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michaelb16745421
New Participant
June 26, 2025
Answered

Black block appears when using dehaze in masks

  • June 26, 2025
  • 2 replies
  • 243 views

When in masks if I use the dehaze slider this creates a black block. See attached pic. When exporting the black block is embedded in the file. Any solutions?

Correct answer michaelb16745421

Hi, Thanks for all your feedback. First thing I tried was shut down & restart and that solved the problem. But this has happened a few times previously on other files so I'll note your advice for the next time

2 replies

Ian Lyons
Community Expert
Community Expert
June 26, 2025

What happens when you delete Mask 2?

AxelMatt
Community Expert
Community Expert
June 26, 2025

First try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Iff this doesn't help, you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If his already doesn't help, check if your system is up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver? If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
michaelb16745421
michaelb16745421AuthorCorrect answer
New Participant
June 28, 2025

Hi, Thanks for all your feedback. First thing I tried was shut down & restart and that solved the problem. But this has happened a few times previously on other files so I'll note your advice for the next time