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ireneb57579486
ireneb57579486
New Participant
July 24, 2020
Question

Cannot import an image into LR classic : error occurred (1)

  • July 24, 2020
  • 4 replies
  • 1547 views

Had .tiff files in a folder on my desktop.  Imported them into PS to work on them.  Exported the final image to folder.  Tried to import the image to LR but received the following message.  Some import operations were not performed. An unknown error occured.(1)

 

This all worked yesterday and is not working today.  Both LR and PS are up to date.

What can I do?  What is error (1)?

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

This topic has been closed for replies.

4 replies

GoldingD
GoldingD
Brainiac
July 24, 2020
What is error (1)?

 

please share a screen shot of the error. I suspect (1) refers to one file failed, as in one photo could not be imported.

 

B
beatas15207664
Participating Frequently
May 8, 2022

I have also this problem. First time. 

 

 

 

Lightroom Classic version: 11.3.1 [ 202204181225-f90ebff5 ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 12
Version: 12.4.0 [21F5071b]
Application architecture: x64
Logical processor count: 8
Processor speed: 4,2GHz
SqLite Version: 3.36.0
Built-in memory: 32 768,0 MB
Real memory available to Lightroom: 32 768,0 MB
Real memory used by Lightroom: 1 822,1 MB (5,5%)
Virtual memory used by Lightroom: 39 040,7 MB
Memory cache size: 0,0MB
Internal Camera Raw version: 14.3 [ 1072 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1MB / 16383MB (0%)
Camera Raw real memory: 5MB / 32768MB (0%)
Displays: 1) 5120x2880, 2) 1920x1080

Graphics Processor Info:
Metal: AMD Radeon Pro 580

 

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/beatasiewicz/Pictures/Lightroom/galeria/galeria.lrcat
Settings Folder: /Users/beatasiewicz/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Facebook
4) Flickr
5) HDR Efex Pro 2
6) Nikon Tether Plugin
7) PicDrop FTP Upload

Config.lua flags: None

JohanElzenga
JohanElzenga
Community Expert
May 8, 2022

I think Adobe should add this as a ‘sticky’ message at the top of this forum, because it is by far the most frequently asked and answered question. Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox.

 

 

-- Johan W. Elzenga
D
dj_paige
Brainiac
July 24, 2020

Is that the exact complete word-for-word error message?

 

Error (1) usually means taht one file could not be imported. This can happen because either the file is not in a format that Lightroom Classic understands, or it means that the file has been corrupted somehow.

GoldingD
GoldingD
Brainiac
July 24, 2020

Inquiry.

 

The original photo. The one you brought into PS. Did you not first import it into LrC?

 

If not, why not.

 

LrC is basically a Data Access Management program (DAM),  a database with a GUI interface, an internal RAW converter, and post processing tools. Normal usage is to catalog your photos, and then edit them. Normally when you want to bring up PS, you bring it up via LrC as in Edit in Photoshop.

 

 

just saying.

 

Please do not bring up Bridge, one would wonder why LrC if you mannage via Bridge. crossing my fingers.

 

 

GoldingD
GoldingD
Brainiac
July 24, 2020

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

 

 

 

 

 

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