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Edward Corke
Edward Corke
New Participant
August 30, 2018
Answered

Lightroom 7.5 sync button not working

  • August 30, 2018
  • 1 reply
  • 2467 views

When I select multiple images and press the sync button nothing happens. Nor does the copy settings or previous button work.

Lightroom Classic version: 7.5 [ 1186149 ]

Help would be much appreciated, thanks.

This topic has been closed for replies.
Correct answer johnrellis

Lightroom Classic version: 7.5 [ 1186149 ]

License: Perpetual

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 6

Processor speed: 3.6 GHz

Built-in memory: 8134.6 MB


You've been struck by the nasty upgrade bug. LR Classic is only available through subscription, but you have a perpetual license. This usually happens because LR mistakenly upgraded your perpetually licensed LR 6 (or earlier) to LR Classic without requiring you to get a LR Creative Cloud subscription (where you pay monthly). Do you currently have a subscription?

If you currently don't have a subscription, you have two choices:

1. You can uninstall LR Classic and reinstall LR 6.  See here for how to save any work you've done in LR Classic: Lightroom Classic: Presets not working/ perpetual license glitch | Photoshop Family Customer Community

2. You can buy a subscription to LR CC.

1 reply

Akash Sharma
Akash Sharma
Brainiac
August 30, 2018

Hi EdwardCorke,

Sorry that the sync settings feature in Lightroom Classic CC is not working as expected.

Could you please provide us a screenshot of the edits you're trying to sync? Also, which image format in Lightroom are you working with? Are all these files of same format?

Take a look at this similar discussion and let us know if that helps: Sync Settings not working

Thanks,

Akash

Edward Corke
Edward CorkeAuthor
New Participant
August 30, 2018

I am using .CR2 file format (usually use .NEF and does not work either). All images in the catalogue are the same file format.

When I press the 'sync' button nothing happens. This is the same when I use the 'previous' button and 'paste settings' feature.

Thanks,

Ed

johnrellis
johnrellisCorrect answer
Brainiac
August 30, 2018

Lightroom Classic version: 7.5 [ 1186149 ]

License: Perpetual

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 6

Processor speed: 3.6 GHz

Built-in memory: 8134.6 MB


You've been struck by the nasty upgrade bug. LR Classic is only available through subscription, but you have a perpetual license. This usually happens because LR mistakenly upgraded your perpetually licensed LR 6 (or earlier) to LR Classic without requiring you to get a LR Creative Cloud subscription (where you pay monthly). Do you currently have a subscription?

If you currently don't have a subscription, you have two choices:

1. You can uninstall LR Classic and reinstall LR 6.  See here for how to save any work you've done in LR Classic: Lightroom Classic: Presets not working/ perpetual license glitch | Photoshop Family Customer Community

2. You can buy a subscription to LR CC.

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