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christophk73625867
Participating Frequently
July 20, 2017
Answered

Camera Raw doesn't update in LR

  • July 20, 2017
  • 1 reply
  • 5635 views

Ok,

I have trouble opening RAW files from my Nikon D5.

I have a new MacBook, so system and everything is "fresh"

MacOSX: 10.12.5

Here are my exact steps:

1. installed Application Manager

2. downloaded Photoshop (he downloaded automatically Camera Raw and put it in the applications)

3. downloaded Bridge

4. downloaded Lightroom


now, in Photoshop and Bridge everything worked fine, but LR always says "cant regognize Raw", so I checked and my LR says "CameraRaw 9.0"

(I didnt check what Bridge or Photoshop were saying). So then:

5. downloaded CameraRaw 9.10

-> cant open image in LR, because it still says "9.0". PS & Bridge: "9.10"

6. deinstalled just LR

now PS & Bridge say "no CameraRaw installed" (wtf?!?)

7. downloaded LR again, restarted

8. installed CameraRaw 9.10, restarted

9. still everything like before:

LR says CameraRaw 9.0

PS & Bridge: 9.10

When I'm trying to import a file, he says "cant regognize Raw". Below it says "search for Update" but when I click on it he always says "version-check not successful because either you dont have internet or the update-servers are not available." (I'm paraphrasing)

HELP!!!

This topic has been closed for replies.
Correct answer John Waller

Cameras supported by Camera Raw

The Nikon D5 was first supported by Camera Raw 9.5 and Lightroom 6.5 (or CC 2015.5 if you have the Cloud version).

Camera Raw is only used by Photoshop and Bridge.

Lightroom does not use Camera Raw. The features of Camera Raw are built into the core program code of Lightroom. So if you update to Lightroom 6.5 you have all the features and camera support of Camera Raw 9.5.

The latest version of Lightroom is 6.12 (or CC 2015.12).

Keep your Lightroom version up to date

So update Camera Raw to 9.12 for Photoshop and Bridge. Update Lightroom to 6.12 (or CC 2015.12) and you'll be able to open Raw files from the D5.

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
July 20, 2017

Cameras supported by Camera Raw

The Nikon D5 was first supported by Camera Raw 9.5 and Lightroom 6.5 (or CC 2015.5 if you have the Cloud version).

Camera Raw is only used by Photoshop and Bridge.

Lightroom does not use Camera Raw. The features of Camera Raw are built into the core program code of Lightroom. So if you update to Lightroom 6.5 you have all the features and camera support of Camera Raw 9.5.

The latest version of Lightroom is 6.12 (or CC 2015.12).

Keep your Lightroom version up to date

So update Camera Raw to 9.12 for Photoshop and Bridge. Update Lightroom to 6.12 (or CC 2015.12) and you'll be able to open Raw files from the D5.

C
christophk73625867Author
Participating Frequently
July 20, 2017

thanks for the quick answer and clarification!

I checked in Help - System and it says:

Version von Lightroom:  CC 2015 [1014445]

Lizenz: Creative Cloud

Betriebssystem: Mac OS 10

Version: 10.12 [5]

So you are saying I should switch from "Light CC 2015" to "Lightroom 6"?

JP Hess
JP Hess
Inspiring
July 20, 2017

Not at all. You are still running on the initial installation of Lightroom CC 2015. You need to update to Lightroom CC 2015.10 .2. That update was released just yesterday. There have been a number of updates that have been released since the installation that you are currently running on your computer.

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