Lightroom Classic 14.5.1 freezes while applying Denoise

Report · Oct 21, 2025

Lightroom Classic crashes now over the last 6 Days very often (most of the time) when i try to apply Denoise, then the progress Bar shows up and at some point of the process ( at different % of progress) it freezes my whole System mostly with a black screen, which then follows by a Automatic Restart of my Notebook.... ( Asus ROG Strix G15 Advantage with AMD 5900HX and AMD 6800 AMD Driver is Adrenalin 25.9.1 )

there were only 1 or 2 exceptions of this error when it freezed with a randomly colorful pixelated pattern with a parttime black screen saying: Your System ran into a Problem and needs to Restart, Stop code: Clock Watchdog Timeout (0x101)

I had no Problems over a long time with this system.

What I tried so far : a Inplace repair install of Windows 11, uninstalled and reinstalled the latest AMD GPU, CPU and Chipset Drivers the normal Way, but also with DDU.....uninstalled Asus Armoury Crate, i have latest BIOS and Bios Defaults,.... then sfc/ scannow, DISM , Windows Memory Tests, still the same......Also my Windows doesnt produce a Minidump, although it should because i checked and adjusted the Expanded System settings for doing it..... Disabled GPU Acceleration in Lightroom, it still happend,.... slowly im beginning to run out of Ideas...

Whatelse can i try now!!???

DX Diag Screenshot:

Here is the System info File from lightroom Classic:

Lightroom Classic-Version: 14.5.1 [ 202508231203-c2638d01 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 11 - Home Premium Edition
Version: 11.0.26200
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 16
Prozessorgeschwindigkeit: 3.2GHz
SQLite-Version: 3.36.0
CPU-Auslastung: 6.0%
Stromquelle: Angeschlossen
Integrierter Speicher: 32158.6 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 4226.4MB / 12242.8MB (34%)
Für Lightroom verfügbarer phys. Speicher: 32158.6 MB
Von Lightroom verwendeter phys. Speicher: 2635.0 MB (8.1%)
Von Lightroom verwendeter virtueller Speicher: 7218.7 MB
Anzahl GDI-Objekte: 930
Anzahl BENUTZER-Objekte: 3126
Anzahl Prozess-Handles: 3036
Cache-Speichergröße: 0.0MB
Interne Camera Raw-Version: 17.5 [ 2318 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 627MB / 16079MB (3%)
Physischer Speicher in Camera Raw: 746MB / 32158MB (2%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:0.0MB, n:0.0MB

U-main: 90.0MB

DPI-Einstellung des Systems: 144 DPI (High-DPI-Modus)
Desktop-Komposition aktiviert: Ja
Standardvorschaugröße: 3840 Pixel
Monitore/Anzeigegeräte: 1) 3840x2160
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6800M (32.0.21025.10016)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch
HDR in Bibliothek aktivieren: AUS
GPU zur Vorschauerstellung: Auto (S5_11)

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\Users\HpW\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
Einstellungen-Ordner: C:\Users\HpW\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Flickr
3) Helicon Focus Export
4) Zerene Stacker Plugin

Config.lua-Flags:

Adapter Nr. 1: Anbieter : 1002
Gerät : 73df
Subsystem : 16c21043
Version : c3
Grafikspeicher : 12242
Adapter Nr. 2: Anbieter : 1002
Gerät : 1638
Subsystem : 16c21043
Version : c4
Grafikspeicher : 1ef
Adapter Nr. 3: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 2048
AudioDeviceName: System Default - Lautsprecher (Focusrite USB Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 96000
Build: LR5x26
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 6800M
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 25.9.1.250822
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_abgr GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_texture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_subtexture GL_EXT_texture3D GL_EXT_bgra GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_multitexture GL_IBM_texture_mirrored_repeat GL_AMD_debug_output GL_ARB_multisample GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_cube_map GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_NV_blend_square GL_NV_texgen_reflection GL_SUN_multi_draw_arrays WGL_EXT_swap_control GL_ARB_point_parameters GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_NV_half_float GL_ARB_depth_texture GL_ARB_fragment_program GL_ARB_vertex_program GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_texture_rectangle GL_NV_primitive_restart GL_S3_s3tc GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_occlusion_query GL_ARB_point_sprite GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_EXT_blend_equation_separate GL_EXT_depth_bounds_test GL_ARB_color_buffer_float GL_ARB_draw_buffers GL_ARB_half_float_pixel GL_ARB_pixel_buffer_object GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_framebuffer_object GL_EXT_pixel_buffer_object GL_EXT_texture_mirror_clamp GL_NV_float_buffer GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ATI_separate_stencil GL_ATI_shader_texture_lod GL_ATI_texture_mirror_once GL_EXT_bindable_uniform GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_packed_float GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_integer GL_EXT_transform_feedback GL_NV_depth_buffer_float GL_OES_EGL_image GL_EXT_provoking_vertex GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object 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GL_ARB_post_depth_coverage GL_ARB_sample_locations GL_ARB_shader_atomic_counter_ops GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_ARB_texture_filter_minmax GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_EXT_texture_shadow_lod GL_KHR_no_error GL_OVR_multiview2 GL_ARB_gl_spirv GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_semaphore GL_EXT_semaphore_win32 GL_AMD_gpu_shader_int16 GL_ARB_polygon_offset_clamp GL_ARB_spirv_extensions GL_ARB_texture_filter_anisotropic GL_EXT_texture_compression_bptc GL_KHR_parallel_shader_compile GL_KHR_shader_subgroup GL_EXT_nonuniform_qualifier GL_NV_mesh_shader GL_NV_timeline_semaphore

Report · Oct 22, 2025

Hey, @hpw. Welcome to the Lightroom Community. I'll help you figure this out.

Thanks for sharing the System Info. Your machine has an AMD Vega Graphics and the Radeon 6800.

Troubleshooting the GPU drivers can be the first step in mitigating the errors you notice. Please follow the steps here: https://adobe.ly/4lW7zWn

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Report · Oct 23, 2025

Hi, @Sameer K

The troubleshooting Steps didnt changed anything so far, the System Freezes still happen sadly....

The Strange thing is: Yesterday Evening i had only 1 Freeze, and after a restart i could Denoise Several Images without any Issue...... but Today the same Problem came back again as before, i could Denoise maybe 1 or 2 Images and then the System freeze occured again and again..... its like a lottery.....

But Today Windows finally wrote a New Minidump, maybe you can find something in that one:?

Here is The Minidump Text:

Loading Dump File [C:\Windows\Minidump\102325-16734-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 26100 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff802`8f000000 PsLoadedModuleList = 0xfffff802`8fef4f10
Debug session time: Thu Oct 23 07:35:43.317 2025 (UTC + 2:00)
System Uptime: 0 days 0:42:13.953
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
PEB is paged out (Peb.Ldr = 000000a3`7db7d018). Type ".hh dbgerr001" for details
Loading unloaded module list

For analysis of this file, run <link alt="!analyze -v" cmd="!analyze -v">!analyze -v</link>
nt!KeBugCheckEx:
fffff802`8f4f6430 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff802`21acdc10=????????????????
0: kd> !analyze -v
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
PEB is paged out (Peb.Ldr = 000000a3`7db7d018). Type ".hh dbgerr001" for details
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
DISPATCH_LEVEL or above.
Arg2: 0000000000001e00, The watchdog period (in ticks).
Arg3: fffff8028ffc43b0, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1625

Key : Analysis.Elapsed.mSec
Value: 7435

Key : Analysis.IO.Other.Mb
Value: 0

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 24

Key : Analysis.Init.CPU.mSec
Value: 1531

Key : Analysis.Init.Elapsed.mSec
Value: 41228

Key : Analysis.Memory.CommitPeak.Mb
Value: 114

Key : Analysis.Version.DbgEng
Value: 10.0.29457.1000

Key : Analysis.Version.Description
Value: 10.2506.23.01 amd64fre

Key : Analysis.Version.Ext
Value: 1.2506.23.1

Key : Bugcheck.Code.LegacyAPI
Value: 0x133

Key : Bugcheck.Code.TargetModel
Value: 0x133

Key : Dump.Attributes.AsUlong
Value: 0x31008

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0x0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value: 0x133_ISR_ANALYSIS_INCONCLUSIVE!unknown_function

Key : Failure.Hash
Value: {4f47183d-4669-c5ea-2e5e-54ece1ebb679}

Key : Stack.Pointer
Value: PRCBException

BUGCHECK_CODE: 133

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff8028ffc43b0

BUGCHECK_P4: 0

FILE_IN_CAB: 102325-16734-01.dmp

DUMP_FILE_ATTRIBUTES: 0x31008
Kernel Generated Triage Dump

FAULTING_THREAD: <link alt=".thread /r /p ffff8a8235ece080" cmd=".thread /r /p ffff8a8235ece080">ffff8a8235ece080</link>

DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: NortonUtilitie

STACK_TEXT:
fffff802`21acdc08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

MODULE_NAME: <link alt="lmvm Unknown_Module" cmd="lmvm Unknown_Module">Unknown_Module</link>

IMAGE_NAME: Unknown_Image

STACK_COMMAND: <link alt=".cxr; .ecxr ; kb" cmd=".cxr; .ecxr ; kb">.cxr; .ecxr ; kb</link>

FAILURE_BUCKET_ID: 0x133_ISR_ANALYSIS_INCONCLUSIVE!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {4f47183d-4669-c5ea-2e5e-54ece1ebb679}

Followup: MachineOwner
---------

</DmlText>

I really have only Troubles with Lightroom with my Machine.... everything else works so far without problems.....

I also called Asus today but they said they cant help, i should go to Adobe Support, because it happens only in Lightroom.....

Another thing is, when i work in Lightroom Classic, the CPU Temp can go Up to sometimes around 90 to 93 C° is this Normal? ( Yes i cleaned the Notebook and the Airvents they work ) The GPU Temp is around 48-50° which is ok i think.

Report · Oct 23, 2025

Thanks for the updates. You have an AMD CPU, and for that, in my opinion, the temperatures are fine.

Please check if this detailed response from our Expert helps: https://adobe.ly/42RkuBw

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

Report · Oct 23, 2025

Kernel Generated Triage Dump
FAULTING_THREAD: <link alt=".thread /r /p ffff8a8235ece080" cmd=".thread /r /p ffff8a8235ece080"><u>ffff8a8235ece080</u></link>
DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: NortonUtilitie

This suggests the problem might be caused by Norton Utilities. Temporarily disable all Norton anti-malware on your computer. Does LR still freeze?

Report · Oct 24, 2025

I disabled Norton utilities and Autoprotect, also tried the suggestions from Sameer K,.... freezes still happens...

I also found out now that the same freeze Error happens when i run Furmark to Stress my GPUs. it happens the faster the Higher the resolution is, @ 4K it doesnt take long and freezes......)

At some Point it will freeze my whole System in the same Way like in Lightroom no more reaction, and the Screen freezes with the showed image on it, its not a black screen...... i also rolled back to the Previous AMD Drivers via AMD uninstall clean utility, reinstalled Lightroom, loaded the LR Configuration defaults, tested with or without external Display connected to either USB-C or HDMI, both the same behaviour...

I think this trouble began more or less around the same time when i switched from Win 10 to 11 ( sadly) maybe its a Windows Bug?

Another thing is when using Denoise, the Notebook will make some "ticking" Noise inside, but... that is something i experienced earlier too, when all still worked. Dont know if this is normal, because of the High GPU Load, or if its a slowly progressing Hardware fault??? Or some Software Driver error deep in the System?

Really running out of Ideas slowly..... and the Support from Asus couldnt help too until now....

Report · Oct 24, 2025

Hi, thanks for sharing the additional info!

Just out of curiosity, where are the images you're working on stored? Does the notebook have an additional mechanical hard drive? Asking that because you mentioned a "ticking" noise.

Thanks,
Nikunj

Report · Oct 24, 2025

"I also found out now that the same freeze Error happens when i run Furmark to Stress my GPUs. it happens the faster the Higher the resolution is, @ 4K it doesnt take long and freezes......)"

This indicates the issue is hardware-related. You've got a widely used AMD processor and GPU that have been shipped for several years, so I think it's unlikely its a Windows or graphics driver issue, and not a LR issue, since it occurs without LR running.

Report · Oct 24, 2025

Hi there,

My Images are stored on the Internal SSD C: System Drive, and also on an external Samsung T7 SSD, the freezes will occur with Images from both SSDs.....

Still not sure about a Hardware related Problem, because i had the ticking Noise since the beginning back in 2022,

Also i had 2 or 3 times over these 3 years troubles with the Lightroom Denoise Crashes only, and then after some new AMD Drivers and Lightroom Versions came out they disappeared mysteriously...

Im in contact now with The Asus Tech Support, and i have now to run some Tests over The Weekend, and then we hopefully can see clearly if its Hardware... or AMD, Adobe, Microsoft, whatever related....

The strange thing is, since i (was forced to more or less) "upgraded" to this Windows 11 thing, my second SSD disappeared 2 times in Explorer, but luckily came back after a Restart.... i never had such funny things in windows 10...... so im not 100% sure about only Hardware related........

dont know if i forgot to mention it : i use the Notebook on an external 4k Monitor connected via USB-C to Displayport cable