Skip to main content
Known Participant
July 2, 2020
Question

C:\ files and folders requirement

  • July 2, 2020
  • 11 replies
  • 2373 views

This pertains to LR Classic on a PC:

I have all of my LR images and catalog folders and files on a seperate fast SSD (not on the OC drive); but I remember that at some point there were Adobe folders and files on the C:\ drive.  Somewhere along the way the folder that were assocaiated with my catalogs and image folder structure and preferences have gone missing or have lost their association with my LR files and folders.

 

I trying to reslove these problems, I did a full uninstall including using Adobe's clean up tool.  Then did a full new insatllation if the CC, LR, PS and Bridge applicaton.  That did not resolve the issues.

 

Additionally: and this may actually be a totally seperate issue:)  I'm finding that CC Desktop, LR, PS, and Bridge now require me to log in every time I start any of them.  FWIW: I do not leave my PC on all of the time.  I'm wondering if Adobe products log me out of all  my application rather than storing my preferences and login date on my local machine.

This topic has been closed for replies.

11 replies

GoldingD
Brainiac
July 7, 2020
Known Participant
July 8, 2020

Well it turns out that running as Admin did not resolve the issues.  😞  I've done pretty much every suggestion including the most recent one to sign out of all apps and the CC Desktop and then re-sign in.  It did seem to trigger something in the Java Server that ran and showed as using my entire Internet connection bandwidth for quite some time; but, doing a restart once again; produced the same account re-login process.  This is agrivating.

Howard H.

GoldingD
Brainiac
July 8, 2020

Time to get in touch with Adobe.

 

GoldingD
Brainiac
July 7, 2020

Looking back in the various postings in your discussion. I see and remeber that the criticle component that Adobe Creative Cloud Desktop App is.

 

But, one issue nit brought up.

 

Sometimes account issues may occur, now this is an account issue involving accreditation if the applications, and sometimes connectivity hick-ups. But this little bit should be probably tried anyhow

 

Bring up your copy of Adobe Creative Cloud Desktop App, I assume you are signed in. Sign out, then sign back in. Watch fir any notices appearing. This deactivates, then activates the applications. Do not do this without internet access.

 

https://helpx.adobe.com/lightroom-cc/kb/known-issues.html

 

Known Participant
July 7, 2020

David and All,

 

I believe that I may have found the solution to both problems.

In experimenting and checking settings; I discovered that: when launching the Adobe apps from the shortcuts in the Taskbar, I was not set to "Run as Administrator".  Upon changing that setting, when I now start the apps from the taskbar shortcut; each app starts without requesting that I log in again.

 

What I'm guessing had happened was, that when Adobe did the big major update, they set a flag somewhere in the installation module to set the user flag to not work as a not administrator (probably for security reasons).  While I have no other explaination for this and do not know how or why this works this way, at this point it seems to work.

 

Hope you helpful community people will find that helpful in your bag of tricks.

Howard H.

Brainiac
July 7, 2020

"What I'm guessing had happened was, that when Adobe did the big major update, they set a flag somewhere in the installation module to set the user flag to not work as a not administrator"

 

No one else reports this happening. Hard to imagine that Adobe did this, but its happening to one person and not most of the others.

Known Participant
July 7, 2020

Hey All,

I believe that I may have found the solution to both problems.

In experimenting and checking settings; I discovered that: when launching the Adobe apps from the shortcuts in the Taskbar, I was not set to "Run as Administrator".  Upon changing that setting, when I now start the apps from the taskbar shortcut; each app starts without requesting that I log in again.

 

What I'm guessing had happened was, that when Adobe did the big major update, they set a flag somewhere in the installation module to set the user flag to not work as a not administrator (probably for security reasons).  While I have no other explaination for this and do not know how or why this works this way, at this point it seems to work.

 

Hope you helpful community people will find that helpful in your bag of tricks.

Howard H.

GoldingD
Brainiac
July 7, 2020

Then you have some issue with your normal account. Should not have to run as administrator.

 

GoldingD
Brainiac
July 4, 2020

P.S

 

About backups

 

Backing the catalog up at exit only backups the catalog. The catalog is a database, it does not include the photos.

 

You need to backup photos separately

 

Do not place backups on the same drive as the files being backed up. That drive dies, both your work and the backups die. Hard drives die. Backup.

 

 

GoldingD
Brainiac
July 4, 2020

The program goes on the C drive. You do not need to worry exactly where each and every bit of code goes, the Adobe Creative Cloud Desktop App, that is used to install LrC, puts everything in the correct location (actually an ini file probably gets read, and followed)

 

Some of that can be found in the following somewhat dated link:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations---lightroom-6.html

and

https://www.lightroomqueen.com/lightroom-classic-file-locations/

 

Moving on, the catalog can be placed wherever you want it, some points:

 

  • It can be on any hard drive, internal or external
  • It can benefit by being installed on to a faster hard drive
  • The drive you place it on needs to have at least 20% free space, once the catalog is created, or edited.
  • It should not be placed on network storage like a NAS (problematic)

 

The Camera RAW CACHE can be located wherever you want it, some points:

 

  • Camera RAW CACHE can be located on any hard drive
  • Do not locate ion a NAS
  • It can benefit from a faster hard drive
  • Normally the Camera RAW CACHE is purged at LrC closure (hmm, proof?)
  • Try to avoid placing it on the same hard drive as your OS Paging file (competition for read/wrights)

 

Your photos can be on any hard drive. Some points:

 

  •  Your Photos can be on a NAS
  • Your photos can be on a network volume
  • Using a faster hard drive has no benefit
  • If using Smart Previews, the photos can be off line, untill you go to 1:1, and untill you export them. But this is not the norm.

 

More on presets (including location):

https://blog.thomasfitzgeraldphotography.com/blog/2018/4/managing-lightroom-presets-in-lightroom-classic-73-or-later

and

https://www.phototraces.com/lightroom-tutorials/where-lightroom-presets-stored/

 

 

 

 

ManiacJoe
Inspiring
July 4, 2020

Building on David's answer, the presets and profiles and other configuration files are often located deep in the "user data" folders of your Windows profile. It is good to know where these are for the purpose of creating backups. However, trying to move them elsewhere is a bad idea. See this link for the mentions of file locations:

https://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

 

GoldingD
Brainiac
July 2, 2020

If you cannot remember where your LrC catalog was, search the hard drives for .lrcat files

 

Known Participant
July 4, 2020

I do know where my actual LrC catalogs and photos are located.

 

LcR .exe file is on the C:\Program Files\Adobe Lightroom Classic\ drive folder and I run my LcR catalog and images from that external SSD drive.

 

As I've said, my real issue is the I need to know what Adobe folders and files MUST be located on the C:\ Drive.

Just Shoot Me
Brainiac
July 4, 2020

Quote:

 I need to know what Adobe folders and files MUST be located on the C:\ Drive.

End Quote:

Why exactly do you need to know this??? For what purpose???

 

To my knowledge no list of which folders get created or where and what files gets placed in those folder has been compiled.

 

Just Shoot Me
Brainiac
July 2, 2020

Although you can somewhat install all Adobe programs to some other drive than C the one porogram you can't install any other place is the CC Desktop App.

Also no matter where you install the other Adobe program some parts of them and other Adobe folder and files still get installed to the C drive.

If you somehow Moved those folder and file that is your problem.

 

I suggest you use the Cleaner tool to Remove Everything Adobe and als manually delete whatever folders and files you moved off the C drive (if you did that) then install the CC desktop app and then make the change in the CC app preferences to install the other program to whatever drive you want and then Leave Everything as it is by Default.

Known Participant
July 3, 2020

I refer you to my second paragrah regarding having uninstalled, ran Adobe Cleaner, and re-installed from scratch.

 

My question really revolves around what Named Folders should reside and where on the C:\ drive.

Just Shoot Me
Brainiac
July 4, 2020

The installer program decides what folder names and where they are on you C drive for each Adobe program you install.

Mostly they are in your Username folder AppData and also in Program File\Common files. Also something might get placed in your Documents folder.

GoldingD
Brainiac
July 2, 2020

Second up, Adobe Creative Cloud Desktop App.

https://www.adobe.com/creativecloud/desktop-app.html

 

If you purchased a subscription plan, perhaps  the Photography Plan. Then you are no longer running the old stand alone applications.

 

The old stand alone applications used an install utility.

 

The subscription plan applications use the Adobe Creative Cloud Desktop App to accomplish the following (at least)

 

  • Install the applications like PS, LR, LrC, Bridge, Camera RAW (for PS), and others
  • Authenticate your rights to using the applications (i.e. subscription paid for)
  • Activate the applications
  • Update the applications
  • Uninstall the applications (one way)
  • Deactivate the applications
  • Verify your subscription status (about every 90 days)

 

Now, you should be signing in via the Adobe Creative Cloud Desktop App. Normally, you do not want to sign out. If you sign out, then the applications get deactivated on that computer (and you would need to sign back in, or login ) So, do not sign out. (one reason to sign out is a diagnostic, if you are having accreditation issues, sign out, sign in, cross fingers)

 

Do not sign out if you are going to be without Internet, for example going on a trip. If you are signed in, and you loose the Internet, not a problem (unlessthat is for like 90 days)

 

Known Participant
July 3, 2020

My subscription is the full CC and has been for quite a number of years.  It currently runs until 2023.

 

I refer you to my second paragrah regarding having uninstalled, ran Adobe Cleaner, and re-installed from scratch.

 

I never sign out; but, suspect that when we shut down our system each day; Adobe must do some sort of Automatic Logout without storing the account information on our local PC.  I've noticed that sometimes I have sessions shown in my account from several days ago.  So, I do close those.