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Lightroom Classic 9.1 on Windows 10: import and synchronize folder are very slow

Enthusiast ,
Dec 27, 2019 Dec 27, 2019

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Ever since upgrading from Windows 7 to Windows 10, importing even a single photo from an SD card or from another location in the file system routinely takes three to five minutes.  During most of that time, Lightroom is "not responding."  This is on a PC that was built with PS/LR requirements in mind.  The same delay occurs when I synchronize a folder after manually dropping a file there. 

 

My catalog is 917 MB.  I never deal with large numbers of files.  It's almost always one or two.  Export is fast.  So it's not all interactions with the Windows file system that are slow, just those that require Lightroom to query the OS.  For example, when importing from another location in the file system, Lightroom takes a  long time just to display the folder hierarchy in the left panel of the import window. 

 

lightroom about page.jpg


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Adobe Employee ,
Dec 27, 2019 Dec 27, 2019

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Hi there,

That does not sound good, as Lightroom is performing at a significantly slow pace, ave you tried turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

Also, you may optimize the performance by following the steps mentioned here: https://helpx.adobe.com/in/lightroom-classic/kb/optimize-performance-lightroom.html

 

Let us know how it goes.
Regards,
Sahil

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Enthusiast ,
Dec 27, 2019 Dec 27, 2019

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Turning off GPU seems to solve the problem with both import and synchronize!  I'm going to keep it turned off and see if I can live with it that way.

 

By the way, in the latest version of Lightroom Classic (v9.1), Use Graphics Processor has three choices instead of a checkbox:

Use Graphics Processor choices.jpg

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