this? It's like Adobe just does not know how to handle the GPU acceleration. Shaking my head....

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Participant ,
Sep 08, 2020 Sep 08, 2020

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I'm using the most current version of Lr Classic w/ Windows 10.  When I toggle the Crop tool OFF, I see a flash of another image... or perhaps a zoomed-in part ot the existing image, before the crop tool is deactivated.

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LEGEND ,
Sep 08, 2020 Sep 08, 2020

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The same thing, nothing changed...

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