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P: Remove tool clone and heal is missing source handle

Community Beginner ,
May 23, 2024 May 23, 2024

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When using the clone and heal options of the revised remove tool, Lightroom automatically picks a source area as previously, however there is now (Lightroom Classic v13.3 on Windows 11) no way to change this manually.  The drag handle doesn't appear when hovering over the source area.  The tool overlay is visible, I can see both the source area and destination.  The destination area can be moved and dragged, the handle appears when the cursor is over this, but not for the source area.

 

 

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correct answers 2 Pinned Replies

Adobe Employee , May 28, 2024 May 28, 2024

We've opened at ticket it investigate. 

Workaround: It appears that disabling the "Use Smart Previews instead of Originals for image editing: setting in Preferences>Performance will restore expected functionality until we can get a fix released. 

 

Screenshot 2024-05-28 at 6.03.22 PM.png

Thank you for your reports. 

 

Status Investigating

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Adobe Employee , Jun 04, 2024 Jun 04, 2024

Hi all,

 

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

 

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Community Expert ,
May 23, 2024 May 23, 2024

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I can not see the issue you describe. Can you please share a screen capture.

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Community Beginner ,
May 23, 2024 May 23, 2024

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It's difficult to show in a screeprint because the mouse shape/icon isn't captured.  In the screenshot below the mouse should turn to a little hand when I hover over the source area, it doesn't, it stays as the round circle with a + in the centre to add a new clone area.  So, I cannot grab and drag the source to a different place.  Strangely, I found when creating this screenshot that if I change the Navigator view to 100% then back to Fit again, the issue resolves and the hand appears when I hover over the source area.  Exit lightroom and reload, the issue reoccurs until I do the navigator toggle again.

Kev2024_0-1716464428556.png

 

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Community Beginner ,
May 23, 2024 May 23, 2024

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I've also tried rebooting, and removing/reinstalling Lightroom classic - neither resolves the issue.

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Reset Preferences?
Update Video Driver?
Update Mouse/Tablet Drivers?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 23, 2024 May 23, 2024

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Thanks for the suggestions.  I've just reset the preferences, to no avail sadly, but worth a try.  There's no updates for the other drivers, all on the latest and greatest versions.  The odd one out however was updating Lightroom to 13.3 yesterday which caused the issue to occur, it all worked fine prior to 13.3.  I'm loath to roll back as the catalog has been updated to the latest version as part of going to 13.3.

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Can you try to reset/disable lens-correction and transform settings if present ? We're tracking a similar issue where hand cursor doesn't come up on source area if high distortion is applied in lens correction panel.

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Community Beginner ,
May 23, 2024 May 23, 2024

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I tried disabling these settings, and also later tried taking a photo back to no adjustments, making it as imported, neither resolved the issue.  The work around of zoom to 100% then back to Fit seems to consistently re-enable the hand.  Other things which don't resolve this are: disabling GPU accelaration and discarding or rebuilding previews.

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Community Beginner ,
May 23, 2024 May 23, 2024

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Beim Modus 'Entfernen' und 'Reparieren' kann der Quelle-Ort nicht mehr manuell verschoben werden.

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LEGEND ,
May 23, 2024 May 23, 2024

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  • Are you selecting Remove, Heal, or Clone?
  • Are you selecting AI or not

 

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Community Expert ,
May 23, 2024 May 23, 2024

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Make sure the overlay is not set to 'Never'. Press 'H'.

 

-- Johan W. Elzenga

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New Here ,
May 23, 2024 May 23, 2024

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I have the same issue.  Since the last update, using the clone stamp tool you can no longer move the source location manually.

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Community Expert ,
May 23, 2024 May 23, 2024

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Das Problem wird derzeit von Adobe untersucht.

Versuch folgendes als Workaround: Vergrössern der Ansicht auf 100 % und dann wieder auf Einpas..

 

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Community Beginner ,
May 23, 2024 May 23, 2024

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Entweder Reparieren oder Kopierstempel --> bei beiden funktioniert es nicht.

KI ist unter Entfernen ausgeschaltet

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Community Beginner ,
May 23, 2024 May 23, 2024

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Dies hat leider nicht funktioniert.

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New Here ,
May 23, 2024 May 23, 2024

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Updated Windows 10 Lrc to 13.3. Clone and Heal sources no longer can be selected to move. There is no target selector in the middle of the outlined source area.

 

[merging to a primary thread discussing the issue - Mod.]

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LEGEND ,
May 23, 2024 May 23, 2024

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Do you have Tool Overlay set to Auto?  See the attached screen recording for how it works in my LR 13.3.

 

If Tool Overlay is set to Auto and it's still not working, attach a short screen recording (not a phone video) of the entire LR window showing the misbehavior.

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Community Beginner ,
May 24, 2024 May 24, 2024

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Same problem here using Windows 11 with LrC 13.3 too.  I started a discussion yesterday but no resolution yet.  There is a workaround I found which you can try, when in Remove clone/heal and you cannot grab the source to move it, change the Navigator to 100% then back to Fit and it should now work correctly until you change photo. 

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Community Beginner ,
May 24, 2024 May 24, 2024

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I have the same issue.  I found a workaround - not a fix.  When the issue occurs, change the Navigator to 100% view then back to Fill/Fit, you should now see the clone/heal source move handles until you change photo.

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Adobe Employee ,
May 24, 2024 May 24, 2024

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Hi, thanks for reporting this issue. 

1. Does this happen on an unedited image (image without crop or other develop settings) ?

2. Please share your system info (In Lightroom, go to Help menu->System info).

3. Your image has a smart preview created, could you try replicating the issue on an image with just original available?

 

Venkatesh Penjuri
Adobe Lightroom Team

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Community Beginner ,
May 24, 2024 May 24, 2024

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Here's the tests I performed:
  • I took an exiting photo within my catalog which exhibits this issue, and copied it to Test1.CR2 and Test2.JPG.  I imported this with no presets or default changes and went to the Develop module.  When I do Remove>Heal/Clone, the issue has gone, it works perfectly on both. 
  • I then created smart previews for both.  Remove>Heal/Clone continues to work.  I added Basic Auto Tone, it continues to work.  However if I exit LrC and restart it, the problem is now there.
  • I removed the smart preview and edits against the two test photos, returning back to the As-imported state, exited LrC then re-loaded, no problems, both working fine again.  So I created a smart preview against one, exited and restarted LrC.  The one with the Smart Preview exhibits the problem, the one without a smart preview works fine.
  • I now went back to some existing photos which show the issue, delete the smart previews, they continue to show the issue.  But after exiting LrC and reloading, the issue doesn't exist on those same photos any more.
 
So the workaround is: Remove Smart Previews, and most importantly, Exit and Reload Lightroom Classic v13.3
 
As requested: My System Info is:
 
Lightroom Classic version: 13.3 [ 202405092057-40441e28 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 32
Processor speed: 2.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In, 255% 
Built-in memory: 65276.9 MB
Dedicated GPU memory used by Lightroom: 6558.9MB / 11996.0MB (54%)
Real memory available to Lightroom: 65276.9 MB
Real memory used by Lightroom: 3797.7 MB (5.8%)
Virtual memory used by Lightroom: 11611.1 MB
GDI objects count: 1121
USER objects count: 3250
Process handles count: 2951
Memory cache size: 73.6MB
Internal Camera Raw version: 16.3 [ 1863 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1479MB / 32638MB (4%)
Camera Raw real memory: 1412MB / 65276MB (2%)
 
Cache1: 
Final1- RAM:1322.0MB, VRAM:5672.0MB, Test1.CR2
Final2- RAM:163.0MB, VRAM:0.0MB, Test2.JPG
NT- RAM:1485.0MB, VRAM:5672.0MB, Combined:7157.0MB
 
Cache2: 
m:73.6MB, n:722.4MB
 
U-main: 111.0MB
 
System DPI setting: 106 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1440 pixels
Displays: 1) 2560x1440, 2) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 4070 Ti (31.0.15.5222)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: G:\Lightroom\Lightroom Catalog\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\xxxxx\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) jb ListView
2) jb: CaptureTime to Exif
3) jb: Search+Replace
4) jf Data Explorer
5) jf Geocoding Support
6) LR/Transporter
7) LR/TreeExporter
 
Config.lua flags: 
 
Adapter #1: Vendor : 10de
Device : 2782
Subsystem : 88ea1043
Revision : a1
Video Memory : 11996
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 552.22
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture 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Adobe Employee ,
May 24, 2024 May 24, 2024

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Thank you for testing different scenarios. 

One last request, could you check the setting "Use Smart Previews instead of Originals for image editing" checkbox in Preferences->Performance tab (Use ctrl+, in Lightroom to open preferences)? If it is enabled, disable it, and please check if you can replicate the issue with smart previews? 

 

Note : After disabling the setting, relaunch Lightroom. 

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Community Beginner ,
May 24, 2024 May 24, 2024

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Turn off "Use Smart Previews instead of Originals..." then restart, the problem goes away.  Turn it back on and restart, the issue returns.

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New Here ,
May 24, 2024 May 24, 2024

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Same problem here

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New Here ,
May 24, 2024 May 24, 2024

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i have tried, it works only at 100%, when you resize it stops to shows the hand

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New Here ,
May 25, 2024 May 25, 2024

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I have the same problem on Mac M1 system running LRC 13.3.

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