P: Tif smart previews not updated in develop mode in mobile

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Participant ,
Mar 06, 2020 Mar 06, 2020

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Ok first the setup:
I start with LR Classic (in a shared album, smart-previews in the cloud) and send a RAW to Photoshop, after I'm done with my edit the saved tiff gets added my LR classic and automatically added to the shared album as a smart-preview too (thats nice).

In LR Mobile I can see my edit in develop mode and in the preview, so far so good.

Then later I continue working on that tiff (sending it to Photoshop via LR Classic again, so LR gets the update). And it does get the update, LR classic shows the changes I have done.

Back to mobile, here I get the old version in develop mode, the preview thumbnail gets updated to the new version, if I open the tiff smart-preview into activity, rating, or info view, I see the updated version as it should be.

But if I get into develop mode in LR mobile, it shows the current version (as it should be), but only for a second and then switches to the version that was first shared when I saved the first edit (that is now outdated and not what LR classic shows or whats actually in that file).

If I switch from develop to the activity, rating, or info views it remains the incorrect older version, If I get back and go into activity, rating, or info view directly without going through develop, its the current version as it should be again.

Biggest problem, on export I always get the old outdated version of this photo, even if I don't export out of the develop mode view.

Bug Investigating
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 06, 2020 Mar 06, 2020
With Store Album Locally enabled, I can duplicate this. I will log a bug with the Android team. Thanks for the report.  As a workaround: You can unsync the file from Lightroom Classic Allow the sync to update on the Android device Resync the updated file from Classic. 

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Adobe Community Professional ,
Aug 12, 2020 Aug 12, 2020

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Donna, this is a different issue. Let's see if Adobe staff replies at that problem report link. I agree it's also a serious bug and I'm not happy about it either. My biggest disappointment is the loss of keywords in album shares when they added keyword editing to LR Web. Still not fixed.


https://feedback.photoshop.com/photoshop_family/topics/keywords-not-visible-in-shared-lightroom-web-...

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Participant ,
Oct 26, 2020 Oct 26, 2020

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And still not fixed. 😞

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Participant ,
Mar 22, 2021 Mar 22, 2021

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Now a year after confirmation from Adobe staff, still no fix.

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Explorer ,
Apr 13, 2021 Apr 13, 2021

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It shows the newly edited version and then reverts back to the unedited version immediately. I have screenshots showing showing. 

I can't upload to Instagram now 

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Explorer ,
Apr 13, 2021 Apr 13, 2021

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Yep! That's exactly what happens. And it's been a year... 

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Explorer ,
Apr 13, 2021 Apr 13, 2021

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I might have fixed it. I went to Preferences, and unchecked only download smart previews. Then I cleared my cache in Device info and storage 

I'm on a Galaxy S21 with no SD card, so it stores locally. 

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Participant ,
Apr 13, 2021 Apr 13, 2021

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That option has been off for me all along. But those files are just smart previews so it shouldn't change anything.

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Participant ,
May 25, 2021 May 25, 2021

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Also not really a fix (not even a usable workaround) if I have to redownload more that 10k photos for local storing after deleting my cache.

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Explorer ,
Aug 20, 2021 Aug 20, 2021

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@Rikk Still not fixed...(just another reminder)

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