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Victoria Bampton LR Queen
Community Expert
Community Expert
December 18, 2012
Question

Experiencing performance related issues in Lightroom 4.3 or later

  • December 18, 2012
  • 22 replies
  • 33294 views

Since the original Experiencing performance related issues in Lightroom 4.x thread is now a whopping 43 pages long, and many of the original 4.0-4.2 performance issues have since been resolved, it's impossible to figure out who is still having problems, and what they can try.  I'm therefore locking that thread to new posts, and putting a link to this one. 

If you're having problems in 4.0 - 4.2, please update to 4.3.  Here are the links: Windows - Mac  You may also be interested in these Performance Hints, many of which were gathered from the long thread.

If you're still having problems with 4.3, please then go ahead and post below.  Don't forget to include details such as your system specs (OS, processor, RAM, graphics card, etc), camera model and whether you shoot raw or JPEG, and what specifically you're finding slow (and ideally some timings on how slow).  It's also useful to include notes of things you've tried to fix it.,

    This topic has been closed for replies.

    22 replies

    Participant
    December 31, 2012

    No one else seems to have reported an issue with Keywording in the Libarary module, so here it is: It's also painfully slow!

    I recently upgraded from LR3 directly to LR4.3 and brought my catalog along for the ride. I use plenty of keywords to keep my photos oragnised, but it's a painfully slow process in LR4.3. The exact steps the cause the slowness are:

    1) Select a photo or multiple photos

    2) Enter a single of multiple keywords in the Keywords Tags box

    3) Click away from the photos for the keyword to be applied

    4) The Keywords Tags box changes to "working..." and it takes 4-5 seconds (for 1 photo with 1 keyword) up to 15-20 seconds (for multiple photos with multiple keywords).

    My system is a 15" Macbook Pro, 2.66 GHZ Core 2 Duo with 8 GB of RAM running OS X (10.8.2)

    Rikk Flohr: Inactive
    Participating Frequently
    December 31, 2012

    Do you have Automatically Write Changes into  XMP enabled? (Catalog Settings>Metadata tab)

    Participant
    January 1, 2013

    I do. I've turned that off now. Performance does seem to be somewhat better. Thank you!

    What is the impact of this change? When does metadata get written now?

    Participating Frequently
    December 29, 2012

    Working on Windows 7 with 16 gigs of RAM, dual monitor, quad processor, Nvidia Quadro 600. Ever since LR 4 was released, I experience total system crashes every time I work in LR. Experience the most frequemt number of crashes when I am sorting and assigning ratings. This is TOTALLY frustrating. While I love the develop module in LR 4, the frustration is not worth it. Please help!!! Thanks much.

    Participant
    December 27, 2012

    MacBook Pro Retina 15", Core i7, 16GBs Memory, etc. OS X 10.8.2 set to the far right "More Space" in Displays in System Preferences (not sure exactly what resolution that is).  Nikon D7000 shooting RAW.

    After updating to 4.3, it's been the slowest, laggiest piece of software I've ever used on this laptop.  Switching between photos hangs and makes the beachball appear for several seconds; adjustments sliders in Develop mode take ages to show the adjustments.  That's all I've noticed so far, but those are the only two things I regularly use in LR.  Debating downgrading back to 4.2 because 4.3 makes me not want to edit anything.

    December 26, 2012

    MacBook Pro 15" early 2011 quad i7 with 16GB running OSX 10.8.2. Camera Nikon D7000 shooting RAW.

    LR 4.3 preview updates are extremely latent and changes to develop sliders incurs lag. In some cases, the preview is soft and I have to manually regenerate the preview to correct it. Switching between photos incurs wait time. The spinning ball appears frequently. Often, the sliders cease becoming highlighted when I hover the mouse pointer over them.

    LR 4.2 ran smoothly, though it also had the slider-highlighting problem every now and again. But in 4.3, it occurs more often.

    Participant
    December 20, 2012

    Hi Victoria,

    I have a 1-year-old HP with the following specs : Intel Core i7-2600, 8 Go RAM, 3,4 GHz. When upgraded to LR 4.0, it was quite awful to work and had to restart LR every 15min. Upgrades to 4.1 and 4.2 didn't help.

    "Providently" my 15 month-old son played with my computer power switch and I ended up with my Windows Session not starting anymore. I then reinstalled Windows (and then LR), and then magic, LR was working SO fast! So the problem was either Windows 7 or the communication between Windows 7 and LR, some kind of corrupt file or something like that.

    Now I just upgraded to LR 4.3 and it sadly seems to be slower. I haven't had heavy editing to do since the update, but I did some printing and, OMG, it is so slow...

    Do you think the problem could be related at the Windows / LR level ?

    Otherwise I've been using LR for more than 3 years now and the job the team has done is just great, congratulations!

    Thanks for your help,

    Arnaud

    Participating Frequently
    December 20, 2012

    I originally installed 4.1 (on both a Mac Intel Core 2 Duo 3.06 GHz with 12GB RAM and PC Core i7 with 12GB RAM), and had agonizingly long load times for both thumbnails and full sized images. Updating to the 4.3 RC on both of my machines fixed these problems. For my purposes, Lightroom functioned fast and flawlessly.

    Until the next day, when I was prompted to update to the 4.3 final release. I ran the update on my Mac and the performance problems from the original came back with an exciting new addition. Now, in addition to taking 2~3 seconds to load, I have an additional 3~4 seconds where it seems as though the detail settings are all set to minimum. The image is not pixellated, just slightly blurred. This loading delay does not change with the image size, it is constant. It also doesn't happen more than once on the same image... once an image has loaded, it will load quickly if I leave it and come back to it, unless I restart Lightroom, then I have to wait again.


    The other interesting thing about this update is that now, whenever Lightroom is open, the icon changes to what looks like a lo-res version. I tried re-installing 4.3. The first time I opened Lightroom the icon was normal, but upon subsequent openings it changed back to the picture below.

    Really, what I want is the Mac version of 4.3 RC, (since I foolishly deleted my installation file before I tested 4.3 final) but it has been taken down from the download site... and apparently everywhere else on the web. I have searched for several hours for a surviving 4.3 RC download or torrent, but it appears that they've all died.

    Fortunately I didn't update my PC, so I can still work.

    I hate to be the fellow who begs for links, but if anyone has a working link to a Mac 4.3 RC (oh, Holy Grail of download links), I would really appreciate it.

    December 21, 2012

    Exactly the same happened to me but in Win-7 64 bit.

    4.3 RC solved my problems, 4.3 resurrected them.

    derekfeldman wrote:

    I originally installed 4.1 (on both a Mac Intel Core 2 Duo 3.06 GHz with 12GB RAM and PC Core i7 with 12GB RAM), and had agonizingly long load times for both thumbnails and full sized images. Updating to the 4.3 RC on both of my machines fixed these problems. For my purposes, Lightroom functioned fast and flawlessly.

    Until the next day, when I was prompted to update to the 4.3 final release. I ran the update on my Mac and the performance problems from the original came back with an exciting new addition. Now, in addition to taking 2~3 seconds to load, I have an additional 3~4 seconds where it seems as though the detail settings are all set to minimum. The image is not pixellated, just slightly blurred. This loading delay does not change with the image size, it is constant. It also doesn't happen more than once on the same image... once an image has loaded, it will load quickly if I leave it and come back to it, unless I restart Lightroom, then I have to wait again.


    ...

    I hate to be the fellow who begs for links, but if anyone has a working link to a Mac 4.3 RC (oh, Holy Grail of download links), I would really appreciate it.

    D Fosse
    Community Expert
    Community Expert
    December 21, 2012

    This is getting interesting. That's four people so far, myself included, who experienced the same thing: 4.3 RC resolved all performance problems, 4.3 final returned them. The odds of this being mere coincidence are diminishing, although I suppose it still could be.

    So what happened between RC and final? Are the Lr engineers testing something, but decided to hold back full implementation a while longer? I hope so.

    Either way, it tells us that this thing can perform like any other software, it is not our machines that are underpowered.

    Participant
    December 19, 2012

    Lightroom 4.3 64-bit crash.

    Trying to import into Lightroom and have had at least a dozen crashes as soon as import is selected by using the import button or the drop down menu.  This crash occurs inside two different catalogs and a new catalog as well.  Have reinstalled upgrade in an attempt to repair and it continues to crash.   Develop module seems operational.

    Jim Wilde
    Community Expert
    Community Expert
    December 20, 2012

    There have been a few similar problems which have been resolved as Lightroom choking on an externally  connected device such as a smartphone or a printer that has an inbuilt card reader. Try disconnecting any external devices one by one to see if you can find one that's causing the problem with Lightroom.

    Participating Frequently
    December 19, 2012

    I had a silly performance problem in LR 4.3  - I found it to be a fair bit slower than 4.2 on my Dell XPS15 laptop.(6GB Ram, Windows 7 Home Premium 64 Bit Intel i7 2.2Ghz, LR4.3 64 Bit)

    I noticed the problem in displaying 1:1 in Develop or Compare and exporting to JPG.  I shoot raw files with a Sony A99.  On 4.2, this computer would rip through this kind of stuff without problem (5-8s to export a jpg from raw).  LR4.3 seems to take 45s-60s to perform a single jpg export.

    Interestingly, I tried the same .arw file and applied the 'Zeroed' LR preset and hey presto, it would export in 7s again.  I reverted to the applied custom settings and again, it slows to just over a minute.  I thought then that I had a setting that was giving LR4.3 a particularly hard time.  It turned out I had somehow synced a Grad Filter to all the photos in the set with no settings on the grad filter except "Moire 53" so it was basically invisible.   Removing this filter cured my performance issue.

    I presume Moire filters are very processor intensive.

    However, even with my silly moire setting removed, I looked at the windows performance monitor and it seems LR4.3 never goes about 50% processor use, even if left alone to run a big export (say 45 .arw files to jpg).  Is there a setting that could let LR loose with the full 100% processor use?

    D Fosse
    Community Expert
    Community Expert
    December 19, 2012

    Victoria Bampton wrote:

    Don't forget to include details such as your system specs

    Not to sound too negative, but people have been doing that since day one of 4.0, and still nothing even remotely resembling a pattern has emerged. Hardware-wise, it's just completely random. Yes, PV 2012 is CPU-intensive, but old single core laptops churn happily along while high-end octo-core workstations choke.

    I have two systems, one has performed well ever since 4.0, the other one (although older) has had problems in varying degrees with the different versions. Two things that helped were updating video card driver and swithing from LUT to matrix-based monitor profiles. Still, there is something odd going on, and those two things were clearly relieving symptoms but not curing the disease.

    Good machine: Core i5 750 (the only quad-core i5), Gigabyte UD3 mobo, H55 chipset, 16 GB DDR3. Win 7 pro 64-bit.

    Bad machine (old, but still performing as new): Core2Duo E6750, Asus P5K, P35 chipset, 8GB DDR2. Vista business 64-bit.

    Video card identical, ATI HD 5850, same driver version.

    Software installed identical, the two machines are kept synchronized at all times so that I can work on either. WITH ONE EXCEPTION: calibration software. Good machine Eizo EasyPix, bad machine Color Eyes Display Pro.

    ---

    I'll be replacing the Vista machine in a month or two, and when I do, I'll install Lightroom on a completely naked OS and test for each piece of software added. If time, I'd also like to do the same with the old machine before it's ditched, just out of curiosity.

    Inspiring
    December 19, 2012

    From: "twenty_one

    Software installed identical, the two machines are kept synchronized at

    all times so that I can work on either. WITH ONE EXCEPTION: calibration

    software. Good machine Eizo EasyPix, bad machine Color Eyes Display Pro.

    I seem to remember someone else with problems was using Color Eyes Display

    software. Have you tried uninstalling it and just using a simple sRGB

    profile as a test? Or using the Eizo software on both?

    Bob Frost

    D Fosse
    Community Expert
    Community Expert
    December 19, 2012

    bob frost wrote:

    I seem to remember someone else with problems was using Color Eyes Display

    software. Have you tried uninstalling it and just using a simple sRGB

    profile as a test? Or using the Eizo software on both?

    Yes, I read the same re ColorEyes a couple of days ago, which is what got me thinking. Up to now I haven't been all that worried since the machine is on its way out anyway.

    I know I should test this ASAP, but there's always some urgent work so I keep putting it off...it'll have to be plain old sRGB because the Eizo software won't work with those monitors. I'll see what I can find out. What's certain is that LUT vs matrix made a difference.

    Participant
    December 18, 2012

    I upgraded to Lightroom 4.3 this weekend and subsequently uploaded a batch of photos from my memory card. On the library screen (where the images are seen after import), all of the images turned out to be gray squares in the thumbnail grid. If I'm not mistaken, I changed the specs of the metadata so I could see where and when the photos were taken for my records but I cannot recall much of what else I did aside from upgrading from 4.2 to 4.3. I also removed Lightroom 4 and reinstalled it in the hope of getting this matter resolved. (I am not sure exactly what aspects of Lightroom should have been uninstalled and which ones should have stayed.)  The photos were taken with a Panasonic Lumix DMC FZ-150 camera, whose images worked fine with the previous version of Lightroom.

    I had earlier installed Adobe Photoshop Elements 11 along with Premiere Elements 11 and tried to use the former package, but that package was running a bit slow. I also tried to install some of my Nik Software packages (such as Nik Dfine and Silver Efex Pro 2), but those did not work because it was apparent that I did not have the latest upgrades.

    As of today, I still cannot see the thumbnail images on the screen or when they are enlarged to full size. However, if I open an image in the edit mode, that image will come up, albeit slowly. I was able to edit a group of photos that way, but I was reluctant to move them to Photoshop Elements as I was doing before I upgraded to Lightroom 4.3.

    I would appreciate your input on my problem. Thank you for your help.

    Participating Frequently
    December 18, 2012

    Thanks for new thread

    Neither 4.3rc or 4.3 have solved my problems re noise slider lag. It is a reall issue for me:

    Using the luminance and detail sliders are fine as long as neither hilight or shadow are adjusted. With either of these adjusted, the performance of the luminance slider drops to ~1 second between adjustment and render, this makes it much harder for me to find exact and satisfying balance points between noise amnd image detail.

    I do not accept that it is because of the complexity of the new raw engine because looking at the thread utilization shows veruy clearly that without shadow highlight, all cores are being used for noise adjustments but the opposite is true (less cores being used with less activity on those cores) when using noise sliders if shaodw/highlight = +/- anything. More work to do seems to translate to less CPU activity.

    Something in the program is clearly throttling CPU useage in this scenario. I have demonstrated it on 4 different hardware platforms and 3 different OSes. Its pretty bad that I have a hexacore 3930k, now overclocked to 4.5Ghz and it still spends most of its time twiddling its thumbs. I have also verified it with other users in other forums.

    I do turn off all sharpening and noise slider until I use them at the end. I have reduced the viewing window as much as will be allowed. I have also tried on a much smaller monitor.No difference.

    I posted the bug with Adobe but have no real idea if they noticed/read/cared.

    Sorry to be negative but I have thrown a lot of money and even more time at trying to fix this.

    Inspiring
    December 19, 2012

    From: "bmphotography

    Using the luminance and detail sliders are fine as long as neither hilight

    or shadow are adjusted. With either of these adjusted, the performance of

    the luminance slider drops to ~1 second between adjustment and render,

    this makes it much harder for me to find exact and satisfying balance

    points between noise amnd image detail.

    For a change, I can confirm this lag after adjusting the luminance slider.

    Never noticed it in practice, but it is there. Also using a 3930K.

    bob Frost