How to cancel synchronization

[Martin222023853966]

Hi, there are some images of a collection in LR Classic for upload but they are not final uploaded . Even if I log out with Adobe account and log in again, these images are still hanging in the sync. How can I cancel (not pause) the sync process?

[Tarun Saini]

Hi there,

We're sorry about the trouble with the synchronization issue.

You may try to pause sync in Lightroom Classic and quit the application and then log-in to your Lightroom web App i.e https://lightroom.adobe.com/ 

Go to All Photos and select all (check-mark top right – on thumbnails) and choose to delete on the blue menu at the top.

Quit the web browser and re-launch Lightroom Classic and then activate sync again – deactivate pause.

Let us know if that helps.

Regards,

Tarun