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DrArtie K-CRESLI
Inspiring
March 12, 2018
Answered

an internal error occurred: ?:0: attempt to index a nil value

  • March 12, 2018
  • 25 replies
  • 48626 views

Yesterday and today, when deleting rejected files from my disk, I've received the following error: "an internal error occurred: ?:0: attempt to index a nil value."  What's going on?  This catalog seems OK, Lightroom CC Classic is working, but this is a new twist. What causes this, and what can I do to fix it? I'd rather not do anything that will destabilize my catalog, it's got 13 years of photos and data for a long term research project on harbor seals. Suggestions please!

    This topic has been closed for replies.
    Correct answer tomtel49

    Since no answer exist for this issue and I have encountered the same error while creating a new "Folder" and "Gallery" in Lightroom Publishing services - only to encounter this error.

    I did find a FIX -

    * - Edit settings for the Plug In (Assuming this is the item that is having the issue - for me it was)

    * - Under the Publishing and Syncing panel make sure "Sync Photos" is check and then click on the "Sync Now" button.

    This fixed all for me and all is working as should be now.  After doing this, I no longer get the error, and can upload images to my site.

    Hope this helps.

    25 replies

    Show previous replies
    aMemoryCaptured
    aMemoryCaptured
    Participant
    May 14, 2018

    These are the errors I am getting.  There is one photo that is completely blank.  I can't delete it, remove it or anything.

    T
    The Foxy Photographer
    Participant
    May 20, 2018

    Hi Everyone i have the same problem please can Adobe advice me as well when fixed pleaase

    @

    johnrellis
    johnrellis
    Legend
    May 20, 2018

    i have the same problem please can Adobe advice me as well when fixed pleaase

    As already described above, view the bug report and click Me Too and Follow in the upper-right corner. You'll then be notified when the bug's status changes.

    jawczan
    jawczan
    Participant
    May 8, 2018

    I have this problem too almost every time when I delete photo from the lightroom.

    I have Lightroom Classic CC 7.3.1 release and Camera Raw 10.3

    No other plugins.

    Tnx

      johnrellis
      johnrellis
      Legend
      May 9, 2018

      A number of people have reported this problem recently. Please add details of your issue to this bug report in the official Adobe feedback forum: Lightroom Classic: "An internal error has occurred: ?:0: attempt to index a nil value" | Photoshop Family Customer Commu… . Be sure to click Me Too and Follow in the upper-right corner. This will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

      johnrellis
      johnrellis
      Legend
      November 16, 2022

      I have the problem trying to publish using the latest SmugMug Plug-in that has worked for years. I run the latest LR CC V12.0.1 and the latest Smugmug plugin. I can export but not publish.


      @hofde01, you've posted in a old thread whose original topic involved a different error message. Please start a new thread, including:

       

      1. A precise description of the steps that your taking

       

      2. Screenshots of the error messages. 

       

      3. Do the menu command Help > System and copy/paste the output into your post.

      ItWasNotMe
      ItWasNotMe
      Known Participant
      May 1, 2018

      This happens intermittently for me as well, but only if I try deleting something while a publish service is running at the same time

      J
      johnm81501975
      Participant
      May 1, 2018

      I have the same problem. I need to weed about 3000 pictures out of 33000 but I'm reduced to doing it 50 pictures at a time otherwise LR hangs and I get the 'internal error' message.

      Sahil.Chawla
      Community Manager
      Sahil.ChawlaCommunity Manager
      Community Manager
      March 13, 2018

      Hi DrArtie,

      That's definitely what should not be happening, let us help make it right. Could you please let us know which exact version of Lightroom Classic CC are you using? Note: You can find that out by going to Help > System info

      Also, are you using any 3rd party plugins in Lightroom?

      Could you try resetting the preferences of Lightroom and let us know if it helps?
      How to set Lightroom Classic CC preferences

      Regards,

      Sahil

      D
      DrArtie K-CRESLIAuthor
      Inspiring
      March 13, 2018

      Lightroom CC Classic 7.2; yes am using 3rd party plugins (have been for ages).

      I reset the catalog preferences and they issue remains. I just tested another 2 catalogs and the same error message appears after deleting a rejected photo.

      Deleting a photo directly doesn't cause the problem.

      Come on Adobe Lightroom folks, please fix this bug on your end.  There are far too many of us experiencing this kind of error. I have decades of my whale research and seal research photos stored in these catalogs and I need to be sure that the catalogs will remain stable. What can be done to fix this error?

      I thank you for your initial attempt to help and await a timely response

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