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Known Participant
December 20, 2023
Question

Custom Keyboard Shortcuts Not Working

  • December 20, 2023
  • 1 reply
  • 2533 views

I set up a custom keyboard shortcut which shows correctly within the LR Classic menu (see screenshot) and works correctly if you mouse click to the item on the menu, but doesn't work as a keyboard shortcut. It behaves as if the ctrl key isn't working (which it clearly is because I used it to define the keyboard shortcut).  

If it isn't obvious from the screenshots, I set ctrl+9 to set the colour label to Purple and ctrl+0 to set the color label to none. 

A bug? Or am I doing something wrong?

Lightroom Classic 13.1

Mac Monterey 12.7.2

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1 reply

johnrellis
Legend
December 20, 2023

Instead of "Photo->Set Color Label->Purple" in App Shortcuts, use "Purple".  The hierarchical naming of menu commands was introduced into System Settings a couple years ago, I think, and LR isn't compatible with it.

Known Participant
December 20, 2023

I tried that the first time and I had the same result.

Also, "Purple" applies to more than one shortcut: Photo>Set color label; and Library>Filter by colour label. So its not to clear (to Lightroom) which one the shortcut relates to.

Known Participant
December 21, 2023

I don't know what accounts for the difference between our two situations.

 

Are you typing 9 on the top row of keys or on the numeric keypad?

Are you on a US English keyboard or a different language keyboard?

In which language are you running Mac OS?

 

Unfortunately, Adobe likely won't pay any attention to problems with changing keyboard shortcuts.


Are you typing 9 on the top row of keys or on the numeric keypad? 

It's one of the smaller Apple Bluetooth keyboards with no number pad - so just the top row numbers

 

Are you on a US English keyboard or a different language keyboard?

British English 

 

In which language are you running Mac OS?

British English