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El Mau
Participant
January 24, 2023
Answered

add option not working on import

  • January 24, 2023
  • 3 replies
  • 1137 views

When I want to import photos from an external hard drive through the "Add" option, it doesn't allow me, previous versions did allow it. Using Add is part of my workflow.

    This topic has been closed for replies.
    Correct answer Ian Lyons

    Please see https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413. as it provides details on how to give LrC full access to drives.

    3 replies

    M
    marccoular
    Participant
    March 7, 2023

    Same here with Mac Os Ventura and LR Classic 12.2.

    I already granted all the acces to Lightroom according the tutuorial below but the ADD option is still not allowed.

    johnrellis
    johnrellis
    Legend
    March 8, 2023

    [This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

     

    "I already granted all the acces to Lightroom according the tutuorial below but the ADD option is still not allowed."

     

    It may be that Mac OS 13 is reporting the incorrect device type to LR. To see what Mac OS is reporting:

     

    a. Start the Disk Utility app.

     

    b. In the left column, find one of the problem external drives and note the exact volume name, e.g.

     

    c. Start the Terminal app.

     

    d. Type this command:

     

    diskutil info "Miscellaneous2"

     

    replacing "Miscellaneous2" with the exact name of the volume from step b, with the exact case, including any spaces in the name and the double quotes.

     

    e. Copy and paste the entire ouptut here.

     

    (The Disk Utility's Get Info command doesn't provide all the required information, so don't bother doing that.)

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    El MauAuthor
    Participant
    May 27, 2023

    When I want to import photos from an external hard drive through the "Add" option, it doesn't allow me, previous versions did allow it. Using Add is part of my workflow. 

    I had the same problem and I solved it, but now with the 12.3 update, the problem has returned

    https://community.adobe.com/t5/lightroom-classic-discussions/add-option-not-working-on-import/m-p/13633641#M313645

    Ian Lyons
    Community Expert
    Ian LyonsCommunity ExpertCorrect answer
    Community Expert
    January 24, 2023

    Please see https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413. as it provides details on how to give LrC full access to drives.

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      El MauAuthor
      Participant
      January 31, 2023

      Thanks. Perfect.

      GoldingD
      GoldingD
      Legend
      January 24, 2023

      Wondering if a recent MACOS update caused the MACOS to see that external SSD as removable media, like a SD card. If so, LrC will not allow ADD. I think other members have had this issue, but not sure if MACOS or Windows or both.

       

      Fairly sure, for MACOS this occurs under MACOS Ventura. (not for all SSD)

       

      And it might have been fixed in a LrC update, what is your LrC version?

       

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        El MauAuthor
        Participant
        January 24, 2023

        Ventura

         

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