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Participant
November 14, 2024
Question

connect to lightroom classic

  • November 14, 2024
  • 4 replies
  • 342 views

I have a Sony A7 R5 camera and I have not been able to connect it to Lightroom Classic. I have many problems. It does not connect. I have changed the cable. I have reinstalled the software. I do not know what to do.

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    4 replies

    JohanElzenga
    Community Expert
    Community Expert
    November 14, 2024

    This may sound like a strange solution, but I found it in some old thread elsewhere and it worked for me when my Sony A7R V suddenly did not appear when connected: remove the battery from the camera for about 15 minutes. Then try again.

     

    -- Johan W. Elzenga
    AxelMatt
    Community Expert
    Community Expert
    November 14, 2024

    You need Lightroom Classic 12.1 to support the RAW files

    Cameras supported by Camera Raw

     

    and 13.3 for tethering support.

    A list of cameras that can be tethered to Lightroom Classic

     

    Which LR version do you have installed?

    Which operationg system do you use?

    Do you tried to reset tje LR preferences to the default settings?

    Do you see the camera in the operating system if it's connected? 

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    Rob_Cullen
    Community Expert
    Community Expert
    November 14, 2024

    I do not see that (new?) camera in the supported list. And what version number of Lr-Classic are you running.

    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

    You may have to wait for the next upgrade of Lr-Classic for raw file compatibility.

    Until then shoot in both raw & jpg- you should be able to import and view the jpgs in the meantime.

     

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
    Peru Bob
    Community Expert
    Community Expert
    November 14, 2024

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to theLR Classic forum so that proper help can be offered.

    Scroll down here to see a list of the forums:
    https://community.adobe.com/