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frustratedinwi
Participant
January 30, 2017
Answered

Lightroom CC Library Module no longer showing thumbnails or previews.

  • January 30, 2017
  • 1 reply
  • 4272 views

My computer shutdown unexpectedly while I was importing a massive number of Pics from a wedding.  All the pics that before the shutdown turned out fine, but when I went to finish importing the rest, Library would no longer show thumbnails or previews.  I can still see the images in the Develop module but no thumbnails.  Rebooted the computer several times and tried to import files from a different card but got the same results.  What can I do?

This topic has been closed for replies.
Correct answer Rob_Cullen

Looking at your screen-clip-

The current selected folder 20170128 (1211 photos) has the grey previews-

You should try first changing your default monitor profile to sRGB (as per link) to test if the current profile is corrupt.

https://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

Lightroom is very sensitive to the monitor profile in use, and may not show thumbnails when other programs will.

If no change, then try the steps to delete the Previews folder-

https://www.lightroomqueen.com/articles-page/lightroom-says-preview-cache-corrupted-fix/

I also note from your screen-clip you have many folders that Lightroom cannot find- indicated by the "?" on the folder names. These folders of images may be on an external drive not connected, or you have moved or renamed these folders with the operating system.

Missing Files and Folders video at-

Lightroom and Photoshop Tutorials, Tips and Training by Laura Shoe

1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
January 30, 2017

Can you show us a screen-clip with the library grid view and thumbnails no longer showing?

Your OS? What Lightroom Version Number? Importing how?

Answers before considering possibilities!

One possibility is that your "Previews" folder has become corrupted. A fix for this is to delete the Previews folder using the operating system.  Delete the folder  {  Your Catalog Name Previews.LRDATA }.  Caution: Do NOT delete the { xxxx.LRCAT } catalog file.)

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
    F
    frustratedinwiAuthor
    Participant
    January 30, 2017

    Windows 10.  LR CC 2015.8

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity ExpertCorrect answer
    Community Expert
    January 30, 2017

    Looking at your screen-clip-

    The current selected folder 20170128 (1211 photos) has the grey previews-

    You should try first changing your default monitor profile to sRGB (as per link) to test if the current profile is corrupt.

    https://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

    Lightroom is very sensitive to the monitor profile in use, and may not show thumbnails when other programs will.

    If no change, then try the steps to delete the Previews folder-

    https://www.lightroomqueen.com/articles-page/lightroom-says-preview-cache-corrupted-fix/

    I also note from your screen-clip you have many folders that Lightroom cannot find- indicated by the "?" on the folder names. These folders of images may be on an external drive not connected, or you have moved or renamed these folders with the operating system.

    Missing Files and Folders video at-

    Lightroom and Photoshop Tutorials, Tips and Training by Laura Shoe

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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