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robertc80284784
robertc80284784
Participant
March 18, 2017
Answered

Lightroom 6 Install/Serial number issue

  • March 18, 2017
  • 2 replies
  • 745 views

Purchased boxed Lightroom 6 and am having a problem finding the serial number. When I enter the redemption code it didn't show a serial number so I clicked download. This prompted me to download the Creative Cloud software. I don't want that, just the serial number. Where am I going wrong here? Would appreciate any input.

    This topic has been closed for replies.
    Correct answer John Waller

    Yes its a 24 digit number.

    All boxed software I have ever received from Adobe had the serial number on the sticker on the DVD sleeve.

    Try the tips here Find your serial number

    2 replies

    robertc80284784
    robertc80284784Author
    Participant
    March 18, 2017

    John, thanks for responding. I believe I read it's supposed to be a 24 digit only number, the only sticker on the sleeve has a 8 digit number only.

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    March 18, 2017

    Yes its a 24 digit number.

    All boxed software I have ever received from Adobe had the serial number on the sticker on the DVD sleeve.

    Try the tips here Find your serial number

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    March 18, 2017

    The serial number should be on a sticker attached to the sleeve which holds the DVD disc which you used to install Lightroom.

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