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C
CaroDe
New Participant
March 28, 2022
Question

Lightroom Classic does not work with new computer

  • March 28, 2022
  • 3 replies
  • 180 views

I have a new Macbook Pro with the M1 max chip. And everytime I open Lightroom Classic I have a problem with 'Lightroom encountered user permission issues' and when I press on repair it says that it can't find a problem so I just continue. Then when I'm importing photos into lightroom it imports a few and then juist stops. It does not say that there is something wrong but just stops working. And my Lightroom just freezes

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3 replies

JohanElzenga
JohanElzenga
Adobe Expert
March 28, 2022

https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

 

See the part starting with this:

If you get the Lightroom encountered user permission issues dialog box on launch, click Repair to Continue in the error dialog box.

Manually change folder permissions

Manually change the permissions on the following folders and on all the items in these folders to Read & Write, so that Adobe applications are able to write to these folders when opened or during use:

  • /Users/[user name]/Library/Preferences/
  • /Users/[user name]/Library/Application Support/Adobe/
  • /Users/[user name]/Library/Caches/Adobe/
  • /Users/[user name]/Documents/Adobe/

 

-- Johan W. Elzenga
    josephlavine
    josephlavine
    Adobe Expert
    March 28, 2022

    Have you ensured that the folder/drive you are using is unlocked and LRC has access? If so, you might try uninstalling and reinstalling the application. As previously mentioned, the more information you can provide, the better.

    Warmly/j

    AxelMatt
    AxelMatt
    Adobe Expert
    March 28, 2022

    Please be more specific and post more and detailed informations including the following:

    • Adobe product and version number
    • Operating system and version number
    • The full text of any error message (s)
    • What you were doing when the problem occurred
    • Screenshots of the problem
    • Computer hardware, such as CPU; GPU; the amount of RAM; etc

     

    Thanks. The above info will help to solve your problem.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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