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KBStudiosInc
Inspiring
October 27, 2021
Question

Export Presets missing after upgrade

  • October 27, 2021
  • 7 replies
  • 2656 views

I just tried to Export a file I was working on when I realized all of my export options were gone and replaced with ones I had deleted in 2020.  So where did they go?

 

In addition, I deselected the remove old version but the update still deleted my 2021 verison on Lightroom Classic.  Photoshop, ACR, and Bridge all kept their older versions.  Only the Lightroom update deleted the older version.  So I stuck.

 

 

This topic has been closed for replies.

7 replies

Inspiring
November 15, 2023

Same problem here. Upgrading from v12 to v13 I lost all my plugins and my export settings. I have been able to install all my plugins but not the same luck with my export presets.

I guess another bad implementation of Lightroom classic. There are many of those and it is a real pain to deal with them and such a loss of time and energy.

JohanElzenga
Inspiring
November 15, 2023

You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction. 

 

If the issue is the same, we will merge you back into the appropriate location. 

 

Thank you!

-- Johan W. Elzenga
Participating Frequently
February 28, 2023

I just found out I lost my saved Keyword lists + Export templates + Watermarkings. It imported some old discarded presets, that I didn't want.

Earth Oliver
Braniac
November 12, 2021

My guess is this all has to do with the Store Presets with Catalog pref. For some bizarre reason, there are two totally different sets of Presets. One stored in the normal location and the other with the Catalog. If this pref happens to change, the user appears to lose all their presets! Personally, i think it's ridiculous to design the pref this way, but Adobe doesn't seem to understand how we use presets, so it's not surprising.

GoldingD
Braniac
November 12, 2021

What export presets were these?

 

KBStudiosInc
Inspiring
November 12, 2021

If you had read the thread you would have noticed that all the Export Presets I had created were deleted during the latest update of Lightroom Classic.

 

Guess you get one more Brownie point for posting.  Good for you.

GoldingD
Braniac
November 12, 2021

That is a useless answer. What I was getting at was:

  • Were the export presets for third party apps?
  • Were the presets ones you created?

 

That last bit, ones you created? In your original post, and your replys, you never stated

all the Export Presets I had created 

untill your last reply

Guess you get one more Brownie point for posting.  Good for you.

 https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/m-p/4788157#M13982

 

laurencep65736255
Participating Frequently
November 12, 2021

I had the same problem and can't find any folder containing my presets, I'm furious, so much time wasted to recreate all of them!

I also had a lot of bugs with actions on PS after updates.... It's annoying

KBStudiosInc
Inspiring
November 12, 2021

Yes it is annoying.

 

Seems we may be the few who use Export Presets as we the only ones complaining about this bug.

laurencep65736255
Participating Frequently
November 12, 2021

oh! and also my watermars disappeared!

the option "save my preferences" is always ticked so I didn't pay attention if it was this time....

GoldingD
Braniac
October 27, 2021

Did you have the option to store presets with catalog turned on?

 

KBStudiosInc
Inspiring
October 27, 2021

No

Smit K
Community Manager
Community Manager
October 27, 2021

Hi,

Lightroom Classic replacing older versions is expected as Lightroom Classic only supports to have one version installed on the machine.

 

When you say your export actions are gone, could you please describe if the Export Settings are gone or the Publish settings are gone?
Since, LrC 11.0 needs a catalog upgrade, please make sure you have upgraded the latest catalog only. Publish settings are tied to the catalog and not Lightroom Classic preferences.

Smit | Lightroom Team
KBStudiosInc
Inspiring
October 27, 2021

All the saved Export presets were removed and a much older version replaced them.  The older presets were from Lightroom Classic 2020 based upon their names.

 

As for the catalog upgrade, I only upgraded my 2021-1 catalog.  I chose to name the new one 2022-1-v11.  I tried reopening the 2021-1 catalog but had to upgrade it again.  This time I named it 2021-1-v11.  However, all the Export presets had been replaced by the same older versions too.   I don't use Publish so I have no settings there.

Earth Oliver
Braniac
October 27, 2021

when you installed v11, the CC app may have deleted previous Lr prefs, but you had the prefs of an older version still available so it used those? When you upgrade, there's an option to keep or remove prefs and it's set to delete by default...