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104

P: (Win/Mac) Lightroom Classic 12.0 Unable to export: Watermarking Failed

Community Beginner ,
Oct 18, 2022 Oct 18, 2022

aneta26658422d9k2_0-1666099983886.png

Hello, I have a problem with export my pictures after update Adobe Lightroom classic catalog. I´m not using watermark. So, I can´t understand this failer error. Can anybody help me please? 

 

 

{Title updated by moderator}

Bug Fixed
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macOS , Windows
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correct answers 1 Correct answer

Adobe Employee , Oct 18, 2022 Oct 18, 2022

Thanks for sharing the inputs.

 

Ensure there are no stale preferences in Lightroom. Reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

If the issue exists, please go to the following location & back up your Watermark presets.

Thanks to @johnrellis - Go to Preferences > Presets and click Show All Other Lightroom Presets. That will open Finder / File Explorer in

...
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correct answers 1 Pinned Reply

Adobe Employee , Oct 28, 2022 Oct 28, 2022

Lightroom 12.0.1 was released today and contains a fix for this issue. Please refresh your Adobe Creative Cloud App ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and download the updated version.

 

Thank you for your patience. 

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replies 214 Replies 214
213 Comments
Community Beginner ,
Jan 03, 2023 Jan 03, 2023

I'm still having this problem in 2023 does not work can't export my images to jpeg. Getting very irritated paying for something that doesn't work and then asked to do Adobe's job for them.

Doesn't work so I'm left with a redundant software.

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

@GaiusLucius  

Please provide the following information if you would like help with your issue.

LRC Community guidelines,jpg.JPG

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

Thank you I sorted it.

Fyi I'm still having issues with CC asking to reinstall.

I've had Adobe look at it they uninstalled by remote etc and reinstalled but it's returning with same issue again.

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Community Expert ,
Jan 04, 2023 Jan 04, 2023

Ok so now please tell us your operating system, which version of CC, and any details that might help one of us help you sort this.  If you are subscribed to the CC, you really do not need Adobe to help you uninstall and reinstall remotely. You can easily do it yourself. One of the things I do when doing this on a Mac is to log out after uninstalling and turn the computer off. Then start the computer and download the Creative Cloud Installer, then download my software. So are you Mac or PC, and which OS?

 

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

Win 10.

Latest cc update.

It's been reoccurring so requires Adobe intervention.

Reinstall uninstall over and over does not help.

 

 

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

I only know tips for this issue on Mac... And on Mac, I would recommend uninstalling, Clearing all Adobe cache, restarting and then reinstalling. I dont know for PC!

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New Here ,
Jan 22, 2023 Jan 22, 2023

Lightroom Clasic version 12.1 - and I still can not use my watermarks

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Community Expert ,
Jan 22, 2023 Jan 22, 2023

Watermarks - both text and graphic - have been working just fine for quite a while now. You might need to recreate your watermark definitions.

Screenshot 2023-01-22 at 11.22.01 AM.png

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Community Beginner ,
Jul 04, 2023 Jul 04, 2023

I have not been having issues until today. Now I am getting the watermarking failed error. I have reset preferences and it still is not working. HELP!

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Community Expert ,
Jul 04, 2023 Jul 04, 2023

Hello. First have you updated Lightroom Classic?

 

And what are your operating system and version of Lightroom?

 

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Community Expert ,
Jul 04, 2023 Jul 04, 2023

If your Lightroom is up to date, and your are still having problems, here are two steps to try:

Reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

If the issue exists, please go to the following location & back up your Watermark presets.

Go to Preferences > Presets and click Show All Other Lightroom Presets.

That will open Finder / File Explorer in the "Lightroom" settings folder.

The "Watermarks" subfolder contains all the presets (.lrtemplate files). 

Move them to your desktop and restart Lightroom Classic.

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Community Beginner ,
Jul 04, 2023 Jul 04, 2023

Yes. Thank you for responding. I just discovered that the external hardrive that has my watermark files on it was unplugged. *rookie mistake*

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Community Expert ,
Jul 04, 2023 Jul 04, 2023
LATEST

Just glad that it is working now!!

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