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Participant
July 14, 2018
Answered

Lightroom CC Presets Greyed Out

  • July 14, 2018
  • 2 replies
  • 8378 views

Hello,

I just added some purchased presets to Lightroom and now all of my presets are greyed out. The + is also greyed out and not functioning.

Any suggestions?

Laurie

This topic has been closed for replies.
Correct answer Ian Lyons

Are you using Lightroom Classic CC or Lightroom CC?

If 'Classic' then open 'System Info' and copy/paste first 6 or so lines from same into your reply. Also, make sure your presets are XMP rather lrtemplate and place them in:

Mac: Macintosh HD / Users / [your username] / Library / Application Support / Adobe / CameraRaw / Settings /

Windows: C: \ Users \ [your username] \ AppData \ Roaming \ Adobe \ CameraRaw \ Settings \

2 replies

Participating Frequently
April 24, 2019

LR 8.2.1 on Mac ... I do not see presets that come with the program. "+" greyed out. How can I get them back into the program. Thanks. Jack

Just Shoot Me
Legend
April 24, 2019

Jack613  wrote

LR 8.2.1 on Mac ... I do not see presets that come with the program. "+" greyed out. How can I get them back into the program. Thanks. Jack

You are positing in the discussion that is nearly a year old.

Please start your own discussion and give as much info as you can as to your exact problem.

Participating Frequently
April 24, 2019

In response to 'You have been mentioned by Just Shoot Me in Re:

Lightroom CC  Presets Greyed Out in Adobe Community;'

Do not reply to this message; send comments directly to

Post edited by Moderator to remove personal info.

Ian Lyons
Community Expert
Ian LyonsCommunity ExpertCorrect answer
Community Expert
July 14, 2018

Are you using Lightroom Classic CC or Lightroom CC?

If 'Classic' then open 'System Info' and copy/paste first 6 or so lines from same into your reply. Also, make sure your presets are XMP rather lrtemplate and place them in:

Mac: Macintosh HD / Users / [your username] / Library / Application Support / Adobe / CameraRaw / Settings /

Windows: C: \ Users \ [your username] \ AppData \ Roaming \ Adobe \ CameraRaw \ Settings \

Participant
July 14, 2018

I am using Lightroom CC. The files I added are lrtemplate the same as the ones I was using previously.

Feeling kinda stupid! They were not showing up as I did not have a photo open in Lightroom.

Thanks again for your help.

Laurie