P: Remove tool clone and heal is missing source handle

[Kev 2024]

When using the clone and heal options of the revised remove tool, Lightroom automatically picks a source area as previously, however there is now (Lightroom Classic v13.3 on Windows 11) no way to change this manually.  The drag handle doesn't appear when hovering over the source area.  The tool overlay is visible, I can see both the source area and destination.  The destination area can be moved and dragged, the handle appears when the cursor is over this, but not for the source area.

[F. McLion]

I can not see the issue you describe. Can you please share a screen capture.

[Kev 2024]

It's difficult to show in a screeprint because the mouse shape/icon isn't captured.  In the screenshot below the mouse should turn to a little hand when I hover over the source area, it doesn't, it stays as the round circle with a + in the centre to add a new clone area.  So, I cannot grab and drag the source to a different place.  Strangely, I found when creating this screenshot that if I change the Navigator view to 100% then back to Fit again, the issue resolves and the hand appears when I hover over the source area.  Exit lightroom and reload, the issue reoccurs until I do the navigator toggle again.

[Kev 2024]

I've also tried rebooting, and removing/reinstalling Lightroom classic - neither resolves the issue.

[Rikk Flohr: Photography]

Reset Preferences?
Update Video Driver?
Update Mouse/Tablet Drivers?

[Kev 2024]

Thanks for the suggestions.  I've just reset the preferences, to no avail sadly, but worth a try.  There's no updates for the other drivers, all on the latest and greatest versions.  The odd one out however was updating Lightroom to 13.3 yesterday which caused the issue to occur, it all worked fine prior to 13.3.  I'm loath to roll back as the catalog has been updated to the latest version as part of going to 13.3.

[KrishnaMaithreya]

Can you try to reset/disable lens-correction and transform settings if present ? We're tracking a similar issue where hand cursor doesn't come up on source area if high distortion is applied in lens correction panel.

[Kev 2024]

I tried disabling these settings, and also later tried taking a photo back to no adjustments, making it as imported, neither resolved the issue.  The work around of zoom to 100% then back to Fit seems to consistently re-enable the hand.  Other things which don't resolve this are: disabling GPU accelaration and discarding or rebuilding previews.

[Markus29274178s805]

Beim Modus 'Entfernen' und 'Reparieren' kann der Quelle-Ort nicht mehr manuell verschoben werden.

[GoldingD]

• Are you selecting Remove, Heal, or Clone?
• Are you selecting AI or not

[JohanElzenga]

Make sure the overlay is not set to 'Never'. Press 'H'.

[CrazyTooth]

I have the same issue.  Since the last update, using the clone stamp tool you can no longer move the source location manually.

[F. McLion]

Das Problem wird derzeit von Adobe untersucht.

Versuch folgendes als Workaround: Vergrössern der Ansicht auf 100 % und dann wieder auf Einpas..

[Markus29274178s805]

Entweder Reparieren oder Kopierstempel --> bei beiden funktioniert es nicht.

KI ist unter Entfernen ausgeschaltet

[Markus29274178s805]

Dies hat leider nicht funktioniert.

[robinm41211111]

Updated Windows 10 Lrc to 13.3. Clone and Heal sources no longer can be selected to move. There is no target selector in the middle of the outlined source area.

[merging to a primary thread discussing the issue - Mod.]

[John R Ellis]

Do you have Tool Overlay set to Auto?  See the attached screen recording for how it works in my LR 13.3.

If Tool Overlay is set to Auto and it's still not working, attach a short screen recording (not a phone video) of the entire LR window showing the misbehavior.

[Kev 2024]

Same problem here using Windows 11 with LrC 13.3 too.  I started a discussion yesterday but no resolution yet.  There is a workaround I found which you can try, when in Remove clone/heal and you cannot grab the source to move it, change the Navigator to 100% then back to Fit and it should now work correctly until you change photo. 

[Kev 2024]

I have the same issue.  I found a workaround - not a fix.  When the issue occurs, change the Navigator to 100% view then back to Fill/Fit, you should now see the clone/heal source move handles until you change photo.

[Venkatesh Penjuri]

Hi, thanks for reporting this issue. 

1. Does this happen on an unedited image (image without crop or other develop settings) ?

2. Please share your system info (In Lightroom, go to Help menu->System info).

3. Your image has a smart preview created, could you try replicating the issue on an image with just original available?

[Kev 2024]

Here's the tests I performed:

• I took an exiting photo within my catalog which exhibits this issue, and copied it to Test1.CR2 and Test2.JPG.  I imported this with no presets or default changes and went to the Develop module.  When I do Remove>Heal/Clone, the issue has gone, it works perfectly on both. 
• I then created smart previews for both.  Remove>Heal/Clone continues to work.  I added Basic Auto Tone, it continues to work.  However if I exit LrC and restart it, the problem is now there.
• I removed the smart preview and edits against the two test photos, returning back to the As-imported state, exited LrC then re-loaded, no problems, both working fine again.  So I created a smart preview against one, exited and restarted LrC.  The one with the Smart Preview exhibits the problem, the one without a smart preview works fine.
• I now went back to some existing photos which show the issue, delete the smart previews, they continue to show the issue.  But after exiting LrC and reloading, the issue doesn't exist on those same photos any more.

So the workaround is: Remove Smart Previews, and most importantly, Exit and Reload Lightroom Classic v13.3

As requested: My System Info is:

Lightroom Classic version: 13.3 [ 202405092057-40441e28 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 32

Processor speed: 2.9GHz

SqLite Version: 3.36.0

CPU Utilisation: 0.0%

Power Source: Plugged In, 255% 

Built-in memory: 65276.9 MB

Dedicated GPU memory used by Lightroom: 6558.9MB / 11996.0MB (54%)

Real memory available to Lightroom: 65276.9 MB

Real memory used by Lightroom: 3797.7 MB (5.8%)

Virtual memory used by Lightroom: 11611.1 MB

GDI objects count: 1121

USER objects count: 3250

Process handles count: 2951

Memory cache size: 73.6MB

Internal Camera Raw version: 16.3 [ 1863 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1479MB / 32638MB (4%)

Camera Raw real memory: 1412MB / 65276MB (2%)

Cache1: 

Final1- RAM:1322.0MB, VRAM:5672.0MB, Test1.CR2

Final2- RAM:163.0MB, VRAM:0.0MB, Test2.JPG

NT- RAM:1485.0MB, VRAM:5672.0MB, Combined:7157.0MB

Cache2: 

m:73.6MB, n:722.4MB

U-main: 111.0MB

System DPI setting: 106 DPI

Desktop composition enabled: Yes

Standard Preview Size: 1440 pixels

Displays: 1) 2560x1440, 2) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info: 

DirectX: NVIDIA GeForce RTX 4070 Ti (31.0.15.5222)

Init State: GPU for Export supported by default

User Preference: GPU for Export enabled

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: G:\Lightroom\Lightroom Catalog\Lightroom Catalog-v13-3.lrcat

Settings Folder: C:\Users\xxxxx\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 

1) jb ListView

2) jb: CaptureTime to Exif

3) jb: Search+Replace

4) jf Data Explorer

5) jf Geocoding Support

6) LR/Transporter

7) LR/TreeExporter

Config.lua flags: 

Adapter #1: Vendor : 10de

Device : 2782

Subsystem : 88ea1043

Revision : a1

Video Memory : 11996

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 552.22

GPUDeviceEnabled: false

OGLEnabled: true

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[VenkateshPenjuri]

Thank you for testing different scenarios. 

One last request, could you check the setting "Use Smart Previews instead of Originals for image editing" checkbox in Preferences->Performance tab (Use ctrl+, in Lightroom to open preferences)? If it is enabled, disable it, and please check if you can replicate the issue with smart previews? 

Note : After disabling the setting, relaunch Lightroom. 

[Kev 2024]

Turn off "Use Smart Previews instead of Originals..." then restart, the problem goes away.  Turn it back on and restart, the issue returns.

[steped]

Same problem here

[steped]

i have tried, it works only at 100%, when you resize it stops to shows the hand

[SimonFremont]

I have the same problem on Mac M1 system running LRC 13.3.