• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
19

P: Print module list of page sizes doesn't update

Community Beginner ,
Mar 12, 2024 Mar 12, 2024

Copy link to clipboard

Copied

In Lightroom Classic's Print Module, the Page Setup pop-up menu that lets me select a paper page size no longer changes when I switch printers. This used to work (I have been printing in LR for years) and I can still print to the printers. I just can't tell LR the page size I want.

 

I have no issues in other apps (PS, QImage, etc) which correctly show me the list of supported pages sizes. Indeed, LR seems to know about the options as the "Printer..." dialog has a Scale to fit paper size option that is correct. It just looks like the Page Setup list of print sizes never gets updated and stays on the "Any Printer" default list.

 

I'm on a recent Macbook Pro M3 running current Sonoma (14.4) , latest version of LR (I tried deleting, re-installing, installing prio version, rebooting laptop, updated print driver, and anything else I could think of to no avail). Main printer I use is a Canon Pro 100, but same issue on another printer. And as I say, PS (etc) has no issues.

 

I can partially get around this with custom page sizes, but I can't trick the printer into doing borderless prints that way.

 

Thanks in advance for ideas.

Bug Fixed
TOPICS
macOS

Views

9.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Apr 18, 2024 Apr 18, 2024

5/09/24: (Update)   Anecdotal reports indicate that Beta 4 of macOS 14.5 corrects this issue. 

 

Previous:
Note: We are tracking this internally but are dependent on the OS manufacturer to supply an update. 

This thread will be notified when there is a change. 

Thank you for your patience. 

Status Investigating

Votes

Translate

Translate
Adobe Employee , May 13, 2024 May 13, 2024

With the release of macOS 14.5, this issue should be fixed. Please update your Macs to this version of the OS.

Thank you for your patience. 

Status Fixed

Votes

Translate

Translate
replies 130 Replies 130
130 Comments
Community Expert ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

@The Keeper of the Garden  Report this issue to Apple.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 13.5.1, ; ) Camera Oly OM-D E-M1.

Votes

Translate

Translate

Report

Report
New Here ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

I confirm, got the same issue. Tried the 15.1 beta 4 and works, but still a beta OS... 😕

Votes

Translate

Translate

Report

Report
Community Beginner ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

Thanks for the warning!

Votes

Translate

Translate

Report

Report
Community Beginner ,
Sep 23, 2024 Sep 23, 2024

Copy link to clipboard

Copied

9/23/24 - I experienced this "Print module list of page sizes doesn't update" problem back in March 2024 and again now in September on both macOS 14.7 and 15.0.

 

Screenshot 2024-09-23 at 16.48.47.png

 

I'm on a MacBook Pro M1 running 15.0, with Adobe LrC 13.5.1. 

 

I had to go into Adobe Ps 25.12.0 to print at 11"x17" to finish my job.

 

Screenshot 2024-09-23 at 16.54.07.png

Any suggestions? Thanks in advance.

 

Votes

Translate

Translate

Report

Report
Participant ,
Sep 23, 2024 Sep 23, 2024

Copy link to clipboard

Copied

LATEST

Unfortunately, Apple broke a few things in the print settings and page sizes (AGAIN). I was able to crash out of LrC reliably by going into Page Setup and then Print Settings.

 

FWIW, it is fixed again in MacOS 15.1 public beta.

PS and Epson Print Layout (if that applies to you) both work in 15.0

**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1 Beta (24B5046f), 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />

Votes

Translate

Translate

Report

Report