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Brad291031124f56
Participating Frequently
March 30, 2023
Question

File access was denied message

  • March 30, 2023
  • 2 replies
  • 1642 views

Hello!  Recently I recieved "File access was denied" when I tried to edit a photo (all photos) in Lightroom 5.  I am running Windows 10.  I may have accidentally deleted something when I was trying to "clean up" my computer.  I've searched for answers but nothing has worked.  Help, please!

This topic has been closed for replies.

2 replies

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dj_paige
Brainiac
March 31, 2023

Please quote the entire unedit word-for-word error message (OR show us a screen capture of it)

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Brad291031124f56Author
Participating Frequently
March 31, 2023

 

B
Brad291031124f56Author
Participating Frequently
March 31, 2023

See all those ? marks in your folders, in the folders panel?

 

see: https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

 

 


Those are from old irrelevent and deleted files.  They are not ones that I'm trying to access.

Rob_Cullen
Rob_Cullen
Community Expert
March 31, 2023

In Lightroom- Take a screen-clip of  the report from MENU: Help > System Info... and insert in your reply.

Did you delete any image files?

Where are all your image files?

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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Brad291031124f56Author
Participating Frequently
March 31, 2023

I did not delete any image files.  The images are all stored on an external hard drive.  Thanks

GoldingD
GoldingD
Brainiac
March 31, 2023

I find it odd that your library path points to a backup folder. Is that the correct catalog? Normally people put backups in a folder named backups. Normally they do not place working files in a backup folder.

 

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