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PDTL - Trevor Latham
New Participant
January 1, 2025
Question

BAD INDEX OFFSET ARRAY pop up when I try to run lightroom classic book module

  • January 1, 2025
  • 1 reply
  • 1715 views

I am getting a pop up with bad index offset array with only option to press OK, book module does not run after that.  It works fine on both my other windows 11 laptop and MacBook?

 

[moved from bugs to discussions according to the community rules - Mod.]

1 reply

F. McLion
F. McLion
Community Expert
January 1, 2025

Please try if it helps to reset the preferences:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

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PDTL - Trevor LathamAuthor
New Participant
January 5, 2025

Thank you for your reply and apologies for the delay in responding.

 

OK so I tried reset preference and still I get the error.  I have also done a complete clean and reinstall of the entire suite using the adobe cleaner tool and it still did not solve it.

 

But....a temporary work around is if I sign out of my windows user account and back in it then works.   So my suspicion is the error is OS related but I would still like to find a solution.

    P
    pogia business
    New Participant
    April 10, 2025

    Good morning, I got the same problem the exact moment i installed drive for pc (google drive desktop) to facilitate my work with clients videos, I rerun the pc and made sure drive was "off" and it worked, opened it again and closed premiere, same bad index problem so if you have it on your pc try uninstalling it, hope this helps

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