Issue: After updating to Windows 11 and Lightroom Classic 14.4, the map module i blank (empty grey screeen). Both when i select a geo-tagget photo, and when i search for a specific location. In the latter case the "search"-spinner shows for a few seconds and the display an empty result.
Expected behaviour: Geo-tagget photos should be shown their location (not a grey screen). Searches for geographic locations should highlight that location (not a grey screen).
OS: Windows 11 Home, Version: 24H2, Build: 26100.4652
Lightroom Version: 14.4
Camera Canon 90D
Notes:
I have already triede the following to resolve the issue:
Yes I am located in Scandinavia. I guess that the issue is the same as the one you link to. But that post seems to refer to version 14.2, how can Adope leave a bug like this hanging? My major workflows are ruined until this gets fixed!
Bonjour, la seule solution c'est de revenir à la version 14.1, ce qui désinstalle la dernière version 14.4, géolocaliser ses images, même si la recherche des lieux est-elle aussi bugée (utiliser Google Earth ou Maps pour ce faire), puis désinstaller la 14.1 pour réinstaller la dernier version 14.4 et cela à chaque fois ! Bravo Adobe pour le flux de travail très performant depuis le début de l'année 2025...ça roupille chez vous depuis tout ce temps ?
There have been a number of bugs in the Map module left unfixed for years. When the Lightroom Cloud was introduced and "Lightroom" renamed to "Lightroom Classic" (LR Classic 7), Adobe stated publicly that they would focus their LR Classic efforts on Develop and image quality, and they've been true to their word, leaving Map, Slideshow, Book, and Web galleries mostly unsupported.
Sous Win nécessite Ressource Hacker et Python. Je suis parvenu à l'ultime étape, c'est-à-dire enregistrement de ma clé API mais ne sait pas enregistrer le fichier **.lua.bin Comme rien d'autre n'est proposé, la modification du fichier location.lrmodule semble une piste cohérente.
@fund: "how can you explain that the bug affects some computers and not others?"
It doesn't affect most users -- if it did, we'd see a lot more complaints here. The most likely explanation given the evidence so far is that there's a race condition in the Map module code, behavior that is dependent on the exact timing of other asynchronous events (e.g. network packets arriving, when other internal activities in LR complete, etc.). I've demonstrated that one trigger is the slower arrival of responses from Google's map servers, but there may be others.
/t5/lightroom-classic-bugs/p-europe-map-module-not-showing-a-map/idc-p/15438986#M62389Aug 01, 2025
Aug 01, 2025
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Ok merci jhonrellis, mais pourquoi seulement les versions postérieures à la 14.1.1 sont affectées, il s'agit bien là d'une modification/ajout qui intervient à partir de la version 14.2 ?
/t5/lightroom-classic-bugs/p-europe-map-module-not-showing-a-map/idc-p/15458070#M62629Aug 13, 2025
Aug 13, 2025
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Não estou conseguindo acessar o módulo mapa. Aparece a seguinte mensagem: (NÃO FOI POSSÍVEL CONECTAR-SE AOS SERVIDORES DA ADOBE. O MÓDULO MAPA NÃO FUNCIONARÁ.) Alguém pode ajudar?
/t5/lightroom-classic-bugs/p-europe-map-module-not-showing-a-map/idc-p/15458096#M62630Aug 13, 2025
Aug 13, 2025
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The simplest solution is to go to the Library Module (Press G), then shut down Lightroom Classic, then re-open Lightroom Classic, and the map module should work.
If this all doesn't help we need more informations about your system. Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
/t5/lightroom-classic-bugs/p-europe-map-module-not-showing-a-map/idc-p/15471138#M63016Aug 22, 2025
Aug 22, 2025
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It's an outstanding bug for at least 6 months -- the Map module doesn't work for many users, mostly in Europe. You could try this workaround, which helps some but not most:
/t5/lightroom-classic-bugs/p-europe-map-module-not-showing-a-map/idc-p/15483896#M63241Aug 31, 2025
Aug 31, 2025
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I have found an other workaround. I created a new local user on Windows 11 and opened my existing catalog. This allowed the map module to work under version 14.5.1. Unfortunately, it still doesn't work with my default user.
/t5/lightroom-classic-bugs/p-europe-map-module-not-showing-a-map/idc-p/15484223#M63246Aug 31, 2025
Aug 31, 2025
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@Ralf_Oh�: "I created a new local user on Windows 11 and opened my existing catalog. This allowed the map module to work under version 14.5.1. Unfortunately, it still doesn't work with my default user."
Excellent.
There is all sorts of per-user data squirrelled away by LR, and creating a new user effectively resets all that per-user data. To help others and perhaps spur Adobe to track this down (we can always hope), it would be good if you could provide some more information:
1. Were you able to open your existing catalog from the new user, or did you have to create a new catalog?
2. Was the original user a "Microsoft" user that simultaneously signs you in to all the Microsoft services? Microsoft pushes you into creating such a user when you first initialize your computer (I don't know the precise terminology.)
3. Was the catalog path you published above being synced by One Drive?
C:\Users\Public\Lightroom\Lightroom Catalog\
Creating a new local user would have disabled any One Drive syncing. (Microsoft unwisely automatically enables One Drive syncing for "Microsoft" users but not local users.)
4. While logged in as the original user, do Edit > Preferences > General, hold down Alt, and click Reset All Preferences And Relaunch. In addition to resetting preferences, that will clear cached data, including all the Chromimum Embedded Framework (CEF) map data cached by the Map module. Does the map module now work?
Hi John, thank you for your reply and your questions. Please see my answers below.
1) Yes I could open my existing catalog. Everything works as with my original user. Since it is located below "c:\users\public\" there are also no problems with access rights. 2) My original user is a "Microsoft user". 3) No, it's not synced with OneDrive. 4) I executed the steps, but the map module still does not work with my original user. With the new user it is working.
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