P: Unable to import from direct connected Nikon

[jay hamilton]

This problem just recently started. I believe I upgraded my Mac M1 to Ventura and updated Lightroom to the latest version since this stopped working. I have no problem using Nikon transfer to transfer the images from both cameras. 

When I select Add Photos in Lightroom then select Connected Devices (Lightroom does recognize both cameras when they are connected), I see the camera flashing its green indicator as it typically does to reflect that Lightroom seems to be reading. While it is reading, Lightroom displays the message "No images can be imported...." Prior to this issue, that message would be displayed until Lightroom finishes reading the camera or camera card. Now that message remains indefinitely. 

So I am wondering if there was something in either the OS update or Lightroom update that has caused this to stop working.  

[DdeGannes]

At Mike, see the link for issues with macOS 13 Venture.

https://www.lightroomqueen.com/lightroom-macos-ventura-compatibility/

[wolborsk]

Hi,

I recently updated to Mac OS Ventura 13.0.

Previously, when I plugged my Nikon D850 into one of the USB-C ports on my Macbook Pro, LrC could see it and also see the images on my memory card, so I could download them.

Now, LrC sees the camera (D850 in the import diaplog) but no image files come up.  I have to open the Image Capture app, and it can see both the camera and the images.  I download them to a folder on my hard drive and then import those images into LrC using the import dialog.

A viable workaround but clunky and clumsy.

Anybody else have the same experience or issue?

Any suggestions?

Should I be posting to Apple instead?

Thank you,

Steve

[KR Seals]

Apparently it's an issue with Ventura. See this post on Lightroom Queen.

[johnrellis]

Adobe has acknowledged this problem, which may be caused by a bug in Mac OS 13. While waiting for a fix, another workaround is to use a card reader.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-import-from-direct-connected-nikon...

[wolborsk]

Yes, already doing that with my wife's camera.  Bought a CFExpress Type B reader as well

[wolborsk]

Thank you!

[saltlav]

I am having the exact same issue as Jay. Nikon D7200 and a brand new Macbook Pro. I guess I shouldn't have updated to Ventura. 😞

[303-PHOTOSTUDIO]

since I updated to 12.01, tethered Shooting with Nikon (D850, D810) is not working anymore! When we get the next update?

[F. McLion]

If you're on Ventura, this is a known and Adobe-confirmed issue.

I'll merge to the correct thread.

[petern73357448]

Bei meinem MacMini MacOS Ventura 13.0.01 können keine RAW Dateien von NIKON D5, D850 mehr importiert werden. Nikon D780 funktioniert

[DdeGannes]

See issues with macOS Ventura.

https://community.adobe.com/t5/lightroom-classic-discussions/p-mac-ventura-known-issues-please-read-...

[Wabblit]

In Lightroom my camera (connected via USBC hub as per my nornal workflow) but today I am getting 'No images found'. Yesterday I updated to Ventura 13.0.1 and have checked my Files and Folders in Privacy which is set to 'Full Access'. So Lightroom picks up my camera but isnt recognisign there are images on the cards attached to my camera via the lead.  Ive tried rebooting many times but still I cant pick them up - please can anyone help? Ive followed some of the trouble setting steps in here but nothing is working?

[Wabblit]

I've literally just managed to pull them off via my CF reader, but it won't recognise them if the camera is connected to the Mac directly. I can only assume it's an issue in the latest update with privacy and security settings - but its thrown me unless anyone can advise why and how to fix?! At least Ive got my images off for now while Apple can hopefully realise the issue and fix it. 

[Sean McCormack]

You've given Lightroom Full Disk Access in the Privacy section of Security & Privacy of System Preferences? 

[Wabblit]

You've given Lightroom Full Disk Access in the Privacy section of Security & Privacy of System Preferences? 

By @Sean McCormack

Yes I checked that having seen that suggested in here but all are set to Full Access.  The issue appears to be whet my camera is connected via a usb hub when lightroom doesn't pick up any images (only picks up the camera). It's as if something is blocking it to let me read the connected camera !??

[Sean McCormack]

Does Image Capture see the camera? 

[GoldingD]

You have not mentioned what camera, wondering about in camera data setup options, those for USB.

[Wabblit]

My camera is a Nikon d850. I don't usually have any issues

[Wabblit]

Yes I can see my camera when trying to import (see original screenshot). But it's as if my computer doesn't then see the images within the camera which leads my to think it's Privacy setting issue perhaps?? 

[GoldingD]

Original screenshot does not show much, for example, left side of import screen

[Wabblit]

[Wabblit]

sorry I atached the wrong screen grab, see attached now

[GoldingD]

Try selecting Files instead of Device. Device is problematic, Adobe try'd to ween customers away from it. Often you need to go thru some hoops to bring it up. 

[Sarsha73]

I have the same problem with all three Nikon cameras.

Still with the camera plugged in I use icapture, import them into there and move them into Lightroom

Hope this helps