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Participating Frequently
May 23, 2024

P: Remove tool clone and heal is missing source handle

  • May 23, 2024
  • 30 replies
  • 7416 views

When using the clone and heal options of the revised remove tool, Lightroom automatically picks a source area as previously, however there is now (Lightroom Classic v13.3 on Windows 11) no way to change this manually.  The drag handle doesn't appear when hovering over the source area.  The tool overlay is visible, I can see both the source area and destination.  The destination area can be moved and dragged, the handle appears when the cursor is over this, but not for the source area.

 

 

30 replies

johnrellis
Legend
March 20, 2025

@David Lake Photos, Adobe reported this bug fixed in LR in 13.3.1, and some users confirmed it was fixed for them, and only one other use has reported the symptoms in the ten months since. Since Adobe has closed this thread as "fixed", I recommend you post a new bug report:

https://community.adobe.com/t5/lightroom-classic-bugs/p-how-do-i-write-a-bug-report/idi-p/12386373

 

Include:

 

1. The complete output from the menu command Help > System Info.

 

2. A short screen recording of the entire LR window showing the problem:

https://www.descript.com/blog/article/how-to-screen-record-on-windows

 

 

Known Participant
March 20, 2025

THIS IS STILL NOT FIXED.  IT HAS BEEN OVER A YEAR AND IT STILL FAILS TO LET YOU MOVE OR RESIZE MOST OF THE TIME.

 

YES I AM SHOUTING.  IT HAS BEEN OVER A YEAR.  NO EXCUSES, FIX THIS UNACCEPTABLE BUG!!!!!

 

Current version of LR and current Win11. Nvidia 4090 & Intel 14700KF.  Not using Smart Previews, never have.

Participating Frequently
June 28, 2024

Actually, I take that back. Now it doesn't work at all at any zoom level for an area I paint over (by dragging the brush). It only works if I click once to place a circular spot - then I can move the source point. Otherwise I can't. I'm using Lightroom Classic 13.4 on a 16-inch MacBook Pro, M3 Max chip, running Sonoma 14.4. I have this problem with or without "Use Smart Previews instead of origanals" checked.

Participating Frequently
June 28, 2024

I've just encountered this problem for the first time, when upgrading to a silicon MacBook Pro. Everything works correctly at 100%, but not at other zoom levels, which is really annoying. 200% is a better magnification for modern high-res displays, and sometimes I want to move the source point when zoomed out, so I can move it to a completely different part of the image that I can't see at 100%.

Participating Frequently
June 4, 2024

13.3.1 appears to have fixed my disappearing handle problem.  Thanks to the support team for prioritizing this bug.  Standard remove/clone is a high priority function for me.  The smart previews workaround did not actually work for me but somehow 13.3.1 did.

Participant
June 4, 2024

I assume the same fix for ACR is coming soon too?

Participant
June 4, 2024

@Mohit Goyal  Looks like that update has fixed the problem on my end. Thank you for the update! 
Happy editing all!

Mohit Goyal
Community Manager
Community Manager
June 4, 2024

Hi all,

 

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

 

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Known Participant
June 4, 2024

Related to this may be what I have seen the past two days, that Lightroom keeps disabling seeing the handles of masks. I have it set to ALWAYS show handles and mask outlines, but they suddenly disappear and I have to re-enable that option. This happened three times last night. 

Participant
June 3, 2024

Having the same problem as everyone else with the Heal and Clone tools in LrC.  It was working yesterday and today it is not.  Not sure when LrC updated to 13.3, but I think it was a few days ago.  I suspect the sequence was that it failed after I used the AI Erase tool for the first time since the update to 13.3, but cannot be sure.  This is kind of a deal-killer for me, as I need to use Heal and Clone frequently and using AI for everything really won't cut it.